SPAZIO 21

Trusted Seller
This dealer owns a store in which you may view their watches.
Number of recommendations from other Chrono24 dealers: 1
Watches sold with Buyer Protection: 3938

4.7 out of 5 stars  |  Reviews: 3369

Detailed explanation of ratings 

 4.8 Shipping
 4.7 Item description
 4.7 Communication
93% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by João S. from on 15. April 2024


Baume & Mercier Baume & Mercier Baume & Mercier Riviera

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Older than 30 days

Review by Salvatore S. from on 29. February 2024


Hublot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Valentin S. from on 13. February 2024


Longines ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I bought an amazing watch from Spazio 21 which i wear with pride and joy. Strongly recommend them. Really good customer service as well. 5 Stars!

Order canceled

Review by Ciro S. from on 16. May 2023


Breitling ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Buongiorno Ciro! La ringraziamo per il feedback positivo 😊🌺

Review by Gen Z. from on 12. May 2023


NOMOS ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very fast shipping, and item was packaged well. Good fast correspondences with seller. Item was marked as being manufactured in 2022 but it was not clear in the description that the warranty had started since then instead of at time of purchase so I was slightly disappointed to lose 25% of the warranty. Accuracy of watch was good (+/-4 sec), beat error was less ideal at 1.3ms (not sure whether this was as a result of shipping). Overall, would recommend this seller (with some minor points for improvement)

Dealer's comment:

Hello Gen, thank you for your feedback. We do our best to give the best service 😊🌺

Review by Danny S. from on 08. May 2023


Oris ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Communications are fast and good. Shipment took a bit longer, but this was because of 3rd parties.

Dealer's comment:

Hi Danny! Thank you for your kind feedback. We did our best to get your watch to you as soon as possible. We also thank you for the understanding. Come back to us for you next purchase 😊🌺

Review by Sándor Z. from on 03. May 2023


Frederique Constant ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Hello Sándor! Thank you for your kind feedback 😊

Review by Alexander V. from on 18. April 2023


Glashütte Original ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Hello Alexander, thank you for your kind feedback 😊👍

Review by Lars O. from on 31. March 2023


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I recommend the seller. The package was very well packed. Everything is 100% ok.

Dealer's comment:

Hello Lars. Thank you for your positive feedback, we're glad to know that you are satisfied by our service 👍😊

Review by David K. from on 17. March 2023


Oris ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Delivery time took 4 weeks more than promissed. However best price and quick responses from the helpdesk.

Dealer's comment:

Hi David! We're sorry about the dalayed shipment, we try our best to satisfy each costumer in their purchase process, When you contacted us the watch was available, but because it wasn't confirmed on time by you, the supplier sold it to another client, therefore we had to order it again so the shipment was postponed. We wait for you for your next purchases on Chrono24. Best regards.🙂

Review by Marcell B. from on 13. March 2023


Junghans ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Reliable, communication perfect, only little flaw was that offer did not include pictures, had to ask for pictures and confirmation.

Dealer's comment:

Good morning Marcell, thank you so much for your kind recommendation! In some cases, the system could not import the pictures of the watches in selling, morevoer we sell also model not available soon, as in your case, we had to ordered the watch to the manufacture especially for you 😊 We wait for you for your next purchases on Chrono24. Best regards.

Review by OP from on 11. February 2023


NOMOS ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The watch was faulty and that was vonfirmed by a local watchmaker. So I had to return the watch. The dealer however said they didn’t find anything wrong with the watch, and wanted to send it back to me unserviced. I had to decline. And then they suggested that ”maybe the reason for returning the watch was just a change of mind”. Questioning my integrity was certainly not expected. They are probably a decent dealership but the professionalism of their staff isn’t always on par.

Order canceled

Review by Federico C. from on 26. January 2023


Longines ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Grazie per il tuo feedback positivo, Federico! Siamo lieti di averti assistito nella tua richiesta di acquisto con noi, anche se poi la transazione non è stata completata da parte tua. Speriamo di risentirti presto per i tuoi prossimi acquisti su Chrono24! Un cordiale saluto!

Review by arend r. from on 18. January 2023


Chopard ...

Shipping
Item description
Communication

Buyer's comment:

Netjes verpakt, ruim op tijd ontvangen ( ik had gezegd dat ik niet meer dan een maand wilde wachten, na 3wk was hij binnen ) Ik vind het een prachtig horloge maar er zat wel een kras op de bezel+ kastrand. Zou niet moeten kunnen vind ik

Review by Luca C. from on 10. January 2023


Frederique Constant ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Commerciante serio, com’è giusto aspettarsi da un rivenditore professionista. Poco preciso e specifico sulla consegna dell‘orologio.

