110,000 purchases with an "excellent" rating worldwide

TradeWatchesCom

Trusted Seller since 2014
Watches sold with Buyer Protection: 233

4.7 out of 5 stars  |  Reviews: 156

Detailed explanation of ratings 

 4.7
Shipping
 4.7
Item description
 4.7
Communication
94% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by Zamir P. from on 01. September 2020


Audemars Piguet ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

AAAAAAAAAAAA+ Buyer

Review by Ngan Man W. from on 29. August 2020


Carl F. Bucherer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

very good

Dealer's comment:

AAAAAAAAAAAAAAAAAAAAA+ Repeated Buyer

Review by Evan Z. from on 25. August 2020


Vacheron Constantin ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Excellent dealer. The watch was beautiful and as described. Very responsive, and provided help when there was an issue with the Chrono24 platform. I would recommend them.

Dealer's comment:

AAAAAAAAAAA+ Buyer

Review by Ains from on 18. August 2020


IWC ...

Shipping
Item description
Communication

Buyer's comment:

お取引ありがとうございました。 メールのやり取りはスムーズでした。 また機会がありましたらよろしくお願いします。

Review by Jaden G. from on 17. August 2020


Maurice Lacroix ...

Shipping
Item description
Communication

Buyer's comment:

First, its worth noting that this seller is illegally asking for positive reviews in exchange for an extended warranty. I will be reporting them to the FTC for this. On to the item. I really needed it to on a Saturday and asked them to overnight. They did send it overnight. But instead of to my address. They sent it to a fedex shipping center without telling me. Who does that? When I asked them about it, they said they found it helps with their insurance. But why not tell me head of time? Rather I had to send my employee to an entirely different location. Then, after I got. I notice it had a defect on the band. I have now emailed them 3 times about it and every time they ignore my question. I am very unhappy. All the while, they keep trying to bribe me to leave a good review.

Dealer's comment:

It is different story Seller he is going to ask for money We rejected his offers, chrono24 received his payment after 2 weeks The buyer asked us to ship it overnight. We shipped it overnight Hold at fedex (0,3 mile from his address ) as the only option for Saturday shipping for this area. We shipped it with fedex notification option via email If the package is not picked up we notify the buyer as well He received the watch next day with free shipping This is his email through chrono24 on the first day(There is an odd little defect on the band. I will send you a pic) he didn’t send pictures, Seller never sent review reminder if he does not respond to buyers email after 15 days ,when I send him a review reminder he reply, he can not wind the watch on the winder, I explained him right the way you can not wind manual watch on the winder, he got upset and left the review. I asked him through Chrono24 to send prove for 3 emails he sent or to remove the dishonest review. He didn’t respond to this question he sent picture of the strap with this email (I am not going to change my review unless something new happens) He is asking for money According to pictures something invisible to the naked eye, we offer him new strap and additional one year warranty to make him happy, he disagree he was looking for much more. I notify chrono24 about this buyer; To make it clear we don’t tolerate threats for money the price you paid is final We will reply to dishonest reviews and report to chrono24 Your purchase is covered from our warranty and we are behind Every watch we sale. But with dishonest reviews you compromise your warranty

Review by Arnold R. from on 10. August 2020


Vacheron Constantin ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Prompt, honest, easy to reach,A++++

Dealer's comment:

AAAAAAAAAAAAAAAAAA+ Buyer

Review by Jeffery M G. from on 06. August 2020


Panerai ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Would recommend

Review by Joe C. from on 05. August 2020


Breguet ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Smooth and easy transaction with the dealer. Great watch - thank you again

Dealer's comment:

AAAAAAAAAA+ Buyer

Review by Dashiell M. from on 29. July 2020


Audemars Piguet ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

AAAAAAAAAAAAA+ Buyer

Review by Seow Phay O. from on 25. July 2020


Panerai ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

AAAAAAAAAAAAAAA + Buyer

Review by Faisal S. from on 20. July 2020


Vacheron Constantin ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I would highly recommend this dealer The whole process was seamless. I live in Dubai and I thought there may be delays. To my surprise I received the package within a few days There was clear communication throughout Highly recommend

Dealer's comment:

AAAAAAAAAAAAA+ Buyer

Review by Zaki R. from on 16. July 2020


Patek Philippe ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I got the Patek 5296. The Watch was in immaculate condition just as described. I will recommend this buyer to everyone and certainly in future buy more products with them.

