The Watch Outlet
4.9 out of 5 stars | Reviews: 1494
Detailed explanation of ratings
| 4.9 | Shipping |
|---|---|
| 4.9 | Item description |
| 4.9 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Review by Jerôme from on 08. January 2024
Perrelet ...
Buyer recommends this dealer
Dealer's comment:
Thank you very much. We have corrected the listing.
Review by Chung-tat N. from on 26. July 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you very much!
Order canceled
Review by Felix M. from on 12. April 2022
Longines ...
Buyer recommends this dealer
Buyer's comment:
Watch wasn't available after purchasing which was very disappointing. Needs to make sure items are available or remove it to prevent confusion for the buyer.
Dealer's comment:
Thank you. We cannot hold the item until payment is made.
Review by 健 山. from on 29. November 2021
Girard Perregaux ...
Buyer's comment:
新品同様、未使用品、店頭展示品とあったのでキズもほぼない美品だと思い購入しましたが、ケース、ベゼルに擦り傷が5〜６箇所、革ベルト裏にシミ、風防サファイアに小キズ、更に機械も巻き上げてもすぐに止まってしまう、という酷い状態でした。返品したかったですが、返送や国内消費税37,000円をどうするかなど面倒なので、日本で修理してその費用を販売店に負担してもらう事で交渉成立しました。日本では当然書くべき外装のキズや機械の点検もされてなく、海外で購入するリスクを勉強しました。今後は日本国内で購入します。
Review by Nan Y. from on 19. September 2021
Corum ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you
Order canceled
Review by SERGIO L. from on 13. June 2021
Eberhard & Co. ...
Buyer recommends this dealer
Buyer's comment:
Non ho elementi per poter dare un giudizio, atteso che non ho acquistato il prodotto per indisponibilità dello stesso.
Review by Yushi K. from on 23. May 2021
Eberhard & Co. ...
Buyer recommends this dealer
Buyer's comment:
トラッキングナンバーの誤連絡があり、大変焦りましたがフォローが早く、迅速に納品されました。
Dealer's comment:
Thank you so much
Review by Casey from on 11. September 2020
Glycine ...
Buyer's comment:
Item was stated as having original box papers/warranty etc but everything was blank. After I bought the watch the dealer stated they were not an authorized dealer and that they can only off their 1 year warranty. Watch was bought from a Florida company but was shipped from NY. Most likely just a middleman deal. Watch was fine. Packing was okay and shipping was decent. Seller was slow to respond to communication.
Dealer's comment:
Sorry that you are disappointed with your purchase. Regarding the warranty, we are not an authorized dealer so we do not stamp the warranty cards. Sometimes we do have watches that are stamped but in general, they are blank. When buying these watches at 65-80% off of the manufacturer's price, it is not reasonable to expect a manufacture warranty. We do offer a 1-year warranty in case anything does go wrong. Regarding shipping, we do ship from NY and NJ, not just FL. We used to be based exclusively in NY but we have moved the majority of our operations to FL.
Review by Sovann G. from on 24. February 2020
Montblanc ...
Buyer recommends this dealer
Buyer's comment:
Did not disclose that the strap was not original Montblanc
Review by B Lau from on 26. January 2020
Perrelet ...
Buyer's comment:
It seemed they do not know well about the detail of the watch. The picture used in Chrono24 and other platform is different which will cause some mis-understanding.
Review by Wegfahrt C. from on 14. January 2020
Tissot ...
Buyer recommends this dealer
Buyer's comment:
Artikel ohne ausgefüllte Garantiekarte und ohne Rechnung erhalten.
Review by Khalid B. from on 11. November 2019
Vulcain ...
Buyer recommends this dealer
Buyer's comment:
Good service
Review by pg k. from on 01. July 2019
Movado ...
Buyer recommends this dealer
Buyer's comment:
Slow responses... & no other options of shipping, only ups, pricey...if item is not valuable
Review by Brad from on 16. May 2019
IWC ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Thiti S. from on 07. May 2019
Glycine ...
Buyer recommends this dealer
Buyer's comment:
-
Buyer's comment:
La transaction c’est passé très rapidement. Le vendeur a envoyé la montre le jours même de la réception de l’argent sur le compte de tiers. Point négatif pour moi, l’image de la montre ne correspond pas à la montre vendue…