luxuryinstock
4.5 out of 5 stars | Reviews: 1188
Detailed explanation of ratings
4.6 | Shipping |
---|---|
4.6 | Item description |
4.6 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Order canceled
Review by Matija S. from on 05. September 2023
Oris ...
Dealer's comment:
Hello, we are mortified to read your review regarding our transaction. Please consider that we work with various suppliers, unfortunately it may happen that in some cases these are dated watches, We prefer to do a thorough quality check before shipping them out. In your specific case we preferred to cancel the order as otherwise we would have had complications both we as your suppliers and you as a customer finding defective breasts for the hands. We remain available to better satisfy you in your next visit. Best regards
Review by Jörg G. from on 20. December 2022
TAG Heuer ...
Buyer's comment:
Neue Uhr in sehr gutem Zustand wie beschrieben. Originalbox vollkommen unbrauchbar
Dealer's comment:
Guten Morgen, mit Bedauern haben wir Ihr Feedback zu dieser unserer Uhr gelesen, leider kann es, wie in jeder unserer Artikelbeschreibungen beschrieben, vorkommen, dass die Boxen im Laufe der Zeit durch Verschleiß beeinträchtigt werden und dies in der Anzeige perfekt erklärt wurde Wir bleiben für jeden Bedarf verfügbar Mit freundlichen Grüßen
Order canceled
Review by Lorenziol from on 13. December 2022
Vacheron Constantin ...
Buyer's comment:
The response was not fulfilling my questions.
Dealer's comment:
Hallo, we are disappointed of your evaluation. Sorry but we responde to all your question. Best Regards
Review by enrique m. from on 08. December 2022
TAG Heuer ...
Buyer's comment:
Nunca me contestaron. Me cobraron 4 envios de 4 relojes, que enviaron en un mismo paquete. Un reloj llegó sin batería funcionando.
Dealer's comment:
Thank you very very much for Your appreciate feedback. Best regards
Review by M. from on 31. October 2022
Zenith ...
Buyer's comment:
Watch not as described, shipped poorly Great communication and understanding
Dealer's comment:
Hello, we are very sorry to read your evaluation. We have done our utmost to forward you detailed photographs of the watch even in the evening and not at work. We replaced the battery, showed the movement and we made ourselves available for every need. Hoping to serve it better next time We are offering you our most Best regards
Review by Rashid bin A. from on 15. August 2022
Ebel ...
Buyer's comment:
absolutely terrible. item was advertised as NOS, but watch definitely isnt new. Crown had big dent, the 24 disc was wrongly aligned, the hour hand isn't properly aligned exactly at the hour marker. Sent message to them about the issue but nobody bothered to reply.
Order canceled
Review by Marco S. from on 12. July 2022
TAG Heuer ...
Buyer's comment:
Negoziazione fatta. Ordine accettato. Pagamento effettuato. Spedizione non effettuata. Ordine annullato. Nulla di negativo da dire. nulla di positivo da commentare.
Dealer's comment:
Ci disspiace per l'inconveniente ma a seguito del controllo di qualità finale prima della spedizione l'orologio presentava un difetto di fabbrica, pertanto preferiamo annullare un ordine piuttosto che inviare un orologio che presenta difetti e non conforme al nostro standard di qualità, speriamo di poterla avere ancora come cliente non mancheremo di riservarle un trattamento speciale. Distinti saluti
Review by Hamed A. from on 17. June 2022
Omega ...
Buyer's comment:
The product was delivered 90% as per advertised, one small detail wasn’t mentioned. The packaging didn’t seem safe, just a 2 bubble wraps, which I don’t think is enough for such an expensive item, to compare with other dealers I would get the package with a lot of paper and bubble wrap around it to ensure it’s safety and stability during travel. The communication was poor, the item wasn’t sent 2-3 days after the money was deposited and when I contacted the dealer I received no reply, only when I contacted Chrono24 did they ship the said watch. It was unnecessarily stressful as times, but at the end of the day I got the watch I wanted with 90% accuracy towards the advertised description.
Dealer's comment:
Hello Mr. Hamed, We are surprised by your comment. Because in the chrono24 chat he wrote me this "Hello, I just received the watch and I absolutely love it, thank you so much!" looking in the chat i find that i answered all your question I also sent you a video of the watch so you can view it. However, we remain at your disposal for any further clarification. Regards
Review by Srebrenko B. from on 05. June 2022
Rado ...
Buyer's comment:
Item is not new it is used
Order canceled
Review by Rodolfo L. from on 27. April 2022
TAG Heuer ...
Buyer recommends this dealer
Buyer's comment:
I have nothing to say about it, they sell a watch that I am supposed to buy, I think is my mistake. Regards
Dealer's comment:
Thank you for your feedback. Best regards
Order canceled
Review by David C. from on 21. October 2021
Omega ...
Buyer's comment:
vend des montres qu il n a pas en stock ! il ne prend pas soin de controler la disponibilité avant d accepter un paiement de 10600€. c est vraiment pas sérieux...
Dealer's comment:
Bonjour M. ici vous pouvez trouver le message que nous vous envoyons "Bonsoir Mr. David, nous avons le regret de devoir vous informer qu'il n'est pas possible de vous envoyer la montre car elle a été endommagée lors du transport de notre entrepôt au bureau d'expédition. Nous l'avons déjà communiqué à Chrono24 qui vous remboursera le montant que vous avez payé. Nous restons à votre disposition pour toute précision supplémentaire. Salutations distinguées " Normalement, vous devriez nous remercier d'être honnêtes et de renoncer à un profit afin de ne pas lui envoyer une montre défectueuse. nous avons d'autres montres similaires à celle que vous vouliez acheter, nous vous informerons si vous êtes toujours intéressé. Merci pour votre commentaire. Salutations distinguées.
Order canceled
Review by Giuseppe F. from on 18. September 2021
IWC ...
Buyer's comment:
L'annuncio diceva orologio mai indossato (praticamente nuovo) lo acquisto invio il denaro e poi mi dicono che non possono inviarlo perché l'orologio non funziona. Vi sembra un comportamento serio!!!
Review by Peter H. from on 19. January 2021
Rolex ...
Buyer's comment:
Nicht vollig zuverlässig. Uhr war nicht gut.
Dealer's comment:
Hallo, Ihre Bewertung tut uns wirklich leid. Wir stellen uns Ihnen jederzeit zur Verfügung, um Ihre Anfragen in kürzester Zeit zu lösen. Freundliche Grüße
Review by Michele M. from on 26. May 2020
Longines ...
Buyer's comment:
Non consigliabile
Dealer's comment:
Buongiorno, siamo veramente dispiaciuti della sua recensione, siamo stati a sua completa disposizione per ogni sua lamentela anche ingiustificata a tutte le ore del giorno e anche nei giorni non lavorativi. E' un piacere non poterla annoverare tra i nostri clienti.
Buyer's comment:
Brand new watch for sale. Checked availabilty wirh the seller, seller replied with offer. I accepted and paid for it. After a week seller cancelled with explanation that watch is damaged. Find that hard to believe. Not recommended.