Over 360 employees facilitating the ideal shopping experience

Watches World CZ

Trusted Seller since 2019
Number of recommendations from other Chrono24 dealers: 1
Watches sold with Buyer Protection: 182

4.7 out of 5 stars  |  Reviews: 168

Detailed explanation of ratings 

 4.7
Shipping
 4.8
Item description
 4.7
Communication
91% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by Peter from on 14. May 2022


Girard Perregaux Laureato 42mm

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Insgesamt bin ich mit dem Händler sehr zufrieden. Leider gab es Probleme bei der Erstlieferung meiner Uhr, da diese technisch nicht in dem Zustand war, wie auf den Bildern angegeben. Auch die Garantiekarte war in einem nicht leserlichen Zustand. Der Händler hat sehr positiv auf meine Anmerkungen reagiert und mir angeboten die Uhr zurückzusenden und durch ein anderes Modell gleicher Bauart zu ersetzten. Die Ersatzlieferung wurde zeitlich sehr schnell umgesetzt. Den Abzug in der Bewertung habe ich deshalb gemacht, da die Qualitätskontrolle vor Versand der Uhr den Mangel hätte feststellen und vorab beheben hätte sollen. Als Summe meiner Erfahrungen werde ich aber gerne wieder eine Uhr über diesen Händler kaufen. Die Kommunikation war sehr freundlich.

Dealer's comment:

Sehr geehrter Herr Unger, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu geben. Wir haben unser Bestes getan, um Ihre Erwartungen zu erfüllen. Es tut uns leid fur die Probleme mit der Erstlieferung ihrer Uhr. Wir sind froh, dass Sie sich auf ihre neue Uhr freuen koennen und stehen Ihnen zukünftig jederzeit zur Verfügung, wenn Sie Hilfe bei einem Uhrenkauf oder sonstigen Fragen haben. Mit freundlichen Grüßen, Ihr Watches World Kundenservice

Review by Bernd K. from on 09. May 2022


Hublot Classic Fusion Titanium Blue 42mm

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Ursprünglich war eine Lieferzeit von 3 bis 4 Wochen zugesagt. Da ich keine Eile mit der Lieferung hatte, habe ich erst nach 8 Wochen beim Händler nach dem Lieferstatus gefragt. Dort sagte man mir, dass die Lieferung in einigen Werktagen erfolgt. Die Uhr kam dann wie angekündigt und sehr gut verpackt nach ca. 9 Wochen mit aktivierter Garantie. Trotz Lieferverzug bin ich sehr zufrieden. Vielen Dank

Dealer's comment:

Sehr geehrter Herr Klose, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu geben. Wir haben unser Bestes getan, um Ihre Erwartungen zu erfüllen und freuen uns, dass wir es geschafft haben. Wir stehen Ihnen zukünftig jederzeit zur Verfügung, wenn Sie Hilfe bei einem Uhrenkauf oder sonstigen Fragen haben. Mit freundlichen Grüßen, Ihr Watches World Kundenservice

Review by Shin Y. from on 09. May 2022


Chopard Alpine Eagle 41mm

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Extent dealer!

Dealer's comment:

Dear Mr. Yasuda, Thank you for the 5-star review and for the fact that you appreciated the level of services provided by Watches World! We wish you to fully enjoy the newly purchased timepiece, and we will be glad to have you as our client again! Best regards, Watches World Customer Service

Review by Paul R. from on 03. May 2022


Zenith Defy Classic 41mm

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Parfait, je recommande! Montre exceptionnelle et communication efficace, Merci

Dealer's comment:

Cher Monsieur Ravalec, Nous sommes ravis d'avoir répondu à vos attentes ! Sachez que nous tentons chaque jour d’améliorer nos services afin de satisfaire au mieux vos besoins. Merci pour votre retour qui nous est précieux ! Nous serons heureux de vous compter à nouveau parmi nos clients à l’avenir ! Meilleures salutations, Service client Watches World

Review by Matt G. from on 02. May 2022


Hublot Spirit of Big Bang Black Magic 45mm

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Perfect !

Dealer's comment:

Dear Mr. Grenet, Thank you for your review and for appreciating the Watches World's assistance! We wish you to enjoy having your newly purchased timepiece and we will be glad to have you as our client again! Sincerely, Watches World Customer Service

Order canceled

Review by Immo G. from on 29. April 2022


Hublot Spirit of Big Bang Titanium Ceramic 42mm

Buyer recommends this dealer

Communication

Buyer's comment:

Just perfect!!!!

Dealer's comment:

Dear Mr. Gerber, Thank you for appreciating Watches World's communication aspect! We are thankful to you for choosing us, and we will be glad to assist you again! Kind regards, Watches World Customer Service

Review by Dr. Maik B. from on 26. April 2022


Chopard Alpine Eagle 41mm

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Thank you for the watch.

