Moscow Classic

Watches sold with Buyer Protection: 613

4.7 out of 5 stars  |  Reviews: 440

Detailed explanation of ratings 

 4.5 Shipping
 4.8 Item description
 4.8 Communication
98% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by Milan M. from on 25. May 2022


Poljot ...

Shipping
Item description
Communication

Buyer's comment:

The pictures did not match the back od the watch, so I returned the watch. I believe that pictures were the combination of two similar watches. The communication after the return of the watch was unprofessional - no one answered on my messages so I had to involve Chrono24 in mediation process. Before I made the payment the dealer answered on my questions in timely manner. Because of this I wouldn’t recommend this dealer.

Dealer's comment:

Dear Sir, We apologize for problem. Pictures are correct in both offers. We are answer how quickly we can.

Review by Mauro V. from on 05. February 2022


Poljot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The seller is good, the watch well-packeged. Shipment took too much time and the dialogue with the seller was not efficient enough.

Dealer's comment:

Dear Sir, Kindly be informed that your order was sent to you next day (not counting the weekend) after payment receipt. The delay of the delivery was by courier company. Unfortunately we are unable to influence on it. Anyway we are very sorry for the inconvenience that was caused to you. With best regards, Darek

Review by José Andrés V. from on 05. February 2021


Poljot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Buena resolución en fotos, en realidad los números no se distinguen. El fechador no se ve. La sub esfera de doce horas no funciona. El cristal abovedado parece de lupa y no deja ver bien la esfera, además parece ahumado. En resumen, no es lo que esperaba, mala elección.

Dealer's comment:

Dear Sir, We are very sorry you do not like your watch. Regards the delivery the watch was sent next day after payment receipt. We always do our best in order to send the watch asap. Regards the correspondence, all requests are processed during few hours. We replied to all your emails during three hours. As for the watch appearence, we offered you two dials. You choose the black one. We can not be responsible of what customer prefer. Moreover by your request we send you stainless steel watch bracelet for free. It's very pity you do not appreciate our service.

Review by Joyce L. from on 17. March 2020


Vostok ...

Shipping
Item description
Communication

Buyer's comment:

They description is different from the product, the watch strap without branding name. The strap AND screws not is original. They said will resend the original strap and screws to me but I not have delivery! I guess the watch is not original or second hand!!!

Dealer's comment:

All our watches are new and original. The original strap and screws were sent to you. But due to the current situation with coronavirus in the whole world the delivery is delayed.

Review by Marco E. from on 13. February 2020


Poljot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Orologio arrivato in condizioni perfette, purtroppo il negoziante non rispondeva alle mie richieste d'informazione e il pacco arrivava con due giorni di ritardo rispetto alla data prevista di consegna

Review by Joachim A. from on 02. February 2020


Vostok ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

The numerels 13 to 24 on the photo are white, on the wath i got, they are red. Delevery slow, but I got the watch.

Review by Franz H. from on 06. January 2020


Poljot ...

Shipping
Item description
Communication

Buyer's comment:

Leider kam die Lieferung fast einen Monat später, Nachfrage beim Händler wurde mehrfach gemacht. Der Händler konnte den Verbleib des Paketes nicht herausfinden?! Keine Rechnung beiliegend!

Review by MICHEL A. from on 30. December 2019


Poljot ...

Shipping
Item description

Buyer's comment:

le vendeur n'a jamais répondu à mon mail,malgré 9 jours de retard sur la livraison . Pas un mot pour m' informer,pas la moindre petite excuse. En ce qui concerne le produit,pas de notice d'utilisation en français alors qu'il fait de l'export vers la France.

Dealer's comment:

Dear customer, your watch was shipped on the same day as payment was received. However, Christmas time is always very stressful and delayed are very common. Please keep in mind there are more then 7000 different languages in the world and it is impossible to print manuals on all of them. Thank you understanding

Review by Asen N. from on 02. December 2019


Poljot ...

Shipping
Item description
Communication

Buyer's comment:

In contrast with its description the watch turned out with almost no lume, and when I returned it the seller lied for a month that they hadn't received it and didn't reply to my messages.

Review by jean jacques d. from on 12. August 2019


Poljot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Il faut être hyper précis lors de la commande car les montres sont déclinées sous différents modèles

Review by Olli K. from on 09. April 2018


Poljot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

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