Over 110,000 users from around the world give us 4.8/5 stars

Watch My Diamonds

Trusted Seller since 2016
This dealer owns a store in which you may view their watches.
Number of recommendations from other Chrono24 dealers: 1
Watches sold with Buyer Protection: 1007

4.8 out of 5 stars  |  Reviews: 498

Detailed explanation of ratings 

 4.8
Shipping
 4.8
Item description
 4.8
Communication
97% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by TAKASHI M. from on 20. May 2022


Rolex Submariner Date Red Dial Black PVD/DLC Stainless Steel Watch 116610LN

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

スムーズに対応してもらい感謝していますが、 GWもあり購入から商品受取までが少し時間がかかってしまいました。 連絡はこまめにいただきましてありがとうございました。

Dealer's comment:

We are glad that you love your watch! =)

Older than 30 days

Review by Frank R. from on 29. March 2022


Omega ...

Shipping
Item description
Communication

Buyer's comment:

The watch took two weeks to ship.

Dealer's comment:

Hello Dear Buyer, We sincerely apologize that due to customs processing delays your order came late. We hope you love your watch and will enjoy it for many many years =)

Review by Jorge G. from on 15. March 2022


Tudor ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Love the watch, would just suggest more timely communication from Watch My Diamonds. Received the watch as posted and shipped with the upmost care, but the lack of communication from them was unsettling given the amount of the purchase. Although the reply time was good when messaged, Watch My Diamonds didn't confirm the purchase or delivery date until nine days after the purchase when they sent tracking details. During that time I did receive a message from Chrono24 saying the seller has not sent the item yet, and they had asked them to message regarding the delay. Delivery time was 2-6 days according to the post although they did mention on a message prior to purchase that delivery time would be 7-10 days.

Dealer's comment:

Thank you so much for your feedback! =) We are happy to hear that you loved your purchase. We see in the conversation that our customer representatives did let you know that the delivery would take 7-10 business days and they did message you when the package was finally coming to your location. But we will definitely pass your feedback to the management, so they could schedule more frequent updates in regards to the shipping =)

Review by Henri from on 11. March 2022


Rolex ...

Buyer recommends this dealer

Item description
Communication

Buyer's comment:

-

Review by Silvia O. from on 10. March 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Joseph C. from on 25. February 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Different reference watch than advertised.

Dealer's comment:

We see that there was a mistake in the model number of the listing. Even though 16014 and 16030 feature exactly the same movement and the only difference is that 16014 originally had white gold bezel versus 16030 having stainless steel, we absolutely understand your concern. We would like to offer again our sincerest apologies for the inaccurate information displayed on the listing. We have updated the information now and will ensure this does not repeat itself. Our customers’ happiness is our top priority. Our offer to exchange the watch for the exact same one, with the correct model number still stands open. Your review is really valuable to our business and we are thankful that regardless of this small misunderstanding you still recommend us =)

Review by Steve M. from on 14. February 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

Lieferung verzögert, wurde erst nach Wiederaufforderung über Chrono24 versendet. Uhr leicht überteuert, Uhrwerk benötigt eine Generalüberholung

Dealer's comment:

Hello Dear Buyer, We are sorry to hear that you've experienced delays during shipment. Your order has been shipped out within 4 business days after payment, successfully passing quality control inspection that makes sure the watch is without scratches and all the diamonds are securely tightened in. Our company's main goal to have happy customers. If by any reason the watch did not meet your expectations, please do not hesitate to reach out within your return period, as we provide free returns for the whole amount no questions asked! =)

Review by Sohail Alim from on 10. January 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Thanks to Watch My Diamonds, I now own my first Rolex. The watch is exactly as advertised and in superb condition. Even the box is in very good condition. I did however feel the communication from the vendor could have been better and at most times I felt pretty insignificant, considering that it's only an $8,000 purchase because of the attitude of the vendor and I did not get the support I was expecting. However, they were pretty responsive (just not that helpful). But the key question: are they genuine and would I buy from them again. I found them to be genuine and I will definitely look forward to buying my next watch from them again.

Dealer's comment:

Thank you for taking time to write us a review! We appreciate your words and very sorry that there were some delays with the payment process, changing address and verification. We were doing our best to speed up that process with chrono24 and get your order on time! =) Enjoy it for many many years! =)

Review by Thai N. from on 13. December 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very good dealer, highly recommended.