Dealer's comment:

Dear Mr. Bodendorf, Thank you for being our valuable customer! It was our pleasure to assist you! We remain at your disposal any time! Best regards, Watches World Customer Service

Older than 30 days

Review by David F. from on 18. April 2022


Panerai ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Delivery was slightly delayed but customer communication was excellent and the piece was exactly as described. Would deal again

Dealer's comment:

Dear Mr. Forrest, Thank you for your precious review of Watches World customer service! We pay maximum attention to customers’ requirements and do our best to manage them in the best way. We are glad that you appreciated our efforts. We remain at your disposal whenever you need our assistance! Best regards, Watches World Customer Service

Review by Florian from on 17. April 2022


Chopard ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Dear Mr. Herdin, Thank you for your kind rating and for recommending Watches World! We remain at your disposal and wish you to enjoy having your new watch! Best regards, Watches World Customer Service

Review by 維德 顏. from on 13. April 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Dear Sir, Thank you for your 5-star review and for recommending Watches World's services to other clients! We will be glad to have you as our client again! Kind regards, Watches World Customer Service

Review by Olivier R. from on 12. April 2022


Blancpain ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Good and reactive communication, delivered in full and on time, even earlier as agreed ! Thanks

Dealer's comment:

Dear Mr. Roure, Thank you for sharing your opinion regarding Watches World services! We are grateful to you for your kind words and for recommending our services to other clients. We made every effort to deliver the watch to you as soon as possible by keeping you informed on a regular basis throughout the selling process. Thanks again for choosing Watches World! We remain at your service for anything further in which we may be of assistance! Best regards, Watches World Customer Service

Review by Peter L. from on 11. April 2022


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very fast replies and friendly communication.

Dealer's comment:

Dear Mr. Lampke, We are grateful to you for your kind review! It was our pleasure to communicate with you during the selling process. We will be glad to have you again as our client and will do our best to make your next purchase experience even better! Best regards, Watches World Customer Service

Order canceled

Review by Radoslaw W. from on 10. April 2022


Omega ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Dear Mr. Wojtanowicz, Thank you for your appreciation of Watches World's communication aspect! We will be glad to provide our services to you, whenever you decide to purchase a watch. Kind regards, Watches World Customer Service

Review by Dominik Oskar P. from on 10. April 2022


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Dear Mr. Oskar Popielski, Thank you for your rating of the purchase on Chrono24 with the assistance of Watches World! We are thankful to you for choosing us, and we will be glad to have you again as our client! Kind regards, Watches World Customer Service

Order canceled

Review by Léo M. from on 09. April 2022


Vacheron Constantin ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Dear Mr. Murano, Thank you for your 5-star rating for the communicatin aspect! We will be glad to assist you any time you decide to purchase a watch! Best regards, Watches World Customer Service

Review by Alfons D. from on 08. April 2022


Chopard ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Alles gut gemacht 👍

Dealer's comment:

Sehr geehrter Herr Dintner, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu geben! Wir freuen uns darauf, Sie bald wieder einmal begrüßen zu dürfen! Mit freundlichen Grüßen, Ihr Watches World Kundenservice

Order canceled

Review by Günter F. from on 08. April 2022


Omega ...

Communication

Buyer's comment:

Der Kauf kam aus folgenden Gründen nicht zustande: ich wurde mehrmals vertröstet, weil der Lieferant angeblich nicht liefern konnte. Sogar ein lagerndes Exemplar der gekauften Uhr wurde angeblich von einem Mitarbeiter einem anderen Kunden verkauft - obwohl ich die Uhr schon bezahlt hatte!

Dealer's comment:

Sehr geehrter Herr F., Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu geben. Die Uhr wurde an einen anderen Kunden verkauft, bevor wir die Bestaetigung ueber die Zahlung von Chrono erhalten haben. Wir verstehen, dass Sie enttäuscht sind, aber wir haben unser Bestes gegeben um eine andere Uhr fuer Sie zu beshaffen. Wir haben Ihnen einen neuen Zeitrahmen fuer die Lieferung angeboten, den Sie nich akzeptieren koennten. Wir stehen Ihnen auch zukünftig jederzeit zur Verfügung, wenn Sie Hilfe bei einem Uhrenkauf oder sonstigen Fragen haben. Mit freundlichen Grüßen, Ihr Watches World Kundenservice

Review by Ralf C. from on 05. April 2022


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Dear Mr. Cordes, Thank you for your 5-star review and for appreciating the Watches World services! We wish you to enjoy having your new watch, and we look forward to assisting you again! Sincerely, Watches World Customer Service

