111,000 purchases with an "excellent" rating worldwide

ETI International Consulting

Trusted Seller since 2018
Watches sold with Buyer Protection: 924

4.9 out of 5 stars  |  Reviews: 674

Detailed explanation of ratings 

 4.8
Shipping
 4.9
Item description
 4.9
Communication
98% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by Marco P. from on 18. May 2022


Tissot Le Locle Black Dial

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for your support!

Review by baltazar b. from on 16. May 2022


Seiko Prospex Monster Tuna 50th Anniversary

Buyer recommends this dealer

Item description
Communication

Buyer's comment:

A clean watch and bracelet would improve the review!

Dealer's comment:

Thank you for your support! We handed over the watch just as it was shown in the photos. Yes there were signs of use on the watch band and we tried our best to clean it before delivery. We appreciate your review and look forward to serving you again!

Older than 30 days

Review by Ignacio M. from on 15. March 2022


Ralph Lauren ...

Shipping
Item description
Communication

Buyer's comment:

El envase era un tupper con el reloj dentro, envuelto en burbuja … ingenioso aunque austero.

Dealer's comment:

Just to clarify, the watch does not come with the original box. We have to bubble wrap it and protect it within a rigid container. We always put the safety of the watch first. And perhaps you were not happy with the fact that we list our watches at the lowest price. You kept giving us ridiculous price suggestions and we declined them politely. Perhaps that affected the way you gave the review.

Review by Philip S. from on 25. February 2022


Jaeger-LeCoultre ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for support!

Review by Andrew M. from on 17. February 2022


Hamilton ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

Simple easy purchase...... even when it was from overseas.

Dealer's comment:

Thank you for your support!

Review by Joe W. from on 12. February 2022


Montblanc ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The packaging of the watch was weak It would of been nice if the watch came in a watch box instead of just bubble wrap.

Dealer's comment:

Hi thank you for your support and comments. We always describe the contents of what you will receive to the best of our ability. When we state clearly that the watch does not come with the original box - it really does not come with any box. As such, we will need to add protective bubble wrap around the watch - but we WILL STILL place the watch in within a protective container or box to make sure that it does not come into contact with anything else.

Review by Norbert O. from on 01. January 2022


Longines ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for your support!

Review by Jonathan W. from on 12. December 2021


Ebel ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

Fast, and efficient delivery. Product as described.

Dealer's comment:

Thank you.

Review by paul w. from on 02. December 2021


Porsche Design ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for your support

Review by Eduardo M. from on 17. November 2021


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for your support. There was no elaboration on the shipping but we checked that the order was confirmed on the 4 Nov and delivered on the 9 Nov. That is the fastest possible time - and we believe the watch arrived in great condition (since item description is 5 stars). Nonetheless, thank you for your patronage.

Review by Vincent T. from on 16. October 2021


Sinn ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for your support. Just to clarify that the watch was purchased on the 7 October (Thursday) and we shipped on the 8th October(Friday) . And you received the watch on 11 October (Monday). So this is the fastest possible time for delivery. Weekends offices are closed and deliveries can only be made on Monday. Thank you for your support.

Review by Akin A. from on 06. September 2021


Seiko ...

Shipping
Item description

Buyer's comment:

The watch doesn't work. Have tried but no luck. And no instruction booklet enclosed. Now have to search for a repair shop. Very very sad.

Dealer's comment:

Thank you for your feedback. We test every watch with video recording before we ship out. It is a standard procedure we adhere to. The watch was working fine before we ship out. We still have the pre shipment recording video. You mentioned you tried and it did not work. But we have not heard from you since you received the watch. Do let us know what is the issue as we focus on customer satisfaction at all times. We cannot provide assistance unless we know what is the issue here. Thank you for your understanding.

