Over 110,000 users from around the world give us 4.8/5 stars

Luxury Souq Dubai

This dealer owns a store in which you may view their watches.
Watches sold with Buyer Protection: 178

4.6 out of 5 stars  |  Reviews: 160

Detailed explanation of ratings 

 4.8
Shipping
 4.5
Item description
 4.5
Communication
88% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by Amy L. from on 18. May 2022


Bulgari Bulgari Serpenti Seduttori 33 Mm

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for choosing Luxury Souq always! Enjoy your beautiful watch! Til' next time :)

Older than 30 days

Order canceled

Review by FS from on 14. April 2022


Breitling ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thank you! Ramadan Kareem!

Review by AK from on 13. April 2022


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

大変良い業者さんでした。色々とご相談にも乗っていただき助かりました。有難うございました。

Dealer's comment:

Thank you for trusting Luxury Souq! Its our pleasure to serve you!

Review by Sanijel B. from on 10. April 2022


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for trusting us always! Ramadan Kareem!

Review by Tanavut P. from on 28. March 2022


A. Lange & Söhne ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Fast delivery, fast response nice seller

Dealer's comment:

Thank you much for your wonderful review! Hoping for more business in the future! Enjoy your watch!

Order canceled

Review by NAGAO I. from on 16. March 2022


Girard Perregaux ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thank you for choosing Luxury Souq always!

Review by David C. from on 16. March 2022


Jaquet-Droz ...

Buyer recommends this dealer

Item description
Communication

Buyer's comment:

Good deal and almost everything was perfect and Thanks to Sara for her availability

Dealer's comment:

Thank you for trusting Luxury Souq! Your satisfactory is our main concern! To more deals with you in the future!

Order canceled

Review by 吉秀 永. from on 16. March 2022


Omega ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thank you for recommending Luxury Souq!

Order canceled

Review by Abdelrahman from on 14. March 2022


Girard Perregaux ...

Communication

Buyer's comment:

Before I pay I have asked about the availability of the watch due to the money I would lose in exchange from my currency to payment currency which’s USD the exchange rate was really high because the payment was from credit card, then the seller confirmed the watch is available, after I paid they said sorry the owner Sold the watch, that was very bad experience

Dealer's comment:

Dear Sir, we are deeply saddened with how things tuned out unexpectedly. However, please know that the watch was reserved to you for days even its beyond our company policy to reserve a watch without payment especially without chrono24 confirmation; until today it never shows "paid" on our end. Moreover, Girard Perregaux, these special models are being sold out easy and fast in the market. Its been days that we are communicating about the payment but even chrono24 taking time to confirmed your payment. Again, we are very sorry and we look forward to a successful working relationship in the future.

Review by RYU H. from on 14. March 2022


A. Lange & Söhne ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for choosing Luxury Souq! Cheers to more watch in the future!

Review by RYU H. from on 14. March 2022


A. Lange & Söhne ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for choosing Luxury Souq! Cheers to more watch in the future!

Review by Stefanos from on 13. March 2022


Hublot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

First Class !

Dealer's comment:

Your support makes all of our hard work worthwhile. Thank you so much for your business. We are so excited at the chance to see you again.

Order canceled

Review by SCOTT K. from on 10. March 2022


A. Lange & Söhne ...

Buyer recommends this dealer

Communication

Buyer's comment:

Great communication and effort to assist with the transaction.

Dealer's comment:

Thank you for trusting & giving us a chance to work with you. We hope to continue business with you in the future.

Review by Igor A. from on 15. February 2022


Patek Philippe ...

Buyer recommends this dealer

Item description
Communication

Buyer's comment:

Smooth communication. All perfect

Dealer's comment:

Thank you for your wonderful review! Til' next time!

Review by Cary C. from on 05. February 2022


Breguet ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

First time buying from Dubai and very happy with my experience. The watch came exactly as described with additional photos and clarifications photos upon request. The courier service they recommended was exceptional. Well done.