Order canceled

Review by Jonathan M. from on 03. April 2022


Glashütte Original ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Dear Mr. Mark, Thank you for your appreciation of Watches World's communication aspect! We look forward to having the opportunity to assist you again! Sincerely, Watches World Customer Service

Review by Günter G. from on 03. April 2022


Chopard ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Dear Mr. Singh, Thank you so much for taking the time to leave us a 5 star rating, we appreciate it a lot! We will be glad to offer you our services again anytime you decide to purchase a new watch! Kind regards, Watches World Customer Service Kind regards, Watches World Customer Service

Review by from on 28. March 2022


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Dear Mr. Rimsa, Thank you for your 5-star rating and for appreciating the Watches World assistance! We wish you to enjoy your new watch, and we look forward to having the opportunity to assist you again. Sincerely, Watches World Customer Service

Review by KO from on 28. March 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Dear Mr. Oikonomou, Thank you for your review! We are glad that you liked your experience with Watches World and hope to service you again in future! Kind regards, Watches World Customer Service

Review by Frank S. from on 28. March 2022


Hublot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Alles nette Leute, email wurden binnen 1 Stunde beantwortet

Dealer's comment:

Sehr geehrter Herr Steffes, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu geben. Wir haben unser Bestes getan, um Ihre Erwartungen zu erfüllen und freuen uns, dass wir es geschafft haben. Wir stehen Ihnen zukünftig jederzeit zur Verfügung, wenn Sie Hilfe bei einem Uhrenkauf oder sonstigen Fragen haben. Mit freundlichen Grüßen, Ihr Watches World Kundenservice

Review by Michael B. from on 20. March 2022


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great dealer! 100% recommendation for the transaction. For sure not the last time I contact them.

Dealer's comment:

Dear Dr. Becker, Thank you for your valuable feedback and for recommending us to other customers! We are glad to know that you liked your experience with Watches World, as providing quality services is our priority. We are thankful to you for choosing Watches World, and we will be glad to have you again as our client! Best regards, Watches World Customer Service

Review by Andre S. from on 20. March 2022


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Dear Mr. Seirafi, Thank you for your 5-star review and for recommending Watches World! We will be glad to help you with any other enquiries from your side! Kind regards, Watches World Customer Service

Review by Cédric C. from on 20. March 2022


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I just bought a beautiful brand new timepiece to Watches World CZ. Very nice experience: competitive price, perfect communication and fast delivery. Unfortunately UPS damaged the parcel and the inner cardboard but the watch box itself remained safe, no trouble. I do recommend this very professional watch seller.

Dealer's comment:

Dear Mr. Corre, Thank you for choosing Watches World! Your review is much appreciated and motivates us to continue doing our best to please our customers providing them great watches and excellent service. It was our pleasure to assist you! Kind regards, Watches World Customer Service

Review by Róbert L. from on 16. March 2022


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Dear Mr. Linter, Thank you for your 5-star review! We are grateful to you for appreciating the services provided by Watches World! We want you to fully enjoy the newly purchased timepiece, and we will be glad to have you again as our client! Best regards, Watches World Customer Service

Review by Alan Lawless from on 15. March 2022


Chopard ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Excellent Experience from start to finish. Very fast communication, watch arrived within timelines shared and delivery was incredibly fast and very well box. A throughly great service. Would fully recommend.

Dealer's comment:

Dear Mr. Lawless, Thank you for your kind review and for recommending Watches World! We do our best to ensure efficient communication, best prices and on-time delivery to our clients, and we are thankful to you for appreciating our efforts. We wish you to fully enjoy the newly purchased timepiece, and we will be glad to have you again as our client! Best regards, Watches World Customer Service

Order canceled

Review by AP from on 14. March 2022


Chopard ...

Communication

Buyer's comment:

Communication is quick, but not helpful. Dealer postponed the estimated date of delivery multiple times. Seemed that they replied with copy/paste texts, since individual circumstances were not taken into account when replying. Order canceled.

Dealer's comment:

Dear Mr. Pustal, Thank you for your review. We do not practice the use of copy/paste messages. All messages sent to our clients are personalized and contain the information related to the process of each particular order. We aim to ship the items as soon as possible. However, from time to time depending on the geographical location of where the item is being shipped it may take longer due to external factors such as local holidays or customs hold up that are beyond our control. We aim to keep our clients updated during the shipping process and acknowledge that we did not meet the timeframe you were promised. We are extremely sorry and apologise for the inconvenience. We remain at your disposal whenever you need our assistance. Best regards, Watches World Customer Service

Review by Petr S. from on 13. March 2022


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Everything went according to communication with no issues. I can recommend these guys, they realky deserve it.

Dealer's comment:

Dear Mr. Setka, Thank you for your kind review and for recommending Watches World! We wish you to enjoy your new watch, and we look forward to having the opportunity to assist you again! Sincerely, Watches World Customer Service

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