79,000 purchases with an "excellent" rating worldwide

Cool Watch Co., Limited

Trusted Seller since 2020
Watches sold with Buyer Protection: 56

5.0 out of 5 stars  |  Reviews: 45

Detailed explanation of ratings 

 5.0
Shipping
 5.0
Item description
 5.0
Communication
100% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by Kim Bok S. from on 25. January 2022


Rolex Milgauss Oystersteel Z-blue (New Full Set)

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you very much for your appreciation , hope you enjoy your new beautiful watch! :)

Review by qinan f. from on 04. January 2022


Rolex Datejust 36 Jubilee Bracelet Blue Dial (New Full Set)

Buyer recommends this dealer

Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you very much for your appreciation and we hope you enjoy your new watch!

Review by Samuel B. from on 29. December 2021


Hublot Classic Fusion Ltd 200 Pcs Aerofusion Chronograph Orlinski King Gold (New Full Set)

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

THE BEST ABSOLUTELY

Dealer's comment:

Thank you so much for your appreciation! We are glad that you like our service and found what you were looking for :)

Review by Nikita S. from on 29. December 2021


Franck Muller Vanguard Yachting Skeleton Tourbillon Rose Gold Case (New Full Set)

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you so much for your business and your trust :)

Review by F. Oliver P. from on 27. December 2021


Omega Seamaster Diver 300M 007 (New Full Set)

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you so much for your appreciation!

Older than 30 days

Review by J from on 13. December 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you very much for your appreciation and we hope you enjoy your new watch ! :)

Review by Stephen Y. from on 10. December 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great dealer with quick delivery. Highly recommend!

Dealer's comment:

Thank you so much and we are glad that you are happy with our service. We sincerely hope to have a chance to be serving again in the future. Enjoy your new watch. :)

Review by Byron L. from on 17. November 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great dealer - I will purchase again from them

Dealer's comment:

Thank you so much for your appreciation. We look forward to serving you again in the future!

Review by Alin P. from on 05. November 2021


Hublot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you so much for your appreciation! We hope you enjoy your new limited timepiece :)

Review by Sebastian F. from on 27. October 2021


Patek Philippe ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for purchasing from us. We understand there could be some communication difficulties with the language. Thank you for letting us know and it helps us to do better in future.

Review by Solfrid H. from on 27. October 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you very much for choosing us. We hope you enjoy your new watch :)

Review by Janet L. from on 25. October 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great dealer. Excellent service to the customer.

Dealer's comment:

Thank you very much for your kind words! We are very glad that you are happy with our service :)

Review by MY C. from on 25. October 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you very much for your appreciation! Looking forward to serving you again :)

Review by Alex L. from on 24. October 2021


Rolex ...

Buyer recommends this dealer

Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you very much for your rating! We are glad you are happy with our service.

Review by Elwyn B. from on 20. October 2021


Franck Muller ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Excellent service, great interchange and follow up

Dealer's comment:

Thank you very much for your kind words! We hope you enjoy your new watch and we will have a chance to serving you again in the future.

Review by JS. from on 19. October 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you very much. We hope to have a chance to serving you again in the future!

Review by Picture T. from on 05. October 2021


Franck Muller ...

Buyer recommends this dealer

Item description
Communication

Buyer's comment:

Very good shopping experience

Dealer's comment:

Thank you very much for your purchase and we hope to serve you again in the future!

Review by MK from on 04. October 2021


Audemars Piguet ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Cool Watches is pleasant to deal with, prompt in response and helpful with any concerns I had. Highly recommended!

Dealer's comment:

Thank you very much for your kind words! It was our pleasure and we hope you enjoy this new beautiful watch on your wrist :)

Review by Kathryn C. from on 04. October 2021


Jaeger-LeCoultre ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

This seller was amazing. Shipping was prompt. Great communication and my husband loved the watch. We couldn’t find this watch locally in our boutiques, so I was thrilled to find it with this seller. Thanks again!

Dealer's comment:

Thank you so much for your kind words! The production for this model already stopped sometime this year and it was one of our last stock. We are so glad your husband is happy with it. :)

Review by Pierre J. from on 27. September 2021


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Excellent buying experience. Very courteous and professional.

Dealer's comment:

Thank you very much for your appreciation! We are glad you are happy with our service. Enjoy your watch :)

Review by Colin S. from on 15. September 2021


Patek Philippe ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Audrey is excellent to deal with. Highly recommended!

Dealer's comment:

Thank you very much for your appreciation and kind words! We are glad you had a happy purchase form us and look forward to serving gain in the future.

Review by Siang Kok (Mateen) S. from on 09. September 2021


Patek Philippe ...

Buyer recommends this dealer

Item description
Communication

Buyer's comment:

The dealer were extremely patient and she assured me authenticity of the timepiece. I was extremely fearful that I will be scammed but their service was exceptional. They were very responsive, helpful and patient. I would buy from this dealer again and I highly recommend. They have my stamp of approve!

Dealer's comment:

Thank you so much for your kind words. It was our pleasure serving you and we are grateful that you are happy with our service. Having the trust from customers bring us the highest satisfaction and we look forward to serving you again in the future.

Review by Shai from on 14. August 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I was searching for a specific watch and needed it to be delivered to me within a short time frame. The Chrono24 assistant, Damon, was extremely good, and helped me to source a reputable dealer who could get it to me within the time frame. The dealer was great, answered all my questions and kept me informed with the movement of my package. I’d highly recommend them!

Dealer's comment:

Thank you so much for your appreciation and we are glad you are happy with our service! Indeed, It was our pleasure to be assisting, we are also very happy to see the watch arrived at you within the timeframe. :)

Order canceled

Review by 義郎 菊 from on 14. July 2021


Audemars Piguet ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thank you very much for your appreciation.

Review by Chi Hung Alex K. from on 05. July 2021


Rolex ...

Buyer recommends this dealer

Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you very much for your rating! We are glad that you are happy with the purchase and look forward to serving you in the future.

Review by Christopher E. from on 22. June 2021


Rolex ...

Buyer recommends this dealer

Item description
Communication

Buyer's comment:

Very pleased. Happy with service. Would highly recommend this dealer.

Dealer's comment:

Thank you for choosing us! We are glad that you are happy with our service and look forward to serving you again in the future.

Order canceled

Review by Christopher E. from on 20. June 2021


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

Very helpful dealer. Fast response to messages. Great service. Recommended.

Review by Peter M. from on 08. June 2021


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Perfekt verpackt und ein Uhrenetui gab es auch noch dazu. Alles so wie beschrieben. Bin sehr zufrieden und würde den Verkäufer weiterempfehlen.

Dealer's comment:

Thank you so much for your comments! We are glad that you are happy with our services and look forward to serving you again!

Review by Tan P T from on 29. May 2021


A. Lange & Söhne ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Professional and prompt communications. Fast despatch of item. Condition as specified.

Dealer's comment:

Thank you very much for your nice comments! We are glad you are happy with our service and look forward to serving you again in the future.

Review by Marco P. from on 23. May 2021


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great service, clear and fast responses, goods as advertised.

Dealer's comment:

Thank you very much for your comments! We are very happy to see you are happy with the watch and our service, look forward to serving you again in the future :)