Daikokuya

Trusted Seller
Watches sold with Buyer Protection: 2658

4.7 out of 5 stars  |  Reviews: 1933

Detailed explanation of ratings 

 4.8 Shipping
 4.8 Item description
 4.7 Communication
98% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by Kai E. from on 17. December 2023


Omega ...

Shipping
Item description
Communication

Buyer's comment:

The seller incorrectly stated that the watch comes with the original box and papers. Neither of these were delivered. I do not recommend the seller in any case.

Order canceled

Review by Joseph John R. from on 17. June 2023


Panerai ...

Communication

Buyer's comment:

Not impressed with this seller.

Order canceled

Review by Brian C. from on 27. May 2023


Rolex ...

Communication

Buyer's comment:

Submitted the order for the asking price for a Rolex OP. I was allowed to pay for it, despite getting notified that they had already sold the piece. Cannot understand why listings don’t get removed when a watch is sold. Credit card got processed. Took a few days for a refund, but why go through that? I do feel some good faith from the dealer would be appreciated, such as trying to source another piece.

Order canceled

Review by MASANOBU K. from on 10. May 2023


Rolex ...

Communication

Buyer's comment:

昨日私はすでにクレームをしました。 総額を提示され、支払った途端にキャンセルされた。 早く返金せよクロノ!

Order canceled

Review by Ahmed A. from on 09. April 2023


Omega ...

Buyer recommends this dealer

Communication

Buyer's comment:

They need to check before ! The watches are available or not ! Because 2 times i paid for watches but they were sold out from thier stock . They refund my payment but take 5 days to appear in my account

Review by Salvatore C. from on 04. April 2023


IWC ...

Shipping
Item description
Communication

Buyer's comment:

Nein, wūrde den Verkeufer nicht weiter empfehlen, bin sehr Entteuscht, will jetzt nicht ins Detail gehen.

Order canceled

Review by Dave M. from on 08. March 2023


Omega ...

Communication

Buyer's comment:

Canceled the order as soon as I paid

Order canceled

Review by NT Teo from on 24. December 2022


Rolex ...

Communication

Buyer's comment:

My parcel was lost by their courier UPS. Communication before transaction was good. However, after reporting missing parcel, their communication is not as prompt.

Review by gustavo q. from on 06. December 2022


Bulgari ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Inapropiado.... El reloj no traía la correa... Difícil de conseguir aquí en México... El reloj...precioso...buen estado... Incompleto...eso es todo

Review by Pawn DeLuxe Attn:Glenn E. from on 30. November 2022


Omega ...

Shipping
Item description
Communication

Buyer's comment:

The seller changed the description; he made you an offer with modified rules delivery and another with wrong ref numbers. Be aware of ordering to check all their modified trusted checkouts.

Order canceled

Review by Alex E. from on 09. November 2022


Omega ...

Communication

Buyer's comment:

Accepted their messaged offer, transfered the money but got told the watch was sold in store and had to cancel the order all by myself.

Order canceled

Review by Fatema A. from on 24. October 2022


Omega ...

Communication

Buyer's comment:

i would like to buy this watch

Review by Vabian P. from on 19. September 2022


Oris ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Execelent.

Dealer's comment:

Thank you for using our service. We look forward to the next transaction.

Review by William L. from on 28. June 2022


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

この度は弊社のご利用ありがとうございました。 評価して頂きありがとうございます。 またのご利用お待ちしております。

Review by Jack M. from on 22. June 2022


Omega ...

Shipping
Item description
Communication

Buyer's comment:

Watch arrived with low amplitude and the chronograph function did not work. Neither was disclosed beforehand. Had to service it for over $500 USD soon after arrival to fix the issue. My watchmaker told me the inside was filthy. Seller was unwilling to give a partial refund ($100) towards repairs. Physical condition was accurate though.

Review by Joerg from on 12. June 2022


Breitling ...

Shipping
Item description
Communication

Buyer's comment:

Horrible buying experience, date was not working, unwilling to pay for repair costs, finally purchase cancelled, the promised shipping label did not come, sent back on my own via DHL, I cannot recommend this seller.

Review by Mark M. from on 23. May 2022


Seiko ...

Shipping
Item description
Communication

Buyer's comment:

Unfortunately, my order was falsely described. The seller happily accepted a return and I was finally refunded, however the returns process took around 6 weeks to complete which was excessively long. I was left out of pocket for the Australian GST and duties which I was unable to recover.

Dealer's comment:

Thank you very much for using our company. We are very sorry to hear that you were not satisfied with our service. We will make every effort to satisfy our customers in the future.

Review by YUK FAI Y. from on 03. April 2022


Cartier ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Kwok keung T. from on 22. February 2022


Rolex ...

Shipping
Item description

Buyer's comment:

與实物有大差距,再維修費,抹油費巨大!

Review by Jjc from on 08. February 2022


Hublot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Il était décrit un bracelet en caoutchouc dans le descriptif et les détails. La Montre indiquait et montrait le bracelet . Et le bracelet n’a pas été envoyé à cause d’une partie du bracelet en peau de crocodile . J’ai du racheté un bracelet neuf en Suisse en plus du prix payé au vendeur Si cette information avait été notée et il n’y avait pas eu de confusion. La transaction aurait été parfaite mais la c’est difficile . Le vendeur a accepté un refund de 100 chf alors que le bracelet neuf coûte 540 chf. Il s’avère que le bracelet est caoutchouc et crocodile cela aurait pu être précisé et surtout pourquoi mettre de fausses photos. .

Review by Adam M. from on 04. December 2021


Omega ...

Shipping
Item description
Communication

Buyer's comment:

The second hand did not fly back to 12 o’clock and then it fell off. Watch is in the shop now. The watch was packaged well and shipped promptly but either something happened in shipment or the watch had flaws not described. My only communication with the shop was answered in Japanese, which is fair, but I (unfortunately) can’t read Japanese.

Review by from on 13. September 2021


Bulgari ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Order canceled

Review by Matt V. from on 22. July 2021


Omega ...

Communication

Buyer's comment:

I looked at the watch 20 times. Asked numerous questions. I made the purchase then asked the question “is the watch in running condition?”. Received an email that said item was sold. They do communicate well given the different time zones.

Dealer's comment:

Dear customer We apologize for the inconvenience. We would like to do our best to provide the best service. We apologize for the inconvenience again and we sincerely look forward to your next visit.