Dealer's comment:

AAAAAAAAAA+ Buyer

Review by Paul R. from on 10. July 2020


Patek Philippe ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great price real product fast shipping. Hope they are still selling them when this wears out. Thank you

Dealer's comment:

AAAAAAAAA+ Buyer

Review by Nanae f. from on 07. July 2020


Richard Mille ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

残念ながら、サイズが合わず使用出来ませんでしたが、ちゃんと返品に応じて頂きました。

Review by David D. from on 23. June 2020


Jaeger-LeCoultre ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Parfait, rien a dire.

Dealer's comment:

AAAAAAAAAAAA+ Buyer

Review by Emanuil K. from on 16. June 2020


Ulysse Nardin ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Highly recommended ++++++ Best service and fast shipping++ Thank you!!!

Dealer's comment:

AAAAAAAAAAAA+ Buyer

Review by PO KEI T. from on 11. June 2020


Vacheron Constantin ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

AAAAAAAAAAAAAA + Buyer

Review by Joseph A. from on 10. June 2020


Franck Muller ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

AAAAAAAAAAAAAA+ Buyer

Review by Klara G. from on 05. June 2020


Breitling ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

Very happy with this purchase and service 💜

Dealer's comment:

AAAAAAAAAAAA+ Buyer

Review by Iris H. from on 05. June 2020


Graham ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

AAAAAAAAAAAA+ Buyer

Review by Alan Smithee from on 24. May 2020


Patek Philippe ...

Shipping
Item description
Communication

Buyer's comment:

They sell used items that were previously owned and labeled as new.

Review by Glen H. from on 23. May 2020


Bell & Ross ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

My purchase with TradeWatchesCom was good. I have no concern about buying again.

Review by MG from on 19. May 2020


Breguet ...

Shipping
Item description
Communication

Buyer's comment:

1. Without notifying me, dealer shipped to a fedex location near me, and not to my address as requested. "COVID regulations" excuse was given, which is nonsense, as this isn't my first or last purchase online. Caused me to drive around town like a maniac trying to find the shipped box. 2. Description on the listing was misleading/false. Labeled "New" but watch arrived with significant leather strap wear near the space where it meets the lug. Also, box was not the original one and the cushion was ripped. 3. The watch was poorly packaged, left to move around in it's box spacing. Wasn't even placed on the cushion for a more secure feel. Overall quite a ridiculous transaction.

Dealer's comment:

Due to COVID situation with delays, as the only option for overnight we sent Hold at fedex station direct signature(Photo ID) required 0,2 mile from your home address. Don't misunderstand new with unworn Unworn is a watch without visible sign of wear from 95-98% condition. over the time the curved strap inside the watch box it is going to show some marks but it is not because it is worn to avoid this problem we don't put the watch on the cushion to keep the strap flat inside the watch box Enjoy the watch

Review by Israel H. from on 29. April 2020


Breguet ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Excellent dealer, good communication, excellent service. Will buy from him again.

Dealer's comment:

AAAAAAAAAAA+ Buyer

Review by Ngan Man W. from on 23. April 2020


Ulysse Nardin ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

very good

Dealer's comment:

AAAAAAAAAAA+ Buyer

Review by Doug H. from on 12. April 2020


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

OVERALL I'M VERY HAPPY WITH THE EXPERIENCE. I DO NEED A SPACER LINK TO LOOSEN A TAD BUT OUR ROLEX LOCAL DEALERS SHUT DOWN

Dealer's comment:

AAAAAAAAAAA+ Buyer

Order canceled

Review by SHIJIE L. from on 05. April 2020


Audemars Piguet ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Greg M. from on 31. March 2020


Ulysse Nardin ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

TradeWatches was a pleasure doing business with! The transaction went smooth and was timely. I would highly recommend them!

Dealer's comment:

AAAAAAAAAAA+ Buyer

Order canceled

Review by Jujhar S. from on 27. March 2020


Audemars Piguet ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by R. V. from on 26. March 2020


H.Moser & Cie. ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Best prices and fantastic service! One of the best buying experiences I have ever had in Chrono24. This dealer was polite, responded promptly to my inquiries, was forthcoming and honest every step of the way, shipped promptly, and reached out to me to make sure that I was happy. I could tell that customer satisfaction is above profit to this company. I cannot say enough good things about Trade Watches. I enthusiastically and unequivocally recommend Trades Watches!

Dealer's comment:

AAAAAAAAAAAAA+ Buyers

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