110,000 purchases with an "excellent" rating worldwide

SPAZIO 21

Trusted Seller since 2019
This dealer owns a store in which you may view their watches.
Number of recommendations from other Chrono24 dealers: 1
Watches sold with Buyer Protection: 3060

4.8 out of 5 stars  |  Reviews: 2,630

Detailed explanation of ratings 

 4.8
Shipping
 4.9
Item description
 4.6
Communication
92% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by Fabio C. from on 30. December 2020


Zenith ...

Shipping
Item description
Communication

Buyer's comment:

Mi rimangono alcuni dubbi sull acquisto.

Dealer's comment:

Grazie per la sua recensione Fabio . Avremmo preferito chiarire fin da subito i suoi dubbi riguardati l'acquisto del suo orologio , visto un team pronto e disponibile a risponderle a tutte le sue incertezze . Rimaniamo naturalmente disponibili per i suoi futuri acquisti su chrono24 . Cordialità Spazio21 team

Review by Stephan K. from on 29. December 2020


NOMOS ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Stephan Thanks for the positive reviews . The watch was delivered exactly 2 weeks after it payment considered the working days , that was the time give it to you for the delivery :D Hope to see you soon for your next purchase on chrono24 . Best regards Spazio21 team

Review by Angelo L. from on 22. December 2020


Hamilton ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Buongiorno Angelo, grazie del feedback positivo :) Al prossimo orologio! Cordiali Saluti, il Team di Spazio21

Review by Thomas L. from on 14. December 2020


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Bonne communication avec le vendeur et produit parfaitement conforme, et ce malgré des délais de livraison prolongés.

Review by Sinisa S. from on 13. December 2020


Montblanc ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

La montre parfaite, livraison très rapide bonne communication, par contre je retire une étoile car la montre et garantie 22 mois au lieu 24 mois

Review by Luco O. from on 12. December 2020


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Good service. Although the watch was delayed due to issues at the Spazio's supplier, the communication was up to date. The watch was nicely packed and in line with expectations. Thanks.

Review by Konstantin B. from on 03. December 2020


Hublot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

delivery date was not on time

Dealer's comment:

Hello Sergey, first of all thanks for your feedback about your purchase experience with us! We are glad of your satisfaction 😊 About the delivery, we verified the conversation you had with our Team: you paid the watch on the 6th of November and you received it on the 24th, within the times that have been communicated to you. In our job, we have to adapt delivery times to those of our suppliers. In all circumstances, you can always enjoy the support of our team and that of Chrono24. To the next purchases!! Spazio21 Team

Order canceled

Review by Julian C. from on 02. December 2020


TAG Heuer ...

Communication

Buyer's comment:

Delivery date has been postponed several times and finally I gave up waiting.

Order canceled

Review by Luca B. from on 30. November 2020


Montblanc ...

Buyer recommends this dealer

Communication

Buyer's comment:

Venditore molto gentile. Quando si è accorto di non avere la referenza che cercavo (praticamente introvabile, perché uscita dal catalogo), mi ha fornito un'alternativa a un ottimo prezzo.

Review by Ángel G. from on 24. November 2020


Seiko ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

El envío tardó bastante más de lo prometido. Por lo demás, bien.

Review by Martina G. from on 18. November 2020


Cartier ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I am happy with this store, only nwgative thing is the delay of the sending the watch, instead of 4-6 weeks it took them 7 weeks, not sure what was the problem. But the communication and the service was excellent.

Dealer's comment:

Hello Martina and thanks for your recommendation on your purchase experience with us! Since the watch was arriving directly by Cartier HQ, delivery times in some cases are a bit longer than usual. Our policy is to always notify the customer of any delays in delivery, so that he can decide whether to wait for the watch or not. Thanks for choosing Spazio21 for the purchase of this beautiful watch. To the next time!!!

Review by Johannes from on 17. November 2020


Hublot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I got a nice, brand new Hublot Big Bang! Everything went nice & smoothly, but the delivery took three weeks longer than promised. Overall I´m satisfied and will use your service again in future.

