111,000 purchases with an "excellent" rating worldwide

Juwelier Fine ART Düsseldorf

Trusted Seller since 2011
Watches sold with Buyer Protection: 385

4.7 out of 5 stars  |  Reviews: 216

Detailed explanation of ratings 

 4.7
Shipping
 4.7
Item description
 4.5
Communication
93% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by Maximilian S. from on 30. April 2022


Cartier Santos Ronde Octagon Edelstahl 18K Gelbgold 28 mm 1990

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Dr. Anson W. from on 30. April 2022


Patek Philippe Ellipse Ref. 3566 750/18K Weißgold Handaufzug Saphirglas 28 mm

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The item was stolen during transit. Refund was processed.

Older than 30 days

Review by oliver dr. m. from on 27. April 2022


Omega ...

Buyer recommends this dealer

Item description
Communication

Buyer's comment:

korrekte und freundliche abwicklung

Review by David B. from on 25. April 2022


Zenith ...

Buyer recommends this dealer

Shipping
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Communication

Buyer's comment:

-

Review by JOY C. from on 25. April 2022


Cartier ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

-

Review by Daniele M. from on 17. April 2022


Longines ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Sehr zu empfehlen! Vielen Dank!

Review by Ahmad S. from on 15. April 2022


Carl F. Bucherer ...

Buyer recommends this dealer

Shipping
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Communication

Buyer's comment:

-

Review by Christianus v. from on 19. February 2022


Cartier ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

Item as described. Very fast shipping. Recommanded dealer!

Review by Chris S. from on 07. February 2022


Chopard ...

Buyer recommends this dealer

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Communication

Buyer's comment:

-

Review by Paul M. from on 03. February 2022


Ebel ...

Buyer recommends this dealer

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Buyer's comment:

Very satisfied, purchase met my expectations

Order canceled

Review by antonio n. from on 02. February 2022


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

tutto ottimo

Review by Driss D. from on 15. January 2022


Cartier ...

Buyer recommends this dealer

Shipping
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Communication

Buyer's comment:

Fast and serious

Review by Marco Z. from on 13. December 2021


Panerai ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Watch arrived very fast and is in mint condition. Couldn’t find any scratches or signs of wear. Communication with dealer was very friendly, precise, professional and prompt. Will definitely buy from them again. Many thanks for that perfect deal….

Review by Frank K. from on 12. December 2021


Breitling ...

Buyer recommends this dealer

Shipping
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Communication

Buyer's comment:

Immer wieder gerne

Review by Ramona P. from on 05. December 2021


Breitling ...

Buyer recommends this dealer

Shipping
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Communication

Buyer's comment:

-

Review by Karin H. from on 15. November 2021


Ebel ...

Buyer recommends this dealer

Shipping
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Communication

Buyer's comment:

Immer wieder gerne, sehr zuverlässig

Order canceled

Review by Kay K. from on 04. November 2021


Officine Panerai ...

Buyer recommends this dealer

Communication

Buyer's comment:

Verständnisvoll und sehr freundlich

Review by Hannsjörg R. from on 04. November 2021


Jaeger-LeCoultre ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Nico C. from on 01. November 2021


Cartier ...

Buyer recommends this dealer

Shipping
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Communication

Buyer's comment:

-

Review by Jody H. from on 27. October 2021


Ebel ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Excellent communication and very beautiful presentation when watch was received. Thank you!

Review by Peter N. from on 21. October 2021


Breitling ...

Shipping
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Buyer's comment:

Ich finde es nicht in Ordnung wenn mit Photoshop etc. nachgeholfen wird oder die Bilder nicht authentisch sind. Das Zifferblatt sah völlig anders aus als es dargestellt wurde. Das Glas hatte an drei Stellen die Antireflexbeschichtung wegradiert. Weil jemand versucht hatte die Lünette zu polieren, anders kann ich mir nicht den Radius der Beschädigung erklären. Beim Aufziehen der Uhr klackt es und die Gangwerte sind nicht OK. Ein Fehler von 1,1 zeigt, dass die Uhr nicht in sehr gutem Zustand ist oder muss die deutsche Sprache noch mal neu erfunden werden. Hier wird auf Verkauf abgestellt und nicht auf ehrliche Information.

Dealer's comment:

Hallo und Danke für Ihr konstruktives Feedback. Um eine kurze Stellungnahme möchte ich mich hier gerne bemühen. Das durch die Fotographie Reflexe auf dem Glas oder Details auf dem Zifferblatt nicht erkennbar sind, ist durchaus möglich. Das bedeutet allerdings nicht das wir bewusst versuchen den Zustand der Uhr optisch zu optimieren um unsere Kunden zu täuschen. Das ist definitiv nicht der Fall. Das die Uhr technisch und äußerlich nicht dem Zustand entsprochen hat, der auf der Beschreibung angegeben ist, stimmt. Dafür möchte ich mich an dieser Stelle entschuldigen da dies definitiv unser Fehler ist. Wir werden versuchen das in Zukunft möglichst auszuschließen. Vielen Dank nochmal für Ihre Rückmeldung Grüße Gawron jr

Review by Eric v. from on 11. October 2021


Baume & Mercier ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

-

Review by Markus A. from on 08. October 2021


Sinn ...

Buyer recommends this dealer

Shipping
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Communication

Buyer's comment:

Alles bestens gelaufen !!!

Review by Masamichi K. from on 09. September 2021


Corum ...

Buyer recommends this dealer

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Communication

Buyer's comment:

 Thank you for selling the Corum watch to me.

Review by Paraic O. from on 05. September 2021


Omega ...

Buyer recommends this dealer

Shipping
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Communication

Buyer's comment:

Great service really quick delivery

Review by MK (Japan) from on 27. August 2021


Rolex ...

Buyer recommends this dealer

Shipping
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Communication

Buyer's comment:

-

Review by Rumi P. from on 18. August 2021


TAG Heuer ...

Buyer recommends this dealer

Shipping
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Communication

Buyer's comment:

-

Review by Kjell Gunnar O. from on 10. August 2021


Eterna ...

Buyer recommends this dealer

Shipping
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Communication

Buyer's comment:

A gorgeous watch - love it !

Review by Franz M. from on 29. July 2021


Alain Silberstein ...

Buyer recommends this dealer

Shipping
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Buyer's comment:

-

Review by K.H from on 25. July 2021


Audemars Piguet ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Professionelle Kommunikation und sehr liebevolle Verpackung!

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