110,000 purchases with an "excellent" rating worldwide

AuthenticWatches.com

Trusted Seller since 2013
Watches sold with Buyer Protection: 749

4.8 out of 5 stars  |  Reviews: 441

Detailed explanation of ratings 

 4.8
Shipping
 4.8
Item description
 4.7
Communication
95% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by Mirco G. from on 04. March 2021


Rolex ...

Shipping
Item description

Buyer's comment:

La foto mostrava un altro bracciale, non mi sembra giusto mostrare foto non corrispondenti all'orologio consegnato. Lo ritengo molto scorretto. Al mio reclamo mi hanno detto che quello consegnato valeva di più, se volevo lo cambiavano. Bastava aver messo la foto giusta e tutto sarebbe andato bene. Gli ho chiesto se potevo avere una maglia del bracciale in quanto corto e l'anno di produzione del orologio, ma non mi hanno dato risposta....

Review by Dennis L. from on 26. November 2020


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

So verlief eigentlich alles gut, der Versand ging super schnell nach Deutschland auch die Kommunikation durch die Zeitverschiebung klappte gut. Doch leider stimmte die Angabe des Herstellungsdatum nicht. Die Uhr wurde als Fabrikneu inseriert, leider fand ich aber über den Hersteller heraus, das die Uhr schon 6 Jahre alt war. Daraufhin konntem man sich mit dem Verkäufer nicht mehr einigen, was ich sehr traurig finde. Zum Glück aber gibt es den Kundenservice von Chrono24, vielen Dank an euch und eure Hilfe. Macht bitte weiter so

Order canceled

Review by mohammad hussain from on 14. February 2020


Rolex ...

Communication

Buyer's comment:

The watch was a display watch and an old one.

Review by Niko H. from on 10. January 2020


Omega ...

Buyer recommends this dealer

Item description

Buyer's comment:

-

Review by TOSHIHIRO S. from on 25. December 2019


Bell & Ross ...

Shipping
Item description

Buyer's comment:

新品と記載されていたが、届いた時計は動かず故障していた。 返送すれば修理するとのことだったが、無駄な手間をかけたくないので、こちらで修理業者に依頼して直すことにした。 高い買い物だった。

Review by Kevin T. from on 13. November 2019


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by from on 08. September 2019


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Pictures shown were not of the actual item. Item description of the condition was false. Item arrived with a scratch not in the description or show in the picture. Seller was OK in working with to remedy the situation.