Over 360 employees facilitating the ideal shopping experience

Sorelle Ronco

Trusted Seller since 2012
This dealer owns a store in which you may view their watches.
Watches sold with Buyer Protection: 4524

4.7 out of 5 stars  |  Reviews: 3,502

Detailed explanation of ratings 

 4.8
Shipping
 4.9
Item description
 4.4
Communication
90% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Order canceled

Review by Luca L. from on 06. February 2020


Seiko ...

Buyer recommends this dealer

Communication

Buyer's comment:

Onesti e disponibili.

Dealer's comment:

::: ITA ::: Grazie, continui a seguirci nel nostro sito >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it ::: ENG ::: Thank you, follow us in our website >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it

Order canceled

Review by Anders B. from on 06. February 2020


Mühle Glashütte ...

Communication

Buyer's comment:

In spite of the "available immediately" text on chrono24, the delivery had not happened 1 month after the order. No reason was given, so I cancelled my order. Although the seller did not deliver the item, no explanation at all was given.

Dealer's comment:

Dear Customer, our commitment, as you can imagine, is to best serve our customers, respecting delivery times as much as possible. In the communication verifiable on Chrono 24 we had sent you the message with the delay in delivery. We are sure of your understanding and best regards. Commercial Staff

Review by John B. from on 06. February 2020


Hamilton ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

There was a slight delay in the delivery, however I was informed about that immediately after my order was made.

Dealer's comment:

::: ITA ::: Grazie, continui a seguirci nel nostro sito >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it ::: ENG ::: Thank you, follow us in our website >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it

Review by Nicolò M. from on 06. February 2020


Seiko ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

::: ITA ::: Grazie, continui a seguirci nel nostro sito >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it ::: ENG ::: Thank you, follow us in our website >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it

Review by Joachim C. from on 06. February 2020


Hamilton ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

::: ITA ::: Grazie, continui a seguirci nel nostro sito >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it ::: ENG ::: Thank you, follow us in our website >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it

Review by Holger K. from on 06. February 2020


Tudor ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Ware exakt wie beschrieben, sehr schneller Versand und perfekte Kommunikation, sehr gerne wieder!

Dealer's comment:

::: ITA ::: Grazie, continui a seguirci nel nostro sito >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it ::: ENG ::: Thank you, follow us in our website >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it

Review by Gennadiy T. from on 06. February 2020


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

A good seller! ..I would buy any watch with him again! )))

Dealer's comment:

::: ITA ::: Grazie, continui a seguirci nel nostro sito >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it ::: ENG ::: Thank you, follow us in our website >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it

Review by luca p. from on 06. February 2020


Longines ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

::: ITA ::: Grazie, continui a seguirci nel nostro sito >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it ::: ENG ::: Thank you, follow us in our website >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it

Order canceled

Review by Antonio from on 04. February 2020


Longines ...

Communication

Buyer's comment:

L’articolo risultava disponibile e con tempi di consegna di 4 gg da ordine, la scelta di acquistare da Sorelle Ronco è ricaduta soprattutto per questo motivo, fatto l’ordine e versato il denaro sul conto deposito mi viene detto che l’orologio non era disponibile e lo stavano aspettando dal concessionario ma non mi è stata data una data certa, si sono giustificati dicendo che vendono su più canali e non riescono a tenerli tutti aggiornati. Poca serietà.

Dealer's comment:

Gentile Cliente, il nostro impegno, come può immaginare, è quello di servire al meglio i nostri clienti, rispettando il più possibile i tempi di consegna. Purtroppo in alcuni casi avendo noi più opzioni di vendita oltre a Chrono 24, il nostro sito sorelleronco.it , il negozio fisico e altri canali ancora capita che la disponibilità non sia sufficiente a soddisfare tutte le richieste e subiamo dei ritardi sui rifornimenti degli ordini e non sempre riusciamo ad aggiornare le disponibilità in tempo reale delle migliaia di annunci che abbiamo. Le porgiamo i migliori saluti. Staff Commerciale

Review by Laurence A. from on 04. February 2020


Hamilton ...

