ChronoCash

Trusted Seller
This dealer owns a store in which you may view their watches.
Watches sold with Buyer Protection: 2175

4.8 out of 5 stars  |  Reviews: 1730

Detailed explanation of ratings 

 4.8 Shipping
 4.8 Item description
 4.8 Communication
98% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Order canceled

Review by Mario D. from on 19. March 2024


Rolex ...

Communication

Buyer's comment:

Die Uhr wurde nach Verhandlungen vor Kaufabschluss leider anderweitig verkauft.

Dealer's comment:

Wir entschuldigen uns für diese Überschneidung der Kommunikation und Systemimporte und hoffen, Sie von unserer Qualität in Zukunft überzeugen zu dürfen! Beste Grüße Niko

Review by Alfonso L. from on 15. November 2021


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The article did not correspond in its entirety with the one received. Described as "like new" but some brands clearly do not determine that this is like new. the packaging for a high-priced watch was insufficient in my opinion. the communication with the seller was correct and fast at all times for solved the situation.

Dealer's comment:

;)

Order canceled

Review by Wilhelm R. from on 18. October 2021


Audemars Piguet ...

Communication

Buyer's comment:

Einem Preisangebot meinerseits hatte der Händler zugestimmt. Am nächsten Morgen bekam ich die Info, dass die Uhr nicht mehr verfügbar sei. Das finde ich nicht ok.

Order canceled

Review by Matthias W. from on 27. January 2021


Omega ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

👍🏼

Order canceled

Review by SHO H. from on 10. December 2020


Breguet ...

Communication

Buyer's comment:

事前に値段交渉をして、カード支払いをした後に、「発送できない、キャンセルの手配した」と連絡がありました。

Review by Hadi A. from on 03. February 2020


Zenith ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Anna from on 03. July 2019


Cartier ...

Shipping
Item description
Communication

Buyer's comment:

Watch was described as “perfect” by the dealer but has 5 incorrect bracelet links (2 of which are steel in a bicolour bracelet). Seller offered a discount to discourage me from returning the watch but has not paid the refund. They responded to messages instantly during the sales process but have not replied for a week now.

Dealer's comment:

Dear client, your feedback is simply not fair, as the watch and the bracelet was clearly shown on the pictures. As soon as you have contacted us we have found a solution and agreed on refund, which I we have confirmed to Chrono24. We have no influence on the speed of the refund process, so you feedback should go to Chrono24 and not to us. The refund should arrive soon and then you will regret your feedback for sure =) Best regards.

Review by Gøril B. from on 01. May 2019


Cartier ...

Shipping
Item description

Buyer's comment:

Hi I both this watch , it says it is from 1998, BUT on the garantie it says year 1990 and the white background on the watch is very grey, not white I think I’d paid to much for this old watch and I feel betrayed because it is 8 years older than it says. Please respond Gøril Boberg-Ans

Dealer's comment:

Hello. Thank you for the time you’ve took to leave a review. The pictures have been showing all details and all documents with the dates an d service history. Best regards

Review by Pierre-Richard C. from on 30. April 2019


Hublot ...

Shipping
Item description
Communication

Buyer's comment:

Le descriptif était erroné taille et année...

Dealer's comment:

But the rest of the service was great )

Review by Dirk S. from on 11. February 2019


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Patrick L. from on 05. November 2018


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Die Uhr war in angebotenem Zustand. Nur die original Box war in einem desolaten Zustand.

Review by INF from on 07. September 2018


Cartier ...

Shipping
Item description
Communication

Buyer's comment:

Cartier watch came with half the links of the strap with the other half not there. Was not mentioned anywhere in the description and strap section. I was not refunded or helped in any way and was told that I should have counted the links on the strap from the last two pictures of the watch - had to buy 4 links for extra 600$.

Dealer's comment:

To be honest,that’s absolutely not fair. We proposed you to send us the watch back and get a full refund.

Review by Johannes L. from on 07. February 2018


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-