WWJD di Soave Alessandro

Dealer's comment:

Thanks! This is the kind of reviews we work for. You're the kind of customer we love to serve. Thanks!

Dealer's comment:

Hello, thanks for your puchase and for your feedback. As you can check by yourself, we were just closed during Christmas Time, and we shipped the watch withing the 1-2 weeks from the order placed (this was clearly stated in the order details). I'm sorry you're not satisfied with our "communication" skills, but you've never contacted with a message. Kind regards

Dealer's comment:

Dear Customer, I'd like to reply pointing out every evaluation: - First of all, you started the Trusted Checkout on 11st December and completed the payment only on 19th. We shipped on 20th and you got the watch by the 21st (the tracking code assures us that yes, we're this fast in shippings, with double protection over and inside the package itself). We acted the best way possible, even with you long time payment and under Christmas time. - Second thing, the watch itself. It IS in mint condition, with no dents and no issues, as per pictures taken and our condition check. Since it's a watch from 2010, we had it serviced by our watchmaker and can obviously not be considered NEW. - Third, communication. We replied to every question you made in MINUTES (even at 23.58 at night, and the chat could confirm this). You did not informed us that you delayed your payment at your needs, and we still replied in minutes. Then you asked if we shipped the package (and YES, in minutes we confimed the tracking code, instead of taking the same long time you took for payment). - Last but not least, you left this comment without contacting us, without letting us to help you or solving any possible problem. How can we help a customer if he do not communicate with us? Please check our other reviews, it will be clear that we act in a very different way than the one you wrote.

Dealer's comment:

Hallo sorry for delay... I haven't pin but i can search for you.

Dealer's comment:

:)