Leader in secure luxury watch purchases and sales since 2003

Windsor Jewels

Watches sold with Buyer Protection: 132

4.5 out of 5 stars  |  Reviews: 101

Detailed explanation of ratings 

 4.5
Shipping
 4.5
Item description
 4.5
Communication
88% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by Basil S. from on 18. May 2022


Seiko Seiko Prospex Tuna Dive Watch Solar 200m

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

First time buying from this seller. Everything was fantastic. Definitely will buy again from him. Thank you , Sir for the great price and professionalism. Highly recommend this seller !

Dealer's comment:

Thanks !!

Review by Nigel A. from on 16. May 2022


Porsche Design 1970s By Orfina Chronograph I Ref. 7176S Mint Condition

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Dealer is in USA and I’m in UK. Dealer received notification of payment via Chrono24 on a Friday. I asked for quick shipment as I was going on holiday. No word of shipment until the following Wed after I had sent another email. So in effect lost several days - watch arrived one day after I had gone on holiday. Watch was shipped in a pouch inside a padded bag. I would have expected a stronger box with some foam padding. Watch strap was very dirty, it would have been nice if dealer had taken the time to clean prior to dispatch. Anyway the watch arrived OK and I’m very pleased with it. Sorry if you think my comments are harsh, but I feel a 5 star rating needs to be justified.

Dealer's comment:

Hello, Thanks for your comments . The watch arrived well within the time period provided and watch packing was done for safe delivery of watch which was achieved. Thanks for your feedback . We always try to do better .

Review by Julia C. from on 16. May 2022


TAG Heuer Formula 1 37mm

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I cannot recommend the dealer enough. Watch exactly as stated, in new condition and it arrived sooner than expected. I am thrilled with my purchase. My only negative is that I was supposed to inspect the package was not damaged or had been opened prior to signing for it but it was left in my letterbox!!!!!

Dealer's comment:

Thanks !!

Review by Bob D. from on 13. May 2022


Elgin VINTAGE 10k GOLD FILLED ELGIN GRADE 519 MODEL 1 15j STEP CASE WATCH MENS d. 1936

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thanks !!

Review by Ceren Ç. from on 06. May 2022


TAG Heuer Carrera 32mm

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thanks !!

Order canceled

Review by Rodney N. from on 02. May 2022


Swatch Irony chronograph Men's Watch

Buyer recommends this dealer

Communication

Buyer's comment:

Very professional and great communication!

Dealer's comment:

Thanks !

Review by ATSUSHI S. from on 29. April 2022


Tissot PR 100 Chronometer

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thanks !!

Review by Wilfredo A. from on 29. April 2022


Tudor Prince Oysterdate Serviced/Box

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thanks !!

Order canceled

Review by Mark R. from on 29. April 2022


Cartier Calibre de Cartier Diver Ref W2CA0008/3729

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thanks !!

Review by Marke J. from on 29. April 2022


Benrus day date pointer - men's wristwatch, circa 1950 - Just serviced

Shipping
Item description
Communication

Buyer's comment:

We had a very disappointing experience with this dealer. The watch they sent us was similar to the one pictured, but not the exact version. They argued saying it was the same watch. After sending the watch back, they again sent us another watch that was close, but not exact. Ultimately Chrono24 helped us through a second return for a refund. I would not recommend Windsor Jewelers.

Dealer's comment:

We had 2 exact same looking watches .We shipped the exact watch in the picture and buyer did not agree as there was 1 little scratch on back. then we shipped the other one now he thought its better but still not same. Then we just agreed to cancel the order. We made every reasonable effort to fulfill this order

Older than 30 days

Review by Miguel V. from on 12. April 2022


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thanks !!

Review by Bill B. from on 31. March 2022


Seiko ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great transaction and great communication from the seller to answer all my questions.

Dealer's comment:

Thanks !!

Review by Sam W. from on 30. March 2022


Breitling ...