Review by Darren E. from on 04. September 2021


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Everything went as planned and as expected. Dealer communication was perfect. Watch was in mint condition and is %100 genuine. Packaging of the watch its self was not great. I could have scratched the watch which was tightly wrapped in bubble wrap and sticky tape. Not in the box but in a plastic cup. I had to take scissors to it to cut the watch out. But he also sent original links with the watch which I was not expecting but definitely a bonus as I needed them. I would definitely order from this dealer again.. shipped really fast but you obviously pay for that service.

Dealer's comment:

Hi thank you for your support and comments. Just wish to clarify: 1. The watch was deliberately put outside of the box because the box inside is flaky and we did not want you to receive a watch that is stained with black flakes (due to the disintegration of the watch box). It was done on purpose so that your watch will remain nice and impeccable when you receive it. It was done to protect the watch. If we had put the watch inside the original box, you would have received the watch with all the black flakes stuck on the watch. And if that happened, you might not be happy with the outcome. So, it is one way or the other. 2. When we pack the watch separately from the original watch box, we have to take utmost care to ensure that the watch is very well protected during the shipping process. That is why we have to wrap the watch tightly with bubble wrap with tape - so that the watch can withstand the rigours of any shipping conditions. If we had left the watch unwrapped - the watch is very likely to be flung about within the package. To us, keeping the watch safe is more important than the ease of unpacking the watch. And the watch was placed in the plastic enclosure - so that no matter what happens, no hard object will be able to come into contact with the watch. Perhaps the reasons why we packed the watch the way we packed it was not made known. But there are reasons for the way we pack the watch. So, we hope the above explains it. Thank you for your support and we look forward to your future support!

Review by Sebastian M. from on 01. September 2021


Romain Jerome ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Sehr netter Kontakt und schnelle Antwort. Gutes Preisleistungsverhältnis. Kann ich ohne Bedenken weiterempfehlen.

Dealer's comment:

Thank you for your strong support and ratings!

Review by from on 27. July 2021


Tudor ...

Buyer recommends this dealer

Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for your support!

Review by Mark F. from on 21. July 2021


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The delivery company FEDEX were hopeless but the watch was exactly as promised.

Dealer's comment:

Thank you for your support! It is unfortunate that Fedex could not get you to take the delivery on a few missed occasions. We just want to clarify that all our shipments require an adult signature - this is for reliability and safety reasons. And perhaps that was why Fedex refused to deliver when no adult was around. In fact, we view this as a good practice. After all, the package contains a luxury item which should be accepted only by a responsible adult. Thank you for your support nonetheless!

Review by Ivan B. from on 23. June 2021


Sinn ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

There was a shipping delay getting through customs but the dealer maintained communications with me throughout and always answered my questions.

Dealer's comment:

Thank you for your support! Just to clarify: There was a delay at the customs because Customs clearance required the customer to fill up a form but the customer did not complete the form in time, resulting in the delay.

Review by Brian K. from on 24. May 2021


Seiko ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Watch is fantastic. Green dial and gold accents go really well. The movement is a lot louder than my other automatics, so might want to get it serviced.

Dealer's comment:

Thank you for your support. Just to clarify - for the shipping we did our best. You paid on 13 May 2021, we shipped on the same day 13 May 2021 - and you received it on the 17 May 2021. The package was packed very securely as what we usually do.

Review by XY Design et Diffusion SA M. from on 22. May 2021


Montblanc ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Excellent professionnalisme sérieux et efficace, très rapide pour l’expédition et très présent et réactif lors des communications un très bon professionnel. La montre est bien dans l’état d’écrit et informée et bien emballée avec boîte et papier d’origine.

Dealer's comment:

Thank you for your support!

Review by Sean M. from on 13. May 2021


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Watch as expected/listed, Great Comms from seller. Shipping was delayed and sent to wrong house. Lucky nobody was home. This is FEDEX's fault not seller!

Dealer's comment:

Thank you for your ratings on item description and communication. We have no control on Fedex staff. We also did not receive any notification that Fedex sent to the wrong house. What Fedex made in the remarks was - there was nobody home when they got to your address. Nonetheless, we appreciate your support lots. Enjoy the watch.

