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Gallery Rare Ltd.

【About Us】

Gallery Rare was founded in 1979 in Osaka Japan, and with more than 30 years of experience in the business we pride ourselves as being one of most experienced, reliable and competitive purveyor when it comes to rare luxury watches.

As a pioneer in luxury goods industry in Japan, Gallery Rare has a total of 11 stores including one in Singapore, and welcomes countless customers that seeks luxury goods from every corner of the world.
Our primary goal is not just to deliver rare timepieces but also to earn the trust and satisfaction of our customers by providing competitive pricing, authenticity assurance and exceptional customer service.

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【Authenticity】

Gallery Rare guarantees that all of the watches that will land in our customers hands are 100% authentic.

Only the products that passed through our strict inspections will be listed in our online stores. Our watch experts inspect the items at least 8 times before it lands into our customers hands. We dispose defective and suspicious products that we detected during these inspections.

In fact, we are so confident in our guarantees of authenticity that we will make a full refund and cover all the shipping expenses at any time after sales if something purchased from us is proven to be a non-authentic.

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【Warranty and Terms】

Watches purchased from our store comes with a limited warranty from our company valid from the date of purchase.
12 Months Warranty for Brand New and Unworn watches, and 6 Months Warranty for used watches.

Since most of our timepieces came from individual previous owners, some watches might have a remaining manufacturer warranty which will be noted on the page of the item.

Watches that will have a defect by regular use during the warranty will be repaired free of charged.
Watches purchased from us with expired warranty are also acceptable for repair but the cost is chargeable to the watch owner.

The warranty above does not cover:

Damage resulting from impact, accidents, mishandling, or abuse.
Any mechanical damage caused by contact with water due to mishandling, accidents or abuse.
Damage or malfunction on the case, brace, strap, glass and crown and exterior surface.
The damage caused by a fire, earth quake or other natural calamity.
The damage caused by alterations, repair or work carried out by other watch repair service.
The consequences of normal wear and tear on the watch or any leather or rubber strap.
Permissible range of quality and functionality of the watch that our store has concluded through its visual appearance.
Quality and functionality that our company and / or the watch manufacturer company concluded that has no defect.

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【Payment】

1) All the payment must be made in Japanese Yen currency.
2) Full payment must be made within 5 days after confirming the order, if this will not be fulfilled the order will be automatically cancelled.
3) Reservation deposit is non-refundable for any reason unless the item is proven non-authentic during the transaction.

PayPal: Selecting this method will allow you to make the payment by using your PayPal account.
This method is limited to 1,000,000 JPY per one transaction, there if the total amount of the order is more than 1,000,000 JPY the invoice wil be sent in multiple separate invoices.

Please note that we can only ship the package to the registered name and shipping address used for the payment.

Selecting this method will take you to a separate independent checkout process, which is completely run & operated by PayPal. This process is secure & guaranteed by PayPal

Bank wire transfer: Selecting this method will require you to transfer the payment through your bank to the account that we will provide once we confirmed your order.

Since the payment must be made in JPY currency, we recommend you to ask your bank for the applicable currency exchange rate before making the payment.

Once the payment is made, we require our customers to send us a photo copy of the bank transfer receipt so that we can hold the watch in case the payment will not be confirmed by our bank within the 5 days period.

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【Shipping】

Purchased items will be professionally packed and will be shipped via EMS by default to all destinations worldwide, however there are some cases where we might send the packages through other trusted carrier such as DHL, Fedex, and TNT depends on the destination, contained material or value of the purchased item.

All of the purchased items will be fully insured against loss, theft and damage during its transit to ensure that your investment is safe and fully protected.

Please keep note that we do not mark false value on the package and invoices nor mark it as a gift or repair.

Flat Rate Shipping: Flat rate shipping fee that can be seen on the item page includes the insurance fee for the shipment are only applicable for shipping via EMS.

Duty: Most of the orders from outside Japan are subject to customs duty and tax regulations specified by the designated country, any custom charges are responsibility of the customer. We recommend to contact the local customs office in your country for details before making your order.

Details

Gallery Rare Ltd.

Maruito Minamihorie Pharos Building 8F, 1-7-4 Minamihorie Nishi-Ku, Osaka city,
550-0015 Osaka / Tokyo / Kobe / Nagoya
Japan

Show phone/fax number
Tel.: [+81] (0)6-6252-8074
Fax: [+81] 6-6252-8073
Mobile: [+81] 6-6252-8082
We speak:
  • Chinese (simplified)
  • English
  • Japanese
  • Korean
  • Chinese (traditional)

Further information

General Terms and Conditions

Trusted Seller since 2013
This dealer owns a store in which you may view their watches.
Number of watches sold via Trusted Checkout: 267

4.9 out of 5 stars  |  Reviews: 189

Detailed explanation of ratings 

 4.9 Shipping
 4.9 Item description
 5.0 Communication
99%
of buyers would recommend this dealer.

Current top offers

Store hours

Monday:

11:00 AM - 7:30 PM

Tuesday:

11:00 AM - 7:30 PM

Thursday:

11:00 AM - 7:30 PM

Friday:

11:00 AM - 7:30 PM

Saturday:

11:00 AM - 7:30 PM

Sunday:

11:00 AM - 7:30 PM

Location