Review by Matjaž K. from on 22. December 2022


Tudor ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Hello Matjaž and thank you for your positive feedback! To the next watch! 😁

Review by Pako M. from on 21. December 2022


Oris ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Ha sido un gusto tratar con dicho comerciante. Todo ha ido perfecto y rápido! Muy recomendable

Dealer's comment:

Dear Pako, thanks for your kind feedback! *.* We remind you that we are available for your next purchaes here on Chrono24. Best regards and happy Holidays.

Order canceled

Review by Carlos M. from on 14. December 2022


Breitling ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Order canceled

Review by Cristian from on 13. December 2022


Rado ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Also if the transaction was not successful, thank you for your positive feedback on your purchase experience with us, Cristian! We hope to hear of you soon for the next watch 😊 Best regards!

Review by Enrico D. from on 06. December 2022


Montblanc ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for your kind feedback and congratulation for the fine watch you've bought from SpazioVentuno. Greetings from Turin, Itlay!

Review by Nikolay N. from on 05. December 2022


Tissot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The shipping took almost a month which wasn't stated at the time of the purchase.

Dealer's comment:

Hello Nikolay and thank you for your positive feedback! For our business model it is essential that the watch is delivered on time to the final customer, at the same time we have to adapt our times to those of the suppliers and all the logistical issues related to the shipment itself. For this reason we kept you updated every time you requested it or we had information to give you 🙂 Remenber that we are available for your next purchases! ✌

Order canceled

Review by Gabriela S. from on 01. December 2022


Bell & Ross ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by GIUSEPPE S. from on 22. November 2022


Tudor ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Tutto OK - Termini di consegna in anticipo rispetto a quanto prospettato

Dealer's comment:

Siamo felici di averla tra le migliaia di clienti soddisfatti del servizio. Il Team vendite

Review by Brad T. from on 04. November 2022


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Shipping was very slow. Not sure that seller had product in inventory when ordered placed but eventually it did arrive and I am happy.

Dealer's comment:

Hi Brad and thank you for your feedback. At the moment of processing your order we have specified a period of 10-15 days as a delivery time (because the watch was in the office of our supplier and in this way we can ship a watch with a warranty that will starts the same day of the shipment) and in fact the watch was shipped from our office by that date :) Of course we are available for your next purchases 💪🤝

Review by Attila B. from on 24. October 2022


Maurice Lacroix ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

unfortunately, the Watch was delivered with the wrong strap, which now had to be returned and I am waiting for the delivery of the good strap

Dealer's comment:

Hello Attila and thank you for tjhe kind feedback :) Your comment encourages us to always do our best and the fact that you have appreciated the communication with us and also our work, is the demonstration that you have perceived our commitment. To the next watch! :)

Review by Helmut H. from on 20. October 2022


Mühle Glashütte ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Dear Helmut, thank you so much for your positive recommendation of your purchase experience with us! As Chrono24 gives you the opportunity to write a small comment, we would have liked to know the reason for the 4 out of 5 stars for this transaction, since you receive the watch within 10 working days from the payment confirmation 😊 Ad maiora semper. Kind regards 🥰

Review by Daniel R. from on 12. October 2022


Bell & Ross ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for your feedback Daniel! To the next watch! 🙂🌻

Review by Sergio R. from on 10. October 2022


Baume & Mercier ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Grazie per il feedback positivo Sergio! 😊 E' stato un piacere assisterla durante la sua esperienza di acquisto, al prossimo orologio! 🤝

Review by Emanuele S. from on 07. October 2022


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Venditore, molto bravo nel primo approccio, con un ottimo supporto nella fase iniziale. Non sono rimasto soddisfatto dei tempi, perché non rispettati quelli detti in fase di conferma ordine, ma lo accetto ci posso essere dei ritardi, consiglierei di anticipare il cliente quando ci sono ritardi o altri problemi in modo che il cliente non spamma le messaggistiche. Questo potrebbe rendere l’esperienza a 5 stelle dall’inizio alla fine

Dealer's comment:

Grazie per il suo feedback sulla sua esperienza di acquisto con noi, Emanuele! Nel nostro lavoro, dobbiamo adattare i tempi di consegna a quelli dei nostri fornitori. L'orologio le è stato consegnato in 15-18 giorni lavorativi dalla conferma del pagamento e ha ricevuto un orologio completamente nuovo e mai indossato, con garanzia piena. Gestiamo sempre tutti gli ordini con prontezza ed affidandoci a sistemi avanzati di gestione per consegnare a tutti i nostri clienti l'orologio ordinato nei tempi ragionevoli. Grazie per aver scelto di acquistare un nuovo orologio da noi tramite Chrono24 e contiamo di risentirla presto 💪🏻

Order canceled

Review by Gérard M. from on 26. September 2022


TAG Heuer ...

Communication

Buyer's comment:

Vente annulée pour raison d'indisponibilité .....