Luxury Souq Dubai
4.5 out of 5 stars | Reviews: 186
Detailed explanation of ratings
| 4.8 | Shipping |
|---|---|
| 4.8 | Item description |
| 4.5 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Review by M from on 09. October 2022
Oris ...
Order canceled
Review by Viviana D. from on 01. November 2021
Bulgari ...
Buyer recommends this dealer
Buyer's comment:
Pero el vendedor antes de promocionar algo debe verificar que las piezas funcionen bien para que no engañen al cliente
Dealer's comment:
We apologize for any inconvenience. It is certainly our intent to provide only the highest quality items to our customers. Before we ship any product, it undergoes double quality checks every function, and I regret that the item apparently slipped past our quality measures.
Order canceled
Review by from on 31. March 2021
Cartier ...
Buyer's comment:
Errori pubblicazione articoli
Dealer's comment:
There was a glitch in our system, and we sincerely apologize for any trouble that have caused you.
Review by Khaled A. from on 12. February 2021
Cartier ...
Buyer's comment:
Watch unfortunately was not working properly, the bezel and crown were in a bad shape
Dealer's comment:
The watch is in good condition however, we still thank you for your review.
Order canceled
Review by Gene from on 04. February 2021
Carl F. Bucherer ...
Buyer's comment:
My order was cancelled by the seller one two days after having a very clear confirmation. The reason given by seller was that the subject watch was sold already prior of negotiation, which was not very convincing. On the positive note, communication was quick and clear.
Dealer's comment:
Thank you for your feedback and we sincerely apologize for any inconvenience.
Review by Ryan S. from on 17. November 2018
Panerai ...
Buyer's comment:
The item was described as new with tags and was actually a used item. Paperwork that came with watch dated the watch approx 9 months old. When pushed vendor accepted that item was lightly used and not new.
Buyer's comment:
Item was described as new 2022 ‘Full set’ however when I the watch arrived and I registered with Oris to gain the additional year of warranty I found out that the watch had been bought and registered in 2021 so I was now short of 10 months warranty and the watch was not 2022 as described . . There was no sticker on the front of the watch however there was a sticker on the clasp. There was no manual or book present so therefore it should not be described as ‘full set’.