Shipping
Item description

Buyer's comment:

The worst purchase I ever made on a watch. Box was filthy and coming apart. Said box and papers, papers consisted of a list of Breitling dealers. He stated the band was worn, that was an under statement, I would never wear this in public. Would not buy from again.

Dealer's comment:

We sent exactly what was in pictures. and everything was clearly shown in pictures and pointed in description and priced accordingly.

Order canceled

Review by Yiu sing C. from on 17. March 2022


Jaeger-LeCoultre ...

Buyer recommends this dealer

Communication

Buyer's comment:

Dealer's comment:

Thanks !

Review by SeongYoun S. from on 14. March 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

It was my first deal at Chrono 24, and I was very satisfied. Fast delivery, smooth communication, and even good condition. It was the best deal.

Dealer's comment:

Thanks !!

Review by Spencer V. from on 14. March 2022


Boldr ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thanks !!

Order canceled

Review by James from on 14. March 2022


Breitling ...

Communication

Buyer's comment:

I paid for the watch on Feb 11. I sent a message on Feb 22 and was told that the watch was being checked. I then got a shipping notification that same day. (The item wasn’t shipped-just the label was created.) On the 3 March I enquired as when the item would actually be shipped and was informed there was a problem with the watch and they were waiting for a replacement part. I then cancelled the order.

Dealer's comment:

Hello, We found an issue during our final checks . We let the buyer know and they were fine with trying to fix the issue and send it to them so we continued . Later our watchmaker found that they need a part to fix this issue . We informed the buyer again and they asked us to cancel and we did cancel their order for full refund . Thanks

Order canceled

Review by SeongYoun S. from on 11. March 2022


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

Very fast shipping, kind response, and good condition! It was my first transaction at Chrono 24, and I'm very satisfied.

Review by Shaun F. from on 08. March 2022


Seiko ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great seller

Review by David K. from on 07. March 2022


21 Zuan ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Excellent communication and service.

Dealer's comment:

Thanks !!

Review by Marcus G. from on 07. March 2022


Aquastar ...

Shipping
Item description
Communication

Buyer's comment:

Was not impressed with how the dealer handled my situation. Shipped me a watch that did not function correctly. Told me the best he could do is a partial refund. Waited for Chrono24 to step in. They allowed me to return the item.

Dealer's comment:

The Watch shipped was exactly how it was described and fully functional. Buyer bought the watch for parts and tried to return for full refund after removing some parts from the watch.

Review by Valentino from on 01. March 2022


Seiko ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thanks !!

Review by Gerard J. from on 28. February 2022


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great Company, very helpful. It was a pleasure doing business with Windsor Jewelers.

Dealer's comment:

Thanks !!

Review by Gary c. from on 27. February 2022


Glycine ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great dealer - first class - highly recommended

Dealer's comment:

Thanks !

Order canceled

Review by Jason C. from on 25. February 2022


Seiko ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thanks !

Review by Kevin O. from on 16. February 2022


Zenith ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thanks !!

Order canceled

Review by anthony o. from on 05. February 2022


Ball ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thanks !!

Order canceled

Review by Lathan B. from on 04. February 2022


Seiko ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thanks !

Review by Josh L. from on 04. February 2022


Gallet ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I am frequently purchasing timepieces on Chrono24 and Windsor Jewels is worthy of 5-stars. Their description was accurate and communication is excellent with an almost immediate response time. It was a pleasure and when the timepiece arrived it was even more beautiful than I imagined. Thank you Windsor Jewels.

Dealer's comment:

Thanks !!

Review by Joseph W. from on 26. January 2022


Bulova ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The dealer was rapid to respond clearly to my inquiries, answer my questions, and provide requested additional photos of the watch. The watch arrived 2 days after the order was placed, securely packaged and exactly as described, both in condition and function. This was my first transaction on Chrono24. I will certainly use this dealer and website for future purchases. Many thanks!!!

Dealer's comment:

Thanks !!

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