Tarrytown Jewelers

Buyer's comment:

Before buying from Tarrytown Jewelers please consider this review. It will be factual and fair-minded. 5 stars for “shipping/packaging”: It was well packaged and doubled boxed. I would highly suggest being home when the watch is expected to be delivered. This packages requires a signature but my camera recorded the delivery guy simply leaving it at my doorstop without ringing the doorbell or knocking to see if someone was home to sign. This is not a reflection of the seller but it is worth noting if you are going to buy any item of high price ensure you are home. 2 stars for “accuracy of description of the item”: There were two major concerns here that I did address with the seller. The first is that one of the primary pictures showed the watch with box and papers. When the watch arrived all the papers were not included and the seller explained that it was a mistake including some of the papers as the original owner later asked for them back due to them containing sensitive data. I did find it odd that the original owner sold a watch and papers, Tarrytown then had time to professionally take pictures with all papers, then later the owner asked for them back and Tarrytown forgot that they listed a primary imagine containing items that they had to return. Regardless of how it all happened, a tremendous buying point for me was the advertisement that the watch came with how it was advertised. My “price offer” of the watch also was with this in consideration. So in this aspect, I paid a specific price for something that was not as advertised regardless of the reasons why. The part that gets worse is the condition of the watch being listed as “very good”. According to Chrono24, “very good” means “worn with little to no signs of wear”. When I read that description, it means to me all aspects of the watch, not some of it or parts of it, but all of it. To be as fair as possible, the viewable part of the watch is in very good condition and all parts of the watch function as they should. The problem is noted when I took off the bracelet for inspection of the serial numbers. The serial numbers are so scratched up and deteriorated from the end link scratching it, it is almost unreadable. Yes, using proper lighting and angling techniques you can make it out but it is almost eligible. This was not disclosed by the seller and once again, I submitted a “price offer” based upon how I thought the watch was and not knowing this information. Regardless of this sometimes happening to this model watch or not, it was not disclosed to me prior to purchase. 5 stars for “communication”: The seller responded in an appropriate time, normally in a day or two. Tarrytown did not offer any mediation or price adjustments to the issues I address. I feel my concerns were honest and legitimate and something most people would question. If you buy from Tarrytown please ensure you ask questions and seek clarification on any concerns you have prior to purchase. Chris

Buyer's comment:

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Buyer's comment:

It was a pleasure doing business with Josh. He was very thorough and attentive, with all my questions and requests. I purchased a beautiful Cartier Tank Francaise, which was delivered within two days. Lightin Fast. I highly recommend Tarrytown Jewelers, to all future customers. Thanks Josh, Marcus

Buyer's comment:

Excellent communication, incredibly fast shipping and great packaging. Not to mention a fantastic watch. Can't recommend enough.

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Outstanding dealer, very honest and trustworthy

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Absolutely perfect! Thank you for everything

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Easy transaction....everything was as expected.

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Very understanding and communicative and great inventory. Returned item but had no issues with return.

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very quick in responding in all communications, shipping and packaging was excellent, the watch is in pristine condition as described. a very professional interaction, would strongly recommend.

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Nice. Really fast.

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Ver helpful and responsive to my inquiry. We managed to have a happy ending. Thanks

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Dealer is very helpful and responsive. Highly recommended Dealer.

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Very good watch - as advertised.

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This order went quite wonderfully. Everything was as described, especially the fast and extraordinarily customized delivery deserves a big thank you.

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I ended up not purchasing the watch, but that was no fault of Tarrytown Jewelers. Rikki was professional and extremely helpful regarding the Patek I was interested in. It all came down to price, and I was hoping on getting it at a lesser cost.

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They replied quickly to accept the deal but I didn't end up proceeding with the purchase, not their fault.

Buyer's comment:

Josh from Tarrytown Jewelers was a pleasure to work worth, honest, trustworthy and excellent service. I will be doing more business with them in the future. I highly recommend.