SeriousWatches
4.9 out of 5 stars | Reviews: 3652
Detailed explanation of ratings
| 5.0 | Shipping |
|---|---|
| 5.0 | Item description |
| 4.9 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Order canceled
Review by Алексей В. from on 14. March 2023
Rado ...
Buyer recommends this dealer
Dealer's comment:
Dear Alexei, Thank you for your review, although we don't entirely understand why you've left us a 1 star review, as you made an offer for a watch, which we accepted and then you didn't pay for it and the purchase was automatically canceled after a week. There has been no communication at all, nor any transaction of any kind. Our customer support team is very happy to assist you 7 days a week, 365 days a year if you have any questions or concerns. Best regards, John
Order canceled
Review by Stephen H. from on 25. January 2023
Zelos ...
Buyer's comment:
Very slow to ship…it seems like they sold me a watch that they didn’t have…not sure..I requested a refund and I won’t do business with them again.
Dealer's comment:
I am very sorry to hear that you have had such a negative experience with us. I see that you purchased a pre-order item, for which it was stated on the product page that the scope for delivery would be at the end of January. I also see that my colleague informed you of the delivery time after accepting your price offer. Please do let us know what else we could have done to inform you of the delivery time estimate of this pre-order watch, so we can avoid such issues in the future. Of course your refund is being processed by Chrono24 at present.
Review by James B. from on 29. September 2021
OceanX ...
Buyer's comment:
Seems like they say one thing and then do another Photos do not show the high gloss of the watch, very disappointed with the entire transaction. I am surprised that Chrono24 allows a company like to operate on its platform. I was told to send back the watch for return 9no problem and no talk of fees for doing so) then when they received watch they put a mediation call for you to mediate the situation. This is not how you treat customers——-be upfront with the customer from the start so they can make an educated decision.
Order canceled
Review by Demetrios P. from on 02. April 2020
NTH ...
Buyer's comment:
Would not except any of my credit cards to make payment
Buyer's comment:
Нет