OfficialWatches.com
4.5 out of 5 stars | Reviews: 69
Detailed explanation of ratings
| 4.9 | Shipping |
|---|---|
| 4.9 | Item description |
| 4.5 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Order canceled
Review by Norayr A. from on 03. March 2024
Patek Philippe ...
Buyer recommends this dealer
Order canceled
Review by Mario E. from on 16. December 2023
Patek Philippe ...
Buyer recommends this dealer
Buyer's comment:
-
Order canceled
Review by Mario E. from on 02. December 2023
Patek Philippe ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Masato Y. from on 15. November 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Order canceled
Review by Lors M. from on 10. August 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Mark W. from on 08. July 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Watch was as advertised and the staff were incredibly friendly and efficient. Thank you.
Review by Philip M. from on 07. June 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Very impressive dealer. Very professional all the way through the transaction. Thank you.
Order canceled
Review by Samir A. from on 15. February 2023
Patek Philippe ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Eric B. from on 09. January 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Daniel Inacio from on 03. January 2023
TAG Heuer ...
Buyer recommends this dealer
Buyer's comment:
O artigo correspondia exatamente às fotografias e descrição. O vendedor esteve muito bem na comunicação, respondeu rapidamente a todas as questões. Recomendo este vendedor, que classifico como tendo prestado um serviço de excelência.
Order canceled
Review by Cyrus L. from on 20. December 2022
Bulgari ...
Buyer's comment:
Response is somehow a bit slow
Review by takaya s. from on 25. August 2022
Omega ...
Buyer recommends this dealer
Buyer's comment:
素晴らしい時計を有り難うございます。
Order canceled
Review by Enrico B. from on 19. July 2022
IWC ...
Buyer recommends this dealer
Buyer's comment:
Professional dealer
Review by j from on 08. July 2022
Patek Philippe ...
Buyer recommends this dealer
Buyer's comment:
Good dealer to work with
Order canceled
Review by Anestis K. from on 31. May 2022
Omega ...
Buyer's comment:
Angebot eingeholt, vom Verkäufer bestätigt. angebot angenommen und sofort überwiesen. Später ist es ihm doch zu günstig. Rücktritt vom Kauf. Ich habe das Geld schon überwiesen, bis jetzt noch nicht retour. Ohne Worte!
Dealer's comment:
Hi, we messaged you immediately to advise that the watch had just sold out and to cancel the transaction. Chrono24 cancelled the order, and our message thread shows that no payment was made. Please if you did make payment, contact Chrono24 as they hold funds in escrow, we do not have it.
Review by Mohamed E. from on 30. May 2022
Hublot ...
Buyer recommends this dealer
Buyer's comment:
My first Chrono transaction… seller was very responsive and provided excellent photos prior to purchase. Seller also assisted in customs issues I had on my end with FedEx. I would highly recommend seller and hope to do business again.
Review by Francesco N. from on 30. May 2022
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Keisuke from on 26. May 2022
Tudor ...
Buyer recommends this dealer
Buyer's comment:
-
Review by 維德 顏. from on 29. April 2022
Artisans ...
Buyer recommends this dealer
Buyer's comment:
-
Order canceled
Review by DO F. from on 11. March 2022
Audemars Piguet ...
Buyer recommends this dealer
Buyer's comment:
I didn't receive the item due to customs, but it was a very kind response. It ’s a very good company with a quick reply.
Review by AKIHIRO C. from on 23. February 2022
Artisans ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Daniel R. from on 14. February 2022
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Order canceled
Review by Andrew A. from on 26. January 2022
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Review by John from on 17. January 2022
Rolex ...
Buyer's comment:
Watch was delivered loose in a bubble mailer and missing the original box that was listed as included, and shown in pictures in the original listing.
Dealer's comment:
Hi John, Apologies for this oversight. We have the box here and will send out to you immediately. Kind regards, OW
Order canceled
Review by Christian D. from on 07. September 2021
Patek Philippe ...
Buyer recommends this dealer
Buyer's comment:
-
Order canceled
Review by ruben o. from on 04. June 2021
Rolex ...
Buyer's comment:
NOT SERIOUS I bought this watch and he sold to a third party during the sales process and with the money already deposited into chrono24 account
Dealer's comment:
This review is not factual. Made offer on 10.05.21. We had no further communication from buyer or Ch24 until 14.05.21 when we were notified by Ch24 that the buyer had paid for item. By this time watch had been sold in store as 4 days had passed with no messages or indication of buyers interest. We operate a physical store and list our pieces on Ch24. If somebody purchases from our showroom while an offer is being considered online then this is unfortunate, but can happen. Explained that watch had been sold in store prior to his acceptance of offer and subsequent payment, apologised and sent instant refund via Ch24. We are sorry that this happened, but would urge people to communicate with us if they intend to purchase once an offer has been received. Even if payment takes a few days, if we know, we can help.
Order canceled
Review by D H. from on 22. April 2021
Omega ...
Buyer recommends this dealer
Buyer's comment:
Unfortunately my watch Was delayed so did not go through with the purchase but communication was excellent and they were very supportive
Dealer's comment:
Thank you for the review and apologies once again for the unforeseen delay. Hope to deal with you again sometime!
Review by Neil S. from on 28. March 2021
Tissot ...
Buyer recommends this dealer
Buyer's comment:
Swift transaction- seller kept me informed each step of the way. Very happy with my purchase. Thank you.
Order canceled
Review by Dyta H from on 11. March 2021
Patek Philippe ...
Buyer recommends this dealer
Buyer's comment:
Fast response and helpful
Review by M from on 17. February 2021
Audemars Piguet ...
Buyer recommends this dealer
Buyer's comment:
-
Buyer's comment:
-