Dealer's comment:

Thank you for your spectacular review! You're satisfaction is our main concern! Cheers to more watch in the future :)

Review by G. H. Ng from on 09. January 2022


Harry Winston ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The lady in telephone/on-line sales, Ms Farrah was excellent.

Dealer's comment:

Thank you for trusting Luxury Souq! Cheers!

Review by Elias K. from on 02. January 2022


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

All good

Dealer's comment:

Thank you for trusting Luxury Souq! To more transaction in the future! Cheers!

Review by KAZUMICHI T. from on 29. December 2021


Chopard ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

対応は、早くとても良かった。親切でした。 しかし、商品は傷も多く新品や未使用品では無かった。 展示品か中古だと思います。ここは残念です。 基本的にはとても早く、親切で、良い店舗だと思いますので、また良い商品が何かあれば購入したいとは思います。

Dealer's comment:

Hi Sir, watch is 100% new and never worn. For the scratches, I will inform our shipping department about the scratches & apologies for any inconvenience. We hope we can do more transactions in the future so we can redeem ourselves to you.

Review by Gurpal S. from on 22. December 2021


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great seller, good guidance and quick delivery!

Dealer's comment:

Thank you so much for your wonderful review. Looking forward to more transaction with you in the future. Enjoy your watch!

Review by GASfx from on 18. December 2021


Graham ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Extremely pleased with my purchase and all interactions along the way. Would highly recommend.

Dealer's comment:

Thank you for trusting us! Looking forward for more purchase with you in the future! Enjoy your watch!

Review by Cliff H. from on 13. December 2021


Carl F. Bucherer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very polite and respectful service.

Dealer's comment:

Thank you for your very thoughtful review, Sir. Take care & enjoy your watch!

Review by Niv A. from on 12. December 2021


Jaeger-LeCoultre ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

Great price but as delivered to the UK have to allow for circa 20% import duties. Delivery was quick and watch well protected.

Dealer's comment:

Thank you for your purchase! Enjoy the watch!

Review by Eduard N. from on 30. November 2021


Louis Moinet ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for trusting us. Enjoy your watch!

Order canceled

Review by from on 27. November 2021


A. Lange & Söhne ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thank you.

Order canceled

Review by MATTEO M. from on 27. November 2021


Bulgari ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thank you.

Review by Edward P. from on 21. November 2021


Jaquet-Droz ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for shopping with Luxury Souq! Til' next time.. Enjoy your watch :)

Order canceled

Review by Nathan from on 15. November 2021


Panerai ...

Communication

Buyer's comment:

A very disappointing experience. We agreed a price for the advertised watch and I made payment. The dealer then said he didn’t have the watch in stock and would I accept a similar but different version. I declined and now I have spent a week trying to get my money back from Chrono24.

Dealer's comment:

First of all, we want to apologize for the experience you’ve had. It’s not our usual standard and I understand how frustrating this delay must be. However, the watch is in stock but it does not come with Arabic Numeral Dial as per advertised which is a technical issue. We look forward to providing a much better experience in the future.

Review by Ming Yin L. from on 13. November 2021


Bulgari ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for choosing Luxury Souq. Enjoy your watch!

Review by Marc W. from on 10. November 2021


Audemars Piguet ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very good experience. Seller was incredibly responsive and a pleasure to deal with. Very knowledgeable and experienced and honored his word with regard to everything he promised. Item came as and when expected and exactly as depicted in the pictures. I would gladly do business with him again without a moments hesitation

Dealer's comment:

Thank you so much for your incredible feedback. It was our fortune for getting you as our customer. We highly appreciate your loyalty and trust. It was a great pleasure serving you.

Order canceled

Review by Viviana D. from on 01. November 2021


Bulgari ...

Buyer recommends this dealer

Communication

Buyer's comment:

Pero el vendedor antes de promocionar algo debe verificar que las piezas funcionen bien para que no engañen al cliente

Dealer's comment:

We apologize for any inconvenience. It is certainly our intent to provide only the highest quality items to our customers. Before we ship any product, it undergoes double quality checks every function, and I regret that the item apparently slipped past our quality measures.

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