Sky Diamonds

Buyer's comment:

I ended up returning the item through no fault of the dealer. He was great to deal with and had solid communication.

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Buyer's comment:

私が大変ご迷惑おかけしましたが、対応はとても良かったです。

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Buyer's comment:

A professional dealer.

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Buyer's comment:

Great experience. Watch was shipped quickly and carefully packaged. Everything was delivered as represented in the seller's post. Seller was professional and friendly. Excellent transaction.

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Buyer's comment:

The watch was new and perfect. I was a bit surprised and disappointed however with the dealer’s negotiation tactics. Understand that the Rolex market is very volatile at the moment, but in the world I live in, once you agree to a deal, you honor that regardless of how dynamics are changing. We had agreed to a price on the watch and then when I said I was ready to purchase (less than 24 hours later), I was then told the new price was $3,000 more with no explanation. When I inquired why they could/would not honor the originally agreed upon price they stated that that watch had been ‘sold’, but they had an identical watch for $3,000 more. Perhaps this is true, but felt very fishy to me. Nonetheless, the price was still within reason and other reviews were positive, so I proceeded with the transaction. In the end the watch was great and I am happy with purchase. But, wish the negotiation had been more transparent.

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Buyer's comment:

Awesome experience

Buyer's comment:

Great deal! Product was as advertised. Great communication. Had a few hiccups with shipping but everything arrived.

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Buyer's comment:

Great experience highly recommended would buy again without hesitation

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Buyer's comment:

When buying a rosegold rolex, after confirming the purchase, I simply asked what is the date on warranty card, fair right? as their listing not mentioned. No reply after 2 times asking, cancel my order saying “buyer not interested anymore”. And then the relist the price 10% higher.

Buyer's comment:

They didn’t reply me at all.

Buyer's comment:

Took the dealer 3 weeks to realize they could not get insurance to my address, but my address should have been known to them from the beginning. I know for a fact DHL ships here with insurance, but the dealer refused to use that option. That should not be my problem, ever. In addition, the dealer offered backdoor deals outside chrono24, which is always a reason to worry. Summary: deal got cancelled (without any courtesy note) after tying my money for about 4 weeks. I now have a credit card with a really, really high limit, what a hassle! Do NOT do business with this dealer unless you have sorted shipping options first! Totally unprofessional.

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My go to dealer.

Buyer's comment:

Dealer very quick to answer any questions I had and delivery was on time - i would buy from them again

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Buyer's comment:

This seller did something unusual. They called before shipping the item maybe because it was a high end watch that was going to cost me a lot of money and they wanted to go over all the details if the watch before completing the sale. I had even already paid for the watch (in the escrow account) so I was ready for it. But the seller pointed out a very small effacement of an engraved part of the bezel that had been caused by polishing and buffing. Since I was buying the watch strictly as an investment for a trust account, I had to decline the sale and ask for a refund. The seller was very accommodating and explained that this was the reason he calls before shipping. I appreciated that. Saved a lot of hassle in shipping a return and trying to get my money back in a timely manner.

Buyer's comment:

The listing was not accurate and the model was not available. This is not what I expected from a professional dealer and it happened first time in last many years of my experience.

Buyer's comment:

Excellent comms and perfect product. Very pleased.