Over 360 employees facilitating the ideal shopping experience

SPAZIO 21

Trusted Seller since 2019
This dealer owns a store in which you may view their watches.
Number of recommendations from other Chrono24 dealers: 1
Watches sold with Buyer Protection: 3062

4.8 out of 5 stars  |  Reviews: 2,631

Detailed explanation of ratings 

 4.8
Shipping
 4.9
Item description
 4.6
Communication
92% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by Giovanni F. from on 19. May 2022


Panerai LUMINOR DUE 3 DAYS AUTOMATIC

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Leggere attentamente le istruzioni ed indicazioni del commerciante che differiscono da quanto indicato nell’offerta iniziale. Detto ciò servizio ineccepibile se si tengono conto delle indicazioni del commerciante

Dealer's comment:

Buongiorno Giovanni, la ringraziamo per la sua condivisione in merito all'esperienza di acquisto con noi. Le istruzioni in fase di transazione in merito alla consegna per un marchio come Panerai sono sempre indicative, infatti, come molti appassionati di orologi di lusso sanno, negli ultimi mesi la disponibilità degli oggetti, soprattutto i più preziosi, sono appannaggio esclusivo di chi sa e vuole aspettare un po’ più a lungo di quanto previsto. E siamo lieti che lei abbia preso la decisione giusta per ricevere il Panerai che desiderava acquistare. Al prossimo acquisto! Spazio21 Team

Review by Ascanio F. from on 15. May 2022


NOMOS Orion 38

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

L'azienda è stata presente nel processo comunicativo con il Cliente a partire dall' acquisto fino all'attesa consegna dell'orologio. All'arrivo l'orologio era come da descrizione (ovvero nuovo e con garanzia già attiva come comunicato) ma purtroppo era presente un seppur banale problema interno alla confezione dove risultava rotto il lembo laterale destro dell'elestico superiore che blocca l'orologio in confezione. Alla mia richiesta di sostituzione del box l'azienda mi ha risposto che probabilmente il danneggiamento è stato causato da me e che purtroppo la scatola che contiene l'oggetto non rientra nella garanzia. Da questo punto in poi sono terminate le comunicazioni ed è intervenuta CHRONO24 per la ottima mediazione. Non sò se effettivamente il box non rientri nella garanzia dell'orologio (probabilmente è così) ma credo che il Commerciante dovesse quanto meno adoperarsi per trovare una soluzione che tendesse ad una piena Customer Satisfaction (come fatto da CHRONO24). Non posso quindi ritenermi totalmente soddisfatto del trattamento sebbene lo sia per il solo orologio

Review by HERVE B. from on 04. May 2022


Longines Conquest Automatic

Shipping
Item description
Communication

Buyer's comment:

Un des facteurs ayant présidé au choix de ce vendeur était le délai de livraison annoncé lorsque j'ai communiqué avec lui. Ce délai n'a pas été tenu, très loin de là. Les réponses à mon inquiétude étaient des atermoiements. J'aurais pu acheter Mons cher auprès d'un autre vendeur de ce site, qui annonçait un délai qui me paraissait trop long, mais qui au final eut été le même. Un peu décevant alors qu'il s'agissait d'un cadeau d'anniversaire.

Review by Đurica B. from on 25. April 2022


Breitling SUPEROCEAN II 44

Shipping
Item description
Communication

Buyer's comment:

I ordered a new watch, and it was already worn and damaged ... and with a warranty from another watch ... very bad and unprofessional ... I hope there will be no problems with refunds from the Chrono 24 portal ... I'm still waiting ....

Dealer's comment:

Dear Đurica, as soon as you sent us photos of the watch, that did not match what you expected, we assisted you to return it and we proposed another new model. We really hope you can become our customer soon. Best regards, Spazio21 Team

Older than 30 days

Review by Maria Grazia P. from on 19. April 2022


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Gentilissima Maria Grazia, grazie per il suo feedback positivo e al prossimo acquisto su Chrono24! *.* Un cordiale saluto, Spazio21 Team

Review by Mattias N. from on 08. April 2022


Zenith ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Quick response in the chronochatt and a quick delivery of the watch.

