With Chrono24 Buyer Protection, your purchase is in good hands

SwissWatchExpo

Trusted Seller since 2011
This dealer owns a store in which you may view their watches.
Number of recommendations from other Chrono24 dealers: 1
Watches sold with Buyer Protection: 1988

4.8 out of 5 stars  |  Reviews: 1,160

Detailed explanation of ratings 

 4.9
Shipping
 4.8
Item description
 4.8
Communication
96% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by Jacob T. from on 17. May 2022


TAG Heuer Monaco Chronograph Blue Dial Steel Mens Watch CAW211P Box Card

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Excellent communication, quick shipping, and great packaging. Highly recommended.

Review by Sam D. from on 17. May 2022


Omega Seamaster Planet Ocean Orange Bezel Watch 232.30.42.21.01.002 Box Card

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

The watch showed up in perfect condition with all paperwork and packaging. They even threw in a cool travel case. Very pleased and satisfied, will definitely be looking to them for future purchases.

Review by Ruchit P. from on 16. May 2022


Rolex Yachtmaster Midsize 18K Yellow Gold Unisex Watch 68628 Box Papers

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great communication and fast shipping. Thank you looking forward to future business together

Review by allon b. from on 16. May 2022


Omega Speedmaster Racing Red Dial Mens Watch 326.30.40.50.11.001 Box Card

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Item was exactly as advertised and fast shipping

Review by Daniel C. from on 15. May 2022


Zenith Chronomaster Sport 41mm Steel Mens Watch 03.3100.3600 Unworn

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Eric M. from on 14. May 2022


Rolex Oyster Perpetual Midsize 31 Blue Dial Ladies Watch 177200 Box Card

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

the website announce a 1 to 2 days delay before having an answer to a question. But this dealer is behind its computer ! my answers came after 5 mn ! Precise, nice and so professional. A pleasure to have buy this wonderful Rolex with this dealer.

Review by Chuck B. from on 14. May 2022


Omega Seamaster Aqua Terra Blue Dial Watch 220.10.41.21.03.001 Unworn

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great transaction, beautiful watch. Would buy from them again in a heart beat.

Review by Daniel T. from on 13. May 2022


Patek Philippe Ellipse 18k Yellow Gold Vintage Mens Watch 3567

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by James C. from on 13. May 2022


Rolex Datejust Midsize 31 White Dial Steel Ladies Watch 278240 Unworn

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Outstanding dealer, a great experience.

Review by Stefan P. from on 12. May 2022


Omega Seamaster Bond 36 Midsize Blue Dial Steel Mens Watch 2561.80.00

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by David N. from on 12. May 2022


Omega Speedmaster MoonPhase Broad Arrow Mens Watch 3575.30.00

Shipping
Item description
Communication

Buyer's comment:

This “company” claimed it had previous Omega-trained servicemen on staff who evaluate their watches before sale to ensure proper working order and extend their company warranty. I received the watch and noticed fingerprints on the hour markers and inside the glass. Obviously this wasn’t done by Omega so I brought it to a trusted Omega store abs had them run tests on the mechanics. (They had a serviceman available for limited time). Learned the watch loses 10 seconds per hour and needed service. I sent it off to omega and learned the dial needed to be replaced due to water damage. Brought it to the company’s attention reasonably asking them to make this right. Received the typical response how great their company is reviewing their products prior to shipment and photos matched the description. Moreover, they informed me sending it to Omega would breach their personal warranty (as if their company could be trusted to perform the repairs). They refused to pay a dime for the repairs or take any responsibility for the fact the watch was not as described at time of sale. If the watch wasn’t rare due to 5 year production period, I’d return the watch immediately and tell this company where they can put the watch. Do NOT do business with this company. You have been warned.

Dealer's comment:

The pictures in the listing are all of the actual watch we shipped to you, and all imperfections are enlarged by the professional camera. Every imperfection can be seen when you mouse over the photos to zoom in. Your watch was fully serviced, pressure-tested to make sure it is watertight, and timed to precision right before we shipped it to you. We are absolutely confident that everything was as it should be. Everyone knows that when you send watch to the factory service centers, there is no such thing as an estimate showing "no service needed." We are absolutely sure it was running within the factory standards for this watch. The SwissWatchExpo warranty that covers your watch in case of mechanical issues does not cover any kind of service or repair by a third party, even Omega themselves. That is why we would not be able to participate in the Omega fees for service. This is partly because the watch manufacturers always recommend a full service, even if the watch doesn't necessarily need one. This is how they operate their service centers at a profit. If you are ever having any kind of issue with your timepiece, you can always send it back to SwissWatchExpo, and our Omega-trained master watchmakers can resolve any issue quickly and get your watch back to you.

Review by Menhel T. from on 11. May 2022


Rolex Oyster Perpetual 41mm Yellow Dial Steel Mens Watch 124300 Box Card

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Received on time without any issue and reflect exactly what I purchased..

Review by Chris C. from on 09. May 2022


Breitling Bentley GMT B05 Unitime Black Dial Mens Watch AB0521 Box Card

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Fast shipping, great customer service, and fantastic watch!

Review by Warren D. from on 08. May 2022


Rolex President Day-Date Platinum Glacier Blue Roman Mens Watch 118206

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

Everything went very smoothly and the dealer made everything happen as they said it would. Grateful to have had a good experience with them.