Review by Ole K. from on 17. November 2020


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Raoul R. from on 16. November 2020


IWC ...

Shipping
Item description
Communication

Buyer's comment:

Schnelle Antworten aber nicht das Problem aufgegriffen bzw. adressiert

Review by Paolo from on 15. November 2020


TAG Heuer ...

Shipping
Item description
Communication

Buyer's comment:

Orologio dato in pronta consegna nuovo per poi scoprire che é stato ordinato e quindi consegnatomi con un paio di giorni di ritardo rispetto al previsto. Nulla di grave ovviamente. Da aggiungere però che sebbene l’orologio fosse ancora con le sue pellicole presentava alcuni piccoli e superficiali graffi sulla cassa dalla parte opposta alla corona che potevano essere controllati e sistemati prima della spedizione. Segnalato il problema al venditore senza ottenere risultato ma questo é un rischio degli acquisti online. Nota positiva il prezzo competitivo rispetto ad altri sellers.

Review by Henrike Z. from on 15. November 2020


Gucci ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Christof M. from on 14. November 2020


Tudor ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Niels N. from on 14. November 2020


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The watch would have been available immediately, according to the advertisement.. on the contrary it wasn’t and had to wait for 2 months. It’s not a big deal but I wish I was better informed about this lead time as it was a gifts for a speciale occasion

Review by Erik B. from on 03. November 2020


Longines ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Dealing with Spazio 21 has been a very pleasant experience. Communications were quick and accurate. Most importantly the watch has been delivered in perfect order and within the promised timeframe. I was looking for the exact watch I have bought. The watch was advertised as new so I did not need to refer to any picture in the advertisement on Chrono24 which there were none. This is perhaps something Spazio 21 might change. Overall a very positive experience.

Order canceled

Review by Hassan A. from on 03. November 2020


Gucci ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Matteo B. from on 31. October 2020


Panerai ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Francesco C. from on 30. October 2020


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by jean-charles c. from on 22. October 2020


Bulgari ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Only a warranty card in the box . No others papers, so not really "full set". But shipping, watch and comunication without any problem.

Order canceled

Review by Jesus Maria R. from on 22. October 2020


TAG Heuer ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by ludovico l. from on 16. October 2020


NOMOS ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Durand S. from on 09. October 2020


Panerai ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Insgesamt war die Abwicklung mit einigen Abstrichen in Ordnung. Die Lieferung verlief gut. Das Herstellungsjahr entsprach jedoch nicht der Angabe im Inserat. Auch war der Verkauf auf der Händlerkarte einen Monat vor meiner Bestellung datiert.

Dealer's comment:

Dear Durand, we thank you for your feedback about your purchase experience with us. The watch has been delivered to you completely new and unworn, it was ordered to Panerai HQ especially for you. We are available for your next purchases! A kind regard, Spazio21 Team

Review by Thomas D. from on 30. September 2020


Zenith ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I bought the Zenith El primero Chronomaster from this dealer with leather strap. This transaction was the steel strap. I received it with 2 months delay. It appears genuine but it was in a hublot case. No other papers received...

Dealer's comment:

Dear Thomas, the extra strap for you was ordered directly at Zenith HQ and delivery times don't depend on us. The strap is an official Zenith strap and accessories have no accompanying documents... We put it in a Hublot box simply to protect it from any impact during transport 😊 We hope to have you soon as our customer again. A very kind, Spazio21

Review by Thibaut C. from on 24. September 2020


Oris ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Dear Thibaut, thanks for your positive feedback!!! We are available for your next purchases 😊 Best regards, Spazio21 Team

Review by Dennis K. from on 23. September 2020


Oris ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Sandra L. from on 18. September 2020


Hamilton ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Buongiorno Sandra e grazie del feedback positivo e a 5 stelle espresso sulla voce "spedizione". In un'ottica di miglioramento continuo, avremmo gradito un commento invece sulle 4 stelline relative alle restanti voci: accettiamo sempre consigli e suggerimenti per rendere l'esperienza di acquisto di un cliente la migliore possibile! Al prossimo orologio. Cordiali saluti, il Team di Spazio21

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