Dealer's comment:

Thank you for your kind recommendation Mattias and to the next watch! *.* Spazio21 Selling Team

Review by Gianfranco C. from on 01. April 2022


U-Boat ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Buona esperienza in generale

Review by John B. from on 31. March 2022


Gérald Charles ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Extremely fast shipping and handling. Bought the watch at 4 om friday, and had it in my hands on monday at 2 pm. Extraordinary. Advertised as new, the box had some microscratches on it sadly. Whether is was due to mishandling by the supplier/AD or a defect from the factory, I don’t know. No big deal. But when I sent pictures to Spazio, which CLEARLY showed these scratches, Spazio calmly said that there were no scratches, that it only was the veneer- and that it should look like that. I found that really weird and unprofessional - The scratches are there plain as day. When asked if I could perhaps get new box, I was ignored. I love the watch (no scratches there!) and the service up until the watch was delivered, was spectacular. Too bad they just could not be more forthcoming when it came to a box which costs 50 dollar tops to produce, or at least be a bit more understanding.

Order canceled

Review by Bruno M. from on 28. March 2022


Seiko ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by fabio g. from on 15. March 2022


Bulova ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Buona esperienza

Dealer's comment:

Gentilissimo Fabio, grazie del feedback positivo! :) Le ricordiamo che siamo disponibili per i suoi prossimi acquisti! Cordiali Saluti, il Team di Spazio21

Order canceled

Review by Gabriel N. from on 02. March 2022


TAG Heuer ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Dear Gabriel, thank you for your positive feedback! :) Of course we are available for your next purchases!! Best Regards, Spazio21 Team

Review by Erich M. from on 23. February 2022


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for warmly recommending us to other watch enthusiasts! Congratulations on choosing this wonderful watch :) Spazio 21 Selling Team *.*

Order canceled

Review by Serkan Y. from on 17. February 2022


TAG Heuer ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Dear Serkan thank you for the kind feedback! :) To the next watch! Best Regards, Spazio21 Team

Review by Tobias S. from on 07. February 2022


Tudor ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Schnelle Lieferung. Garantiekarte war nicht neu wie in der Anzeige erwähnt sondern 4 Monate vorher ausgefüllt. Rückgabe verlief problemlos.

Dealer's comment:

Dear Tobias thank you for the kind feedback!! Remember that we are available for your next purchases! :) Best Regards, Spazio21 Team

Review by Raffaele N. from on 04. February 2022


Hublot ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

-

Dealer's comment:

Buonasera Raffaele e grazie del gentile feedback! Al prossimo orologio :) Cordiali Saluti, il Team di Spazio21

Review by Apostolos K. from on 12. January 2022


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Hi Apostolos and thank you for the positive feedback!! Of course we are available for your next purchases! :) Best Regards, Spazio21 Team

Review by Peter M. from on 11. January 2022


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by David V. from on 07. January 2022


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Zboží se obchodníkovi nepodařilo doručit ve stanoveném termínu, dorazilo později, ale v naprostém pořádku a ve výborném balení.

Review by Torsten R. from on 23. December 2021


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Lieferzeit deutlich länger wie angekündigt. Kommunikation immer schnell aber oft nicht präzise auf meine Fragen.

