Leader in secure luxury watch purchases and sales since 2003

Watch My Diamonds

Trusted Seller since 2016
This dealer owns a store in which you may view their watches.
Number of recommendations from other Chrono24 dealers: 1
Watches sold with Buyer Protection: 1007

4.8 out of 5 stars  |  Reviews: 498

Detailed explanation of ratings 

 4.8
Shipping
 4.8
Item description
 4.8
Communication
97% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by TAKASHI M. from on 20. May 2022


Rolex Submariner Date Red Dial Black PVD/DLC Stainless Steel Watch 116610LN

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

スムーズに対応してもらい感謝していますが、 GWもあり購入から商品受取までが少し時間がかかってしまいました。 連絡はこまめにいただきましてありがとうございました。

Dealer's comment:

We are glad that you love your watch! =)

Review by Cameron S. from on 17. May 2022


Rolex Submariner Date Black PVD/DLC Coated Stainless Steel Watch 116610LN

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great to work with and very communicative! Definitely recommend!

Dealer's comment:

It was our absolutely pleasure doing business with you! =)

Review by FK from on 04. May 2022


Rolex NEVER WORN Rolex Sea-Dweller Deepsea PVD/DLC Coated Stainless Steel Watch 116660

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great communication Easy to deal with

Dealer's comment:

Thank you! We hope to do business with you again, in the nearest future! =)

Review by Wesley E. from on 04. May 2022


Rolex Ladies 26mm Datejust White MOP Mother Of Pearl Dial with Diamond Accen Deployment buckle 69174

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Na aankoop heeft de horloge nog een service beurt gehad waardoor het een paar dagen langer duurde voor hij binnen kwam. Hij ziet er top uit en hebben er veel plezier van.

Dealer's comment:

Thank you so much for doing business with us! =)

Review by Ludmila R. from on 04. May 2022


Rolex Men's Rolex 36mm Datejust Two Tone Jubilee Blue Vignette Color Dial Bezel +Lugs + Sapphire

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I appreciated their speedy comms and the watch was fabulous, as shown in the pic. Thanks.

Dealer's comment:

It was our absolute pleasure doing business with you! =)

Review by Daniel H. from on 27. April 2022


Rolex 36mm Datejust Metallic Pink Diamond Dial 18k Yellow Gold & Stainless Steel Watch 16013

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great watch from a great dealer

Dealer's comment:

We appreciate your business! =)

Older than 30 days

Review by Johann D. from on 14. April 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you dear buyer for doing business with us! =)

Review by Giovanni D. from on 14. April 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Proffessional and very good comunication.....from A to Z during the deal... Very recomended

Dealer's comment:

Thank you so much for choosing our company! =)

Review by Paul F. from on 14. April 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The company is very easy to deal with in the two experiences I’ve had with them. The only area that I would recommend improvement is in the quality control of the products. I purchased two Rolex watches and unfortunately had to send back the first due to quality concerns. They were great and understanding in the process though. However, the second Rolex arrives with quality issues as well, a broken pin. They were quick to rectify the issue and overnighted me a set of replacement pins. Again, very nice people and easy to deal with, but the quality control is disappointing for the amount of money being spent.

Dealer's comment:

Thank you for taking time and leaving us a review. Your feedback helps us to improve service for everyone We're glad to hear that you love your second purchase, please enjoy it for many many years =) I’ll be sure to share your comments with our management to ensure we continue to improve on delivering exceptional service. We hope we’ll have the opportunity to do business with you again!

Review by Lorraine R. from on 07. April 2022


Rolex ...

Buyer recommends this dealer

Item description
Communication

Buyer's comment:

First, the watch is beautiful and as pictured. My low rating is on the service and delivery. The watch was promised during a certain delivery window. When the date came and went and watch still not arrived I reached out and was told another date. I waited all day for it to arrive as it needed a signature and still no watch. Then I was told another date, which did not happen and they blamed FedEx. Then they actually said they were not sure when FedEx could deliver. When I said it was unacceptable and they should do something to accommodate me for this delay, they said they would get back to me. They never did! Again watch is beautiful but customer service was terrible and the FedEx/Covid excuse is old. If FedEx doesn’t do the job, the dealer should not do business with them. No accountability at all!!! Seller did reach out to me to apologize for the delays and frustration. In an effort to make me happy, they did offer an extended warranty on the watch which is appreciated.