Review by Fabio P. from on 12. April 2021


Baume & Mercier ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for your support!

Review by Luis S. from on 01. April 2021


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

-

Dealer's comment:

Thank you for your support

Order canceled

Review by chunyi s. from on 30. March 2021


Sinn ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thank you for your support!

Review by KIDUS W. from on 27. March 2021


Gruppo Gamma ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

-

Dealer's comment:

Just to clarify - you placed the order on the 17th March, we shipped on the 18th March - and you received it on 22th March. This is the fastest possible shipping time by Fedex priority. Any faster you will need to collect it yourself. We did our best.

Review by matthew t. from on 24. March 2021


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Communication was outstanding and the timepiece was delivered as promised.. However, after receiving the timepiece I sent it to IWC to have links added. During the "diagnosis phase" it was determined that the screws on the back of the case were stripped. Schaffhausen is currently determining if this can be repaired or if an entire new case back is required. Even though this was not mentioned in the description, I don't believe the dealer knew about this. It would be easy to overlook. But this is the reason for the 3 star rating for the description section.

Dealer's comment:

Thank you for your support and communication. Appreciate your feedback lots. Just to clarify that we did not notice anything that was amiss on the screws on the caseback. Because the last we checked the screws were intact with no issues. Nonetheless, we hope you enjoy this watch as we know that it functions well. Thank you!

Review by Jimmy A. from on 22. March 2021


IWC ...

Shipping
Item description

Buyer's comment:

Box was cover in sticky glue!

Dealer's comment:

First of all, would like to clarify that: 1. You placed the order on the 13th Feb 21 and we shipped on 15th Feb 21. We shipped by Fedex Priority and the package reached you on the 24th Feb 21. This is well within the shipping estimate of 2-3 weeks. 2. The box is not covered in sticky glue. It is sticky due to the long storage of the box by the previous owner. And we stated that the box is sticky in our listings. It was clearly represented that the box is sticky in the product description. It is really important you read the listing description before you make accusations. Because we are always transparent with regards to our watches.

Review by Sam N. from on 04. March 2021


Tudor ...

Shipping
Item description
Communication

Buyer's comment:

1. Stated the bracelet would fit a large wrist - with the diver's extension unfolded. It came with only two of the six removable links and I had to purchase a another spare link to fit even my small wrist. 2. Watch was not running on arrival. I have not gotten a response to this problem.

Dealer's comment:

We would like to clarify that we did not state that the bracelet will fit a large wrist. We stated that the watch will fit a 18.5cm wrist with the diver extension extended. So it is important that you measure your wrist before you placed the order. Watch was checked before shipment and was running fine. You received the watch a month ago and demanded that we make payment for the servicing of the watch. Sorry we are not able to accede to your request. Thank you.

Review by Stefan W. from on 20. February 2021


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for your support! Just for clarification is that we received confirmation of payment on the 8 Feb and shipped on the same day. You received it on 15 Feb which is in line with Fedex priority shipping time. We also packed the watch securely. Anyway we thank you for your support and wish you enjoy the watch for many years.

Review by Halvor S. from on 01. February 2021


Omega ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

The seller sent the watch promtly and arrive in good condition. One ramar though; I had to replace the battery immediately and I think that should be unnecessary

Dealer's comment:

Thank you for your support. When we shipped the watch the battery was running fine.

Review by Michael M. from on 25. January 2021


IWC ...

Shipping
Item description

Buyer's comment:

The watch arrived not working. The date setting function did not work. I returned the watch. Overall, between shipping, duties, and other charges. I am out about $700 with nothing to show for it except a learning experience. Shame on me.

Dealer's comment:

Firstly, please understand that the watch does not have a date setting function. The watch relies on the adjustment of the hour hand to adjust the date. We did not have the chance to communicate with you as there was no communication with you at all. You received the watch and suddenly you shipped it back without any reason given. Things would have been much better if you communicated with us about any issues that arise. In that way, we can work out a solution. Else there is no way for us to assist you at all when there is no communication.

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