Review by Michael K. from on 23. December 2021


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Zuverlässige Lieferung

Review by Rene from on 20. December 2021


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Die Antwortzeiten des Lieferanten von Anfrage der Uhr bis zur Lieferung war sehr schnell. Die Uhr wurde dann, wie vereinbart, nach 9 Arbeitstagen per Express geliefert, nur war es leider dass falsche günstigere Modell. Nach Beanstandung beim Lieferant wollte dieser dass mit seinem Unterlieferanten klären. Nach zwei Wochen Wartezeit und mehrmaligem Nachfragen von mir und von chrono24 kam keine Rückmeldung wie es weitergeht. Aus diesem Grund wurde die Bestellung storniert und von chrono24 perfekt Rück abgewickelt

Dealer's comment:

Dear Rene, we are aware that we have not sent you the reference you were looking for due to an error in the evaluation of the reference. We thank you for your kind cooperation in returning the watch and for your understanding. We will be very happy to help you with your next order. Best Regards, Spazio21 Team

Review by Riccardo S. from on 15. December 2021


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Dopo qualche giorno di perplessità seguita ad un ritardo nella spedizione, ho contattato il venditore. Con estremo piacere ho riscontrato un servizio clienti disponibile e assolutamente cordiale, che si è scusato per il ritardo e mi ha garantito l'arrivo in date certe. Considerata l'estrema competitività del prezzo di vendita, ritengo più che giustificato di un ritardo moderato. Esprime invece sinceri complimenti per il servizio assistenza diretto (cellulare), cosa che non è scontata al giorno d' oggi. Orologio nuovo e completo di ogni corredo. Consiglio il venditore senza dubbi.

Dealer's comment:

Gentilissimo Riccardo, grazie del feedback positivo!!🤩 Facciamo del nostro meglio per garantire un servizio vendita e post vendita impeccabile, e siamo orgogliosi del fatto che lei abbia percepito la passione e l'impegno che mettiamo nel nostro lavoro! Al prossimo orologio! 💪😊 Cordiali Saluti, il Team di Spazio21

Review by Paulo Miguel H. from on 14. December 2021


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Hi Paulo and thank you for the positive feedback!! To the next watch! 😊 Best Regards, Spazio21 Team

Order canceled

Review by Jörg E. from on 13. December 2021


Omega ...

Buyer recommends this dealer

Communication

Buyer's comment:

Netter Kontakt. Leider wurde die bestellte Uhr nicht in der avisierten Lieferzeit geliefert. Die Uhr sollte inherhalb 2 Wochen bei mir sein, als sie nach 4 Wochen noch nicht auf dem Weg zu mir war habe ich die Bastellung storniert. Die Rückzahlung lief problemlos.

Dealer's comment:

Dear Jörg, thank you for the positive feedback! :) for our business model it is important that the watch is delivered in the correct time to the customers, at the same time we have to adapt our times to those of the suppliers, of the couriers and of all the logistical and bureaucratic issues associated with the shipment itself, also we have always responded to your updates on shipping times in a timely manner. Of course we are available for your next pourchases :) Best Regards, Spazio21 Team

Order canceled

Review by Frederick G. from on 13. December 2021


Breitling ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Hi Frederick and thank you for the kind feedback! Of course we are available for your next purchases! Best Regards, Spazio21 Team

Review by Francky L. from on 13. December 2021


Zenith ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Tout était ok sauf la livraison du colis à un habitant de mon immeuble que je ne connaissais pas et sans en être averti au préalable. Pour un article à ce prix, c'est un peu embêtant.

Dealer's comment:

Hi Francky and thank you for the kind feedback :) We have chosen the courier company we collaborate with, because we can guarantee express deliveries, but at the same time we cannot choose the staff that the courier company has decided to select :) We thank you in any case for reporting! 💪 To the next watch! Best Regards, Spazio21 Team

Review by Jens L. from on 12. November 2021


Blancpain ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Excellent communication and swift delivery from dealer, Spazio 21

Review by Gabriel V. from on 10. November 2021


Tudor ...

Shipping
Item description
Communication

Buyer's comment:

Unfortunately even though the dealer reacts and moves very fast with the shipping. It did not inspect the watch properly and shipped it with a minor QC issue on the bezel alignment. I had to return it and support all the return charges which I don’t consider right, because the watch was not defect free.

Review by Juho O. from on 08. November 2021


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Vojtěch K. from on 06. November 2021


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Pozdní dodání, jinak vše v pořádku

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