TradeWatchesCom
4.9 out of 5 stars | Reviews: 196
Detailed explanation of ratings
| 4.9 | Shipping |
|---|---|
| 4.9 | Item description |
| 4.9 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Review by Jaden G. from on 17. August 2020
Maurice Lacroix ...
Dealer's comment:
It is different story Seller he is going to ask for money We rejected his offers, chrono24 received his payment after 2 weeks The buyer asked us to ship it overnight. We shipped it overnight Hold at fedex (0,3 mile from his address ) as the only option for Saturday shipping for this area. We shipped it with fedex notification option via email If the package is not picked up we notify the buyer as well He received the watch next day with free shipping This is his email through chrono24 on the first day(There is an odd little defect on the band. I will send you a pic) he didn’t send pictures, Seller never sent review reminder if he does not respond to buyers email after 15 days ,when I send him a review reminder he reply, he can not wind the watch on the winder, I explained him right the way you can not wind manual watch on the winder, he got upset and left the review. I asked him through Chrono24 to send prove for 3 emails he sent or to remove the dishonest review. He didn’t respond to this question he sent picture of the strap with this email (I am not going to change my review unless something new happens) He is asking for money According to pictures something invisible to the naked eye, we offer him new strap and additional one year warranty to make him happy, he disagree he was looking for much more. I notify chrono24 about this buyer; To make it clear we don’t tolerate threats for money the price you paid is final We will reply to dishonest reviews and report to chrono24 Your purchase is covered from our warranty and we are behind Every watch we sale. But with dishonest reviews you compromise your warranty
Buyer's comment:
First, its worth noting that this seller is illegally asking for positive reviews in exchange for an extended warranty. I will be reporting them to the FTC for this. On to the item. I really needed it to on a Saturday and asked them to overnight. They did send it overnight. But instead of to my address. They sent it to a fedex shipping center without telling me. Who does that? When I asked them about it, they said they found it helps with their insurance. But why not tell me head of time? Rather I had to send my employee to an entirely different location. Then, after I got. I notice it had a defect on the band. I have now emailed them 3 times about it and every time they ignore my question. I am very unhappy. All the while, they keep trying to bribe me to leave a good review.