Order canceled

Review by Adedapo F. from on 08. May 2022


Rolex Datejust 36 Steel Yellow Gold Tapestry Dial Vintage Watch 16013 Box Papers

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Brett C. from on 08. May 2022


Panerai Luminor Marina 1950 3 Days Titanium 44mm Watch PAM00351 Box Papers

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Excellent dealer. Product as described . No surprises. Quick Shipping 10/10

Review by Adedapo F. from on 07. May 2022


Rolex Datejust 36 Steel White Gold Silver Dial Mens Watch 16234 Box Papers

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Markus T. from on 04. May 2022


Omega Speedmaster Mark II Chronograph Watch 327.10.43.50.06.001 Box Card

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

A great experience and can not wait to make my next purchase!

Review by Philip Max L. from on 04. May 2022


Patek Philippe Aquanaut Midsize Black Dial Steel Watch Watch 5064 Papers

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Highly recommended this dealer to everyone. Fast, efficient, professional and sweet. Also, the quality of my watch is just fit it’s description, it’s mint. Will buy again from this dealer.

Review by DAVID C. from on 03. May 2022


Cartier Santos De Cartier Medium Steel Mens Watch WSSA0010 Box Papers

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great seller, very smooth transaction. Watch exactly as described. Highly recommend.

Review by Elizabeth T. from on 02. May 2022


Rolex Datejust Steel Yellow Gold Champagne Diamond Dial Watch 16233 Box Papers

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Quick, reliable service. Beautiful piece just as advertised.

Review by Alex G. from on 02. May 2022


Rolex Datejust 36 Steel EveRose Gold Grey Dial Mens Watch 116231

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

Everything was great. But he send the watch without having to ask for a signature. So the package was outside, in miami. Not smart.

Review by Anthony P. from on 30. April 2022


Omega Seamaster 41 300M Black Dial Steel Mens Watch 2254.50.00 Box Card

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Whole transaction was flawless, comms through out. Piece was in way better condition than anticipated. Highly recommend.

Review by Zachary R. from on 30. April 2022


Omega Speedmaster Day Date Blue Dial Steel Mens Watch 3521.80.00 Box Card

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Nice watch. Well packaged.

Review by Craig W. from on 29. April 2022


TAG Heuer Carrera Calibre Heuer 01 Skeleton Mens Watch CAR2A8A Box Card

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

-

Order canceled

Review by from on 25. April 2022


Omega Speedmaster Date Panda Dial Steel Watch 323.30.40.40.04.001 Box Card

Communication

Buyer's comment:

I reserved the watch and during the payment process they well it to anyone else

Dealer's comment:

Here at SwissWatchExpo, we want to help, and we want to make purchasing from us as easy and efficient as possible. Our watches are sold on a first come, first served basis. We can't reserve watches, and by Chrono24 rules, the order is not finalized until payment is made. When you click to BUY the watch, Chrono24 does not consider the order completed, and in fact, many of those orders are never consummated; they just drop off the Chrono24 system without consequence. When you click to purchase a timepiece on Chrono24, from SwissWatchExpo or any other seller, it is a best practice to make payment as soon as possible.

Review by Martin d. from on 25. April 2022


Vacheron Constantin Overseas Steel Chronograph Mens Watch 49150

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Fast & smooth transaction with a reactive seller.

Order canceled

Review by Ismail S. from on 25. April 2022


Rolex Submariner Black Dial Steel Mens Watch 16610 Box Service Card

Communication

Buyer's comment:

The communication was good at the start on the phone, but i did not get any information about that the watch can be sold to someone else while i am paying for it. It takes about 30min for the payment to go trough the secure system in Chrono24. And i didnt get the cancelation before 4,5 hours after my purchase. I even got the purchase confirmation (bill/receipt) and was super excitet about my purchase, until i got the cancellation later on. As i can understand that they want to sell it to first customer who pays for the item, it should be an hour ot two reservation time after you get the confirmation when pressing buy, to be able to get the payment trough the system. Personaly i think this is unprofessional behaviour and i will consider another seller if i can choose between two sellers in the future.

Dealer's comment:

Here at SwissWatchExpo, we want to help, and we want to make purchasing from us a easy and efficient as possible. Our watches are sold on a first come, first served basis. We don't reserve watches, and by Chrono24 rules, the order is not finalized until payment is made. When you click to BUY the watch, Chrono24 does not consider the order completed, and in fact, many of those orders are never consummated; they just drop off the Chrono24 system without consequence. When you click to purchase a timepiece on Chrono24, from SwissWatchExpo or any other seller, it is a best practice to make payment as soon as possible.

Review by hit from on 25. April 2022


Vacheron Constantin Overseas Steel Rose Gold Grey Dial Mens Watch 49150

Shipping
Item description
Communication

Buyer's comment:

風防がひっくり返されて傷が隠されていたなどすこし悪意を感じた。

Dealer's comment:

Thanks for your order, and we know you will enjoy this amazing Overseas for many, many years. Like all SwissWatchExpo watches, this watch was fully authenticated, tested, and timed by our Swiss-trained master watchmaker, right before we listed it for sale. The condition was exactly as described, and everything was to factory specifications. It was checked again, right before we shipped it out, by two different quality control technicians, just to make sure that everything was exactly as it should be. If there is ever a situation where your SwissWatchExpo purchase doesn't live up to your expectations, we do offer a generous return policy, just in case. You got an amazing watch at a phenomenal price, and we know you will love it.

Review by Dave W. from on 24. April 2022


Omega Seamaster Ploprof 1200m Steel Mens Watch 224.32.55.21.04.001 Unworn

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great communication fast derlivery

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