Dealer's comment:

Hello Dear Buyer, We are extremely sorry for the delay in delivery of your product. Тhere were several unexpected circumstances from us and FedEx directly that impeded the delivery of the watch on time. While such delays generally do not happen at our company, this time the number of packages delayed in the main FedEx hub in Memphis severely impacted almost 50% of our shipments that week. We understand that a lot of people are tired of the COVID related delays. Despite these challenging circumstances, we know that our customers still expect prompt delivery of their online purchases. But the good news is that the absolute vast majority of parcels across the USA are getting delivered, sometimes with delays. And with the situation now improving in many countries we see that the delivery times are also getting shorter and these issues happen rarely. We are glad that our company was able to make you a little bit happier and we hope that you will enjoy your watch for many many years! =)

Review by Jane F. from on 07. April 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Fantastic and very honest to deal with. Highly recommend. Very smooth transaction.

Dealer's comment:

Thank you for your review! It was our absolute pleasure doing business with you =)

Review by Nicholas P. from on 04. April 2022


Cartier ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Paul M. from on 29. March 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Good dealer happy with the process and quality of the watch

Review by Frank R. from on 29. March 2022


Omega ...

Shipping
Item description
Communication

Buyer's comment:

The watch took two weeks to ship.

Dealer's comment:

Hello Dear Buyer, We sincerely apologize that due to customs processing delays your order came late. We hope you love your watch and will enjoy it for many many years =)

Review by Emmanuel U. from on 27. March 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

-

Order canceled

Review by Daniele C. from on 24. March 2022


Hublot ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Joan S. from on 15. March 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Jorge G. from on 15. March 2022


Tudor ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Love the watch, would just suggest more timely communication from Watch My Diamonds. Received the watch as posted and shipped with the upmost care, but the lack of communication from them was unsettling given the amount of the purchase. Although the reply time was good when messaged, Watch My Diamonds didn't confirm the purchase or delivery date until nine days after the purchase when they sent tracking details. During that time I did receive a message from Chrono24 saying the seller has not sent the item yet, and they had asked them to message regarding the delay. Delivery time was 2-6 days according to the post although they did mention on a message prior to purchase that delivery time would be 7-10 days.

Dealer's comment:

Thank you so much for your feedback! =) We are happy to hear that you loved your purchase. We see in the conversation that our customer representatives did let you know that the delivery would take 7-10 business days and they did message you when the package was finally coming to your location. But we will definitely pass your feedback to the management, so they could schedule more frequent updates in regards to the shipping =)

Review by Henri from on 11. March 2022


Rolex ...

Buyer recommends this dealer

Item description
Communication

Buyer's comment:

-

Review by Silvia O. from on 10. March 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by James A. from on 05. March 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

My purchase made it to me before the estimated delivery date.

Review by Keith C. from on 04. March 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Juan E. from on 02. March 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I have returned the watch because of my expectations, but nothing to claim! Recomended seller!

Review by Joseph C. from on 25. February 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Different reference watch than advertised.

Dealer's comment:

We see that there was a mistake in the model number of the listing. Even though 16014 and 16030 feature exactly the same movement and the only difference is that 16014 originally had white gold bezel versus 16030 having stainless steel, we absolutely understand your concern. We would like to offer again our sincerest apologies for the inaccurate information displayed on the listing. We have updated the information now and will ensure this does not repeat itself. Our customers’ happiness is our top priority. Our offer to exchange the watch for the exact same one, with the correct model number still stands open. Your review is really valuable to our business and we are thankful that regardless of this small misunderstanding you still recommend us =)

Review by Reich und Tollardo GmbH E. from on 21. February 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Steve M. from on 14. February 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

Lieferung verzögert, wurde erst nach Wiederaufforderung über Chrono24 versendet. Uhr leicht überteuert, Uhrwerk benötigt eine Generalüberholung

Dealer's comment:

Hello Dear Buyer, We are sorry to hear that you've experienced delays during shipment. Your order has been shipped out within 4 business days after payment, successfully passing quality control inspection that makes sure the watch is without scratches and all the diamonds are securely tightened in. Our company's main goal to have happy customers. If by any reason the watch did not meet your expectations, please do not hesitate to reach out within your return period, as we provide free returns for the whole amount no questions asked! =)

Review by D from on 13. February 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great working with. I asked for a “slight” change After the purchase and was very accommodating.

Review by James A. from on 07. February 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Order canceled

Review by D from on 29. January 2022


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Gerry A. from on 28. January 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very good experience dealing with this dealer.

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