Jewelry Concept LLC

Watches sold with Buyer Protection: 31

4.9 out of 5 stars  |  Reviews: 26

Detailed explanation of ratings 

 4.9 Shipping
 4.9 Item description
 5.0 Communication
96% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by RICHARD C. from on 18. January 2024


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Top notch seller! Very descriptive and detailed with everything. Excellent communication!

Order canceled

Review by Abdoel I. from on 28. December 2023


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thank you, we truly appreciate it.

Review by BETTY W. from on 06. November 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Everything was beyond very good, it was EXCELLENT. Instant communication, item exactly as described, it was obviously in stock as stated, it was in my hands in less than 24 hours ! Friendly and appreciates the customer.

Dealer's comment:

Thank you for your business, we truly appreciate it.

Review by Abdullah A. from on 23. October 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for your business, we appreciate it.

Review by Shane R. from on 02. October 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Excellent service, very fast, and a pleasure to deal with. I can definitely recommend this dealer to other watch purchasers.

Dealer's comment:

Thank you for your business, we appreciate it. Enjoy your timepiece.

Review by from on 20. July 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for your business, we appreciate it.

Review by Sundip P. from on 22. May 2023


Zenith ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Excellent dealer and great, fast communication. Watch came as expected. Only issue was the dealer did size the watch per my request, but one of the screws on the clasp was stripped and rough to the feel.

Dealer's comment:

Thank you for your business and honest feedback, we appreciate it. Please reach out to us for the resizing issue, and we will be more than happy to assist you.

Review by Suffian Eltrada A. from on 10. May 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for your business. We appreciate it.

Review by Jeremy B. from on 04. May 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

A smooth international transaction. Excellent communication.

Dealer's comment:

Thank you for your purchase, we appreciate the business.

Review by Michael R. from on 19. April 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Just got my wife an AWESOME birthday present. A 2023 Rolex Oyster Perpetual 31mm pink dial watch! I went through Chrono/24 and then had questions before buying. It was brand new with papers/box and just received it within 24 hours of ordering! Mark answered all of my dumb questions before I bought it. Now it was a little higher than retail, but ALL new Rolex watches are impossible to get right now. There were several others available nationwide, but they were even a lot more! And the watch is 100% authentic with all original documents, papers and box. REALLY happy about Jewelry Concept and the great price/customer service!

Dealer's comment:

Thank you, Michael, for choosing us over others. We truly appreciate your business. We hope to work with you again in the future.

Review by from on 05. January 2023


Swatch ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great experience and communication. Thank you

Review by John S. from on 06. December 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Would buy again from this Jeweler

Dealer's comment:

Thank you for your business, we appreciate it.

Review by Nelson M. from on 08. November 2022


Swatch ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for your business, we appreciate it.

Review by Tad S. from on 10. October 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Overall a good transaction and I would buy from them again. A couple of small confusing moments: -The original description said condition "unworn", but that was just a mistake on their listing apparently. They made the actual condition clear well before I decided to purchase, so not a big deal. -As soon as I expressed interest in the watch, the price in the listing increased by like 20% (apparently also a mistake in the listing). The dealer still honored the original listed price without any argument, so no harm done. So ultimately everything worked out fine, and I'm very happy with the purchase. A couple of minor bumps that kept me from 5 star reviews, but definitely good enough to give them another shot.

Dealer's comment:

Thank you for your business and honest review, we appreciate it. We hope to do business again.

Review by Peyton W. from on 22. August 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Easy to get in contact with and provided a great shipping and delivery experience

Dealer's comment:

Thank you for your purchase, we appreciate your business.

Order canceled

Review by Chris C. from on 19. August 2022


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thank you.

Review by Matisse G. from on 23. July 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great service !! Great people !

Dealer's comment:

Thank you for your business, we truly appreciate it.

Review by Zack R. from on 22. July 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for your business, we truly appreciate it.

Review by Andreas P. from on 14. February 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Superstraight, superfast, super caring. 100% recommendation! ?

Dealer's comment:

Thank you so much for shopping with us.

Review by Thorben K. from on 08. February 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Super Händler Schnelle Abwicklung Schneller Versand !!! Gerne wieder

Dealer's comment:

Thank you do much for your purchase, we appreciate your business.

Review by Lech L. from on 03. January 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very professional dealer. Thank you!

Dealer's comment:

Your Most Welcome.

Review by Javier B. from on 29. November 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Order canceled

Review by Matthew F. from on 27. September 2021


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

Very respectful and responds promptly.

Dealer's comment:

Thank you so much

Review by lillian n. from on 26. July 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Beautiful watch, very fast and reliable service

Review by kathy p. from on 22. June 2021


Cartier ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

They were great to deal with and preformed as expected. The watch is in excellent condition and am very happy. will certainly do this again with Chrono 24

Dealer's comment:

Thank you so much for purchasing one of our unique watch. We will love to do business with you in future.

Order canceled

Review by Paul B. from on 17. May 2021


Audemars Piguet ...

Communication

Buyer's comment:

Order was placed and paid for. To hear that the watch had already been sold to someone else.

Dealer's comment:

We are sorry for inconvenience, it was weekend and the watch was sold in our showroom before your checkout. Our online marketing team doesn't work on weekends that's why we couldn't take the listing down right away after the watch was sold. if you haven't bought the same watch yet please message us and we will be more than happy to help you. -Jewelry Concept