Shipping
Item description
Communication

Buyer's comment:

Watch was advertised on the site as "available immediately". It took one full month of waiting before it arrived. Not very serions at all.

Dealer's comment:

Sorry for the delay. The watch was in stock at the time the order was placed, we received another order before yours. We quickly ordered the watch from the supplier, but it took a few days to get it. Important is that the clock has arrived all right. Staff SorelleSonco.it

Review by Russell S. from on 04. February 2020


Bulova ...

Shipping
Item description
Communication

Buyer's comment:

Watch came with a scratch, which I notified the seller of within 30 minutes of receiving the watch. My biggest issue is that this was more of a drop ship, seller did not have the watch in stock as listed so there was a ten day delay. This was not communicated to me, I only received notification that they didn’t have the watch in stock and then had to request a timeframe as this was not given to to me. If the site says in stock as it did, that is what I would expect.

Dealer's comment:

Dear Customer, we apologize for the delay. The Bulova watch you ordered is a BEST SELLER and in January we received many orders and BULOVA did not deliver the watch due to production delays. We learn from his review and will try to inform you with the most accurate watch arrival times next time. Sincerely

Review by Antonio S. from on 04. February 2020


Seiko ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Commerciante serio e comunicativo, il sito chrono24 TOP

Dealer's comment:

Grazie per il suo commento. Staff SorelleSonco.it

Review by Rolf L. from on 04. February 2020


Hamilton ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Super Kommunikation und sehr schnell. Produkt war perfekt

Dealer's comment:

Thanks for your comment. Staff SorelleSonco.it

Review by Davide D. from on 04. February 2020


Hamilton ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thanks for your comment. Staff SorelleSonco.it

Review by Andrea P. from on 04. February 2020


Hamilton ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

::: ITA ::: Grazie, continui a seguirci nel nostro sito >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it ::: ENG ::: Thank you, follow us in our website >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it

Review by francecso d. from on 04. February 2020


Hamilton ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

-

Dealer's comment:

::: ITA ::: Grazie, continui a seguirci nel nostro sito >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it ::: ENG ::: Thank you, follow us in our website >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it

Review by Roland I. from on 04. February 2020


Seiko ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

::: ITA ::: Grazie, continui a seguirci nel nostro sito >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it ::: ENG ::: Thank you, follow us in our website >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it

Review by Lassi S. from on 03. February 2020


Tudor ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

::: ITA ::: Grazie, continui a seguirci nel nostro sito >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it ::: ENG ::: Thank you, follow us in our website >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it

Review by Mat from on 03. February 2020


Victorinox Swiss Army ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Really good deal and after few days i have receiv my watch. Good dealer !

Dealer's comment:

::: ITA ::: Grazie, continui a seguirci nel nostro sito >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it ::: ENG ::: Thank you, follow us in our website >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it

Review by Armin E. from on 03. February 2020


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very fast delivery. Good dealer. Recommended.

Dealer's comment:

::: ITA ::: Grazie, continui a seguirci nel nostro sito >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it ::: ENG ::: Thank you, follow us in our website >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it

Review by Ushir P. from on 03. February 2020


Hamilton ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

::: ITA ::: Grazie, continui a seguirci nel nostro sito >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it ::: ENG ::: Thank you, follow us in our website >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it

Review by Paul from on 03. February 2020


Victorinox Swiss Army ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Uitstekende service, horloge kwam mooi op tijd, vriendelijke communicatie.

Dealer's comment:

::: ITA ::: Grazie, continui a seguirci nel nostro sito >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it ::: ENG ::: Thank you, follow us in our website >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it

Review by Tatu A. from on 03. February 2020


Oris ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

::: ITA ::: Grazie, continui a seguirci nel nostro sito >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it ::: ENG ::: Thank you, follow us in our website >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it

Review by Miguel Mota Marques from on 03. February 2020


Longines ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great communication. Great product. Consequently, happy customer. Highly recommended!