Dealer's comment:

Thank you so much for doing business with us! =)

Review by Andrew R. from on 07. December 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Jason G. from on 06. December 2021


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Chris W. from on 18. October 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The picture of the watch I wanted was a stock photo, and the seller would only send me pictures after I had competed the order (I took a gamble - luckily I was happy with what I got). It sometimes took two or three days to hear back when I had a question - it seems like this vendor observes every Jewish holiday (and there are many). But they were always polite and helpful! Shipping was quick and they were very helpful when I needed to change the delivery address. Overall I’m very pleased with the watch and customer service.

Dealer's comment:

Thank you so much for your review! =) We appreciate your honesty and glad that you loved your purchase.

Review by Kyle D. from on 20. September 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

It was surprising when the receipt was $8064. And the charge on CC $8145. A little $80.00 charge nobody can tell me a satisfactory answer. But dealer is totally legitimate the watches are pristine condition, looks new, accurate discription and photos. Great communication. If you want a luxury watch at a fantastic price than you better Watch Your Diamonds. I will definitely be coming back. Thanks

Review by Christian T. from on 01. September 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The comunication with the dealer was fast and very cooperative. Unfortunately the watch took over 3 weeks until it arived in my hands

Dealer's comment:

Thank you so much for recommending us and doing business with our company. Once again, we want to apologize on FedEx behalf for the delay. Hopefully it will not happen again in the future. Please enjoy your beautiful watch in good health and stay safe!

Review by Markus from on 03. July 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Die Uhr entsprach nicht ganz der Beschreibung. Der Händler war sehr kooperativ und hat die Uhr zurückgenommen. Sehr schnelle und freundliche Kommunikation.

Review by Jannett P. from on 03. June 2021


Cartier ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you so much for doing business with us! =)

Review by Matthias K. from on 05. April 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Alles super

Order canceled

Review by M from on 27. March 2021


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Sam H. from on 23. March 2021


Cartier ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Noel P. from on 11. March 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Took a while to get confirmation of shipment

Review by Frédéric T. from on 09. March 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Thomas T. from on 08. March 2021


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

Delivery took forever albeit their was severe weather their were times it could had been delivered and wasn’t

Dealer's comment:

Thank you for taking your time and sharing with us your review. We sincerely apologize that delivery of your order took longer than expected. Due to coronavirus to protect our workers a lot of processes got delayed, but we do our best to provide our services as fast as possible. Hopefully situation in the world will get better very soon. Please, stay safe and enjoy your purchase!

Review by Jose I. from on 14. February 2021


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Donovan B. from on 11. February 2021


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

Montre vendue neuve avec des rayures et de la poussière sous cadran. Les aiguilles non pas été changée après le changement du cadran.

Dealer's comment:

Thank you for your review! Your feedback and satisfaction are very important to us. Our watches undergo several stages of quality checks to ensure accurate product descriptions. We reached out to you via messages before processing with the order, providing detailed pictures of the watch and stating that it had some scuffs and imperfections. We are very sorry to hear that even after sending detailed images the watch still did not meet your expectations in real life. Our management offered to you an exchange to absolutely the same one watch, never worn, without any visible imperfections and if you will change your mind, please do not hesitate to reach out. We will be more than happy to assist!

Review by S from on 10. January 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Goede handelaar , ik zou zeker nog eens zaken met ze doen

Review by Vinh H. from on 03. January 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by LADY A. from on 24. December 2020


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

El vendedor siempre estuvo comunicado, la demora fue de parte de CHRONO pero todo fue solucionado y pude recibir a tiempo el reloj

Dealer's comment:

Thank you for doing business with us! =)

Review by Anton from on 11. December 2020


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for doing business with us!

Review by G P. from on 06. December 2020


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Audrey C. from on 17. November 2020


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Oui la couleur n était pas la même du tout. Le rose beaucoup plus flashy en vrai que sur les photos.

Dealer's comment:

Thank you so much for your feedback. Unfortunately, diamond jewelry and watch photography is very tricky and sometimes does not show the whole beauty of the watch, We do stand behind all our products and offer a 14 day return policy if for any reason you are not happy with your order. If you don't like the color of the dial, we can gladly exchange it.

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