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151,000 purchases with an "excellent" rating worldwide
Chrono24 - United States of America
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ChronoTimepieces

Trusted Seller
Number of recommendations from other Chrono24 dealers: 3
Watches sold with Buyer Protection: 431

4.8 out of 5 stars  |  Reviews: 348

Detailed explanation of ratings 

 4.9 Shipping
 4.8 Item description
 4.9 Communication
99% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by Maciej S. from on 11. February 2024


Omega Omega Speedmaster 38 Co-Axial Chronometer Chronograph - Full set, Polished

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

thank you!

Review by marcello c. from on 04. February 2024


Panerai Panerai Submersible Luminor 1950 Titanium 47 PAM00305 - Full set, Superb condition

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Sono stati rapidi, disponibili e gentili nella comunicazione fornendo anche foto aggiuntive della garanzia. Si sono preoccupati di chiedermi se dovevano spedirmi il pacco visto che coincideva con il weekend e ho lasciato loro la scelta e il lunedì mattina avevo il pacco sulla scrivania. Orologio perfetto. Li consiglio. Grazie.

Dealer's comment:

Thank you!!!

Older than 30 days

Review by John M. from on 30. January 2024


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very satisfied with my purchase and the seller.

Dealer's comment:

thank you!

Review by Rok K. from on 23. January 2024


Franck Muller ...

Shipping
Item description
Communication

Buyer's comment:

The shipping and communication with the dealer were very good. The watch looked perfect. However, the crown of Franck Muller's Vanguard modell fell off during the first try to change the date. It also didn't have a three-step functionality. I leave the conclusions to the reader! Had the crown not fell off, I would have realised that there was a problem with the watch too late to cancel the deal. The cancellation of the purchase and reimbursement of the money was handled by Watch24 perfectly!

Dealer's comment:

Unfortunately, mistakes happen even with the largest manufacturers. The crown system was not damaged or impaired in functionality. The only thing that happened was that it unscrewed in the wrong place, where the thread is fixed with factory glue and should not be unscrewed by the user. The issue in question was solved in less than 5 minutes by our watchmaker. We apologised and offered repair support. However we were also supportive of the return.

Order canceled

Review by Daniel H. from on 15. January 2024


Omega ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by JBN from on 15. January 2024


Audemars Piguet ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

An amazing experience - communication, service, description, pictures. Everything was simply on point. Warmest recommendations.

Dealer's comment:

Thank you!

Review by Armin K. from on 28. December 2023


Graham ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you!

Review by Greg A. from on 26. December 2023


Seiko ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you!

Review by Domenico F. from on 04. December 2023


Longines ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

OTTIMO ACQUISTO , HO RISCONTRATO PROFESSIONALITA' E PUNTUALITA'...... BENE COSI'

Dealer's comment:

Thank you!

Review by Ian L. from on 04. December 2023


Fortis ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Easy. Felt confident in the site and the dealer. All good.

Dealer's comment:

Thank you!

Review by Fredrik B. from on 30. November 2023


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you!

Review by Dusan R. from on 09. November 2023


Seiko ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by michael a. from on 07. November 2023


Hublot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

alles perfekt zugesannt

Dealer's comment:

Thank you for your purchase!

Review by Briac L. from on 03. November 2023


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Bram from from on 29. October 2023


Bell & Ross ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Excellent service. I was a little worried about dealing with somebody from Bulgaria. But they did a really amazing job. Clear communication. Extremely fast delivery. Value for money. I was really amazed in a positive way. I’ve sent them a message to thank them. I will defiantly look in their store for new watches.

Dealer's comment:

Thank you for purchasing with us!

Review by Paul C. from on 23. October 2023


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Pavel's communication and delivery were perfect. I recommend his shop!

Review by Haroon S. from on 14. October 2023


Rado ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Excellent customer service, quick communication. Very easy transaction. Thank you!

Order canceled

Review by Ridha O. from on 07. October 2023


Jaeger-LeCoultre ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Manfred H. from on 03. October 2023


Pierre Kunz ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Alles super !

Review by Loïc R. from on 25. September 2023


Chopard ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Article conforme à la description (neuf). Très bonne communication avec le professionnel lors des messages échangés. Le certificat d'authenticité est ok (il n'est simplement pas daté par le revendeur autorisé mais ChronoTimepieces assure la garantie de 2 ans).

Review by Stéphane G. from on 20. September 2023


Roger Dubuis ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very nice dealer and very good communication. I'm very satisfied, many thanks

Review by Tony H. from on 19. September 2023


Omega ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

-

Review by Maksimiljan B. from on 05. September 2023


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Order canceled

Review by Stefan U. from on 28. August 2023


Zenith ...

Buyer recommends this dealer

Communication

Buyer's comment:

Good

Review by Brian B. from on 09. August 2023


Casio ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great service with good communication and watch arrived on time, well packaged and exactly as described. Recommended.

Review by han w. from on 26. July 2023


Breguet ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Er zat helaas geen gebruiksaanwijzing bij de levering

Dealer's comment:

We apologize for the misunderstanding regarding the "full set" description. In the watch industry, "full set" often refers to the watch, box, and papers. We appreciate your feedback and we'll provide clearer information in the future.

Review by Kuno M. from on 07. June 2023


Zenith ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Alles bestens!

Review by Simon N. from on 04. June 2023


Tudor ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Order canceled

Review by Stavros K. from on 01. June 2023


Tudor ...

Buyer recommends this dealer

Communication

Buyer's comment:

Sale was cancelled as there was a mistake in the item description - I called the dealer to get the correct information prior to making payment and that is when I descovered the mistake and the transaction was cancelled. Dealer was friendly on the phone but communication was slow.

Dealer's comment:

We sincerely apologize for the confusion caused by the discrepancy in our product description. This was an honest mistake and we appreciate your understanding in this matter. We take feedback very seriously and your comments will help us enhance our listing accuracy and response times. Thank you for your patience and we hope to serve you better in the future. Best, Pavel from CT

Review by Aleksy C. from on 22. May 2023


Universal Genève ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-