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Cool Watch Co., Limited

Trusted Seller since 2020
Watches sold with Buyer Protection: 74

5.0 out of 5 stars  |  Reviews: 55

Detailed explanation of ratings 

 4.9
Shipping
 5.0
Item description
 4.9
Communication
100% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by Mike R. from on 23. April 2022


Cartier Tank Must Small Quartz Watch (New Full Set)

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

We were absolute amazed by the level of service provided by the Cool Watch Co. all our dealings were very straight forward and the communication with Audrey made the transaction very simple. We will deal with Cool Watch Co again in the near future

Dealer's comment:

Thank you so much for your appreciation.! We are glad you like our service and find it easy to buy from us. Look forward to hearing from you in the future :)

Older than 30 days

Review by JK from on 19. April 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Audrey is easy to communicate with, always prompt and provides detailed information for me to understand the deal better right from the start till delivery. Very good all round service, not to mention my watch was shipped fast, arrived in good condition and as advertised. Highly recommended!

Dealer's comment:

Thank you very much for your kind words! It was our pleasure to assist a little bit in this surprise project. Happy customer, happy seller :)

Order canceled

Review by ROMANO P. from on 14. April 2022


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

OTTIMO COMMERCIANTE MOLTO VELOCE NELLA RISPOSTA

Dealer's comment:

Thank you for your kind words! :)

Review by BC from on 08. March 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great to buy from

Dealer's comment:

Thank you so much for your appreciation ! :)

Review by Michael T. from on 01. March 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very smooth and quick transaction. Audrey and Lawrence were very knowledgeble and helpful. Many thanks

Dealer's comment:

Thank you so much for your kind words! It's our pleasure. :)

Order canceled

Review by Łukasz B. from on 16. February 2022


Hublot ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thank you so much for your appreciation!

Review by J.G. from on 16. February 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great seller, would recommend. Great communication.

Dealer's comment:

Thank you so much! Our pleasure that you like our service :)

Review by Aaron P. from on 10. February 2022


Franck Muller ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Took much longer than I was told

Dealer's comment:

Thank you for your feedback and our sincere apologies for the delay due to the new year holiday season and custom clearance process in destination.

Review by Mathew M. from on 08. February 2022


Franck Muller ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very professional, excellent communication & willing to help at every stage. Great purchasing experience!

Dealer's comment:

Thank you for your kind words! Our pleasure to serving you for this meaningful present. :)

Order canceled

Review by JM from on 07. February 2022


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

Audrey is very helpful and patient. If I m looking for a watch, definitely will contact this dealer again.

Dealer's comment:

Thank you so much for your appreciation! Hope to have a chance to serving you again in the future. :)

Review by Kim Bok S. from on 25. January 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you very much for your appreciation , hope you enjoy your new beautiful watch! :)

Review by qinan f. from on 04. January 2022


Rolex ...

Buyer recommends this dealer

Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you very much for your appreciation and we hope you enjoy your new watch!

Review by Samuel B. from on 29. December 2021


Hublot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

THE BEST ABSOLUTELY

Dealer's comment:

Thank you so much for your appreciation! We are glad that you like our service and found what you were looking for :)

Review by Nikita S. from on 29. December 2021


Franck Muller ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you so much for your business and your trust :)

Review by F. Oliver P. from on 27. December 2021


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you so much for your appreciation!

Review by J from on 13. December 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you very much for your appreciation and we hope you enjoy your new watch ! :)

Review by Stephen Y. from on 10. December 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great dealer with quick delivery. Highly recommend!

Dealer's comment:

Thank you so much and we are glad that you are happy with our service. We sincerely hope to have a chance to be serving again in the future. Enjoy your new watch. :)

Review by Byron L. from on 17. November 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great dealer - I will purchase again from them

Dealer's comment:

Thank you so much for your appreciation. We look forward to serving you again in the future!

Review by Alin P. from on 05. November 2021


Hublot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you so much for your appreciation! We hope you enjoy your new limited timepiece :)

Review by Sebastian F. from on 27. October 2021


Patek Philippe ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for purchasing from us. We understand there could be some communication difficulties with the language. Thank you for letting us know and it helps us to do better in future.

Review by Solfrid H. from on 27. October 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you very much for choosing us. We hope you enjoy your new watch :)

Review by Janet L. from on 25. October 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great dealer. Excellent service to the customer.

Dealer's comment:

Thank you very much for your kind words! We are very glad that you are happy with our service :)

Review by MY C. from on 25. October 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you very much for your appreciation! Looking forward to serving you again :)

Review by Alex L. from on 24. October 2021


Rolex ...

Buyer recommends this dealer

Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you very much for your rating! We are glad you are happy with our service.

Review by Elwyn B. from on 20. October 2021


Franck Muller ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Excellent service, great interchange and follow up

Dealer's comment:

Thank you very much for your kind words! We hope you enjoy your new watch and we will have a chance to serving you again in the future.

Review by JS. from on 19. October 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you very much. We hope to have a chance to serving you again in the future!

Review by Picture T. from on 05. October 2021


Franck Muller ...

Buyer recommends this dealer

Item description
Communication

Buyer's comment:

Very good shopping experience

Dealer's comment:

Thank you very much for your purchase and we hope to serve you again in the future!

Review by MK from on 04. October 2021


Audemars Piguet ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Cool Watches is pleasant to deal with, prompt in response and helpful with any concerns I had. Highly recommended!

Dealer's comment:

Thank you very much for your kind words! It was our pleasure and we hope you enjoy this new beautiful watch on your wrist :)

Review by Kathryn C. from on 04. October 2021


Jaeger-LeCoultre ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

This seller was amazing. Shipping was prompt. Great communication and my husband loved the watch. We couldn’t find this watch locally in our boutiques, so I was thrilled to find it with this seller. Thanks again!

Dealer's comment:

Thank you so much for your kind words! The production for this model already stopped sometime this year and it was one of our last stock. We are so glad your husband is happy with it. :)

Review by Pierre J. from on 27. September 2021


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Excellent buying experience. Very courteous and professional.

Dealer's comment:

Thank you very much for your appreciation! We are glad you are happy with our service. Enjoy your watch :)

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