Dealer's comment:

::: ITA ::: Grazie, continui a seguirci nel nostro sito >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it ::: ENG ::: Thank you, follow us in our website >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it

Review by Davide D. from on 03. February 2020


Longines ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

::: ITA ::: Grazie, continui a seguirci nel nostro sito >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it ::: ENG ::: Thank you, follow us in our website >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it

Order canceled

Review by Herbert Arthur from on 01. February 2020


Seiko ...

Communication

Buyer's comment:

Very unprofessional dealer and had a negative experience. The problem is this: - Watch was never with the dealer (false advertising) they had to PRE-order - No waiting time has been provided and after more than 1 month of waiting the dealer cancelled the order on his side - If you place and add claim the watch is available, please inform your customers accordingly and don’t do false advertising Thank you for the waisted time.

Dealer's comment:

Dear Customer, our commitment, as you can imagine, is to best serve our customers, respecting delivery times as much as possible. Unfortunately in some cases having us more sales options in addition to Chrono 24, our site sorelleronco.it, the physical store and other channels it still happens that the availability is not sufficient to satisfy all requests and we suffer delays on the supplies of orders and we don't always manage to update the availability in real time of the thousands of ads we have. Sure of your understanding, we send you our best regards. Commercial Staff

Order canceled

Review by Vincenzo F. from on 01. February 2020


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

::: ITA ::: Grazie, continui a seguirci nel nostro sito >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it ::: ENG ::: Thank you, follow us in our website >>> Sorelle Ronco Luxury E-Boutique <<< sorelleronco.it

Order canceled

Review by DIRK D. from on 31. January 2020


Seiko ...

Communication

Buyer's comment:

Horlogo kon niet geleverd worden ergens anders besteld

Dealer's comment:

Dear Customer, our commitment, as you can imagine, is to best serve our customers, respecting delivery times as much as possible. Unfortunately in some cases having us more sales options in addition to Chrono 24, our site sorelleronco.it, the physical store and other channels it still happens that the availability is not sufficient to satisfy all requests and we suffer delays on the supplies of orders and we don't always manage to update the availability in real time of the thousands of ads we have. Sure of your understanding, we send you our best regards. Commercial Staff

Review by Gabor S. from on 31. January 2020


Hamilton ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The watch is exactly the same as shown on the pictures. There was a few days delay in postage, but excellent communication throughout the process.

Dealer's comment:

Thank you Mr. Sipos, we have done our best to restock your watch in the shortest possible time. In the future we recommend an advance request for availability. Regards. Customer Service Sorelle Ronco

Order canceled

Review by Marc from on 31. January 2020


Victorinox Swiss Army ...

Communication

Buyer's comment:

Good prices but inaccurate information. Watch was marked as “in stock” even though it was on back order from manufacturer. Communication was ok, they made it clear it wasn’t in stock after I placed the order, but didn’t have a date when it would be back in stock. Yet they kept the watch as “in stock” and delivery “2-6 days” on chrono24 even after I pointed it out the them. But they did allow me to cancel the order after two weeks.

Dealer's comment:

Dear Customer, We understand your point of view, our commitment, as you can imagine, is to better serve our customers, respecting delivery times as much as possible. Unfortunately it may happen that the watch is immediately available in the announcement but that it is not actually there, this can happen because we have different sales channels in addition to Chrono 24 such as our website sorelleronco.it other sales sites and the physical store. While the customer orders the product on C24 another buys it from our site and depends on the availability we have at that moment we do not always manage to satisfy all orders and we have to wait for suppliers to refuel. And we don't always manage to update the availability in real time of the thousands of ads we have. We assure you that we always do our best, also because it is also our convenience to deliver the watch. We remind you, however, that as per Chrono24 regulation, if the timing does not reflect the needs of the customers, you can cancel the order at any time, with a quick refund by Chrono24 itself. Sure of your understanding and hoping to be able to serve you better in a future purchase, we wish you a good day. For any clarification, we are at your disposal. Best regards

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