Over 360 employees facilitating the ideal shopping experience

Pacific Bay Watch Corporation

Trusted Seller since 2010
Watches sold with Buyer Protection: 228

4.8 out of 5 stars  |  Reviews: 143

Detailed explanation of ratings 

 4.8
Shipping
 4.8
Item description
 4.8
Communication
95% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by Steve S. from on 27. April 2022


Chopard Mille Miglia Zagato 168550-6001

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by David H. from on 25. April 2022


Roger Dubuis Easy Diver SE40

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great experience

Dealer's comment:

thank you, enjoy it

Older than 30 days

Review by Shekhar P. from on 24. March 2022


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great communicator and fast delivery.

Review by anastassija m. from on 14. February 2022


Chopard ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

great thank you

Dealer's comment:

thank you

Review by Matteo from on 12. February 2022


Baume & Mercier ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

thank you, enjoy your new watch!

Review by Manuela B. from on 27. January 2022


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

thank you and enjoy your new watch.

Order canceled

Review by Kandavel S. from on 17. January 2022


Rolex ...

Communication

Buyer's comment:

Listed as new with box and papers. When sent an offer they said box is missing and then they said watch was sold.

Dealer's comment:

there was a mistake in the listing, we simply asked you not to pay to correct it.

Review by Min L. from on 05. January 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great.

Dealer's comment:

thank you and enjoy it

Review by Mickey H. from on 28. December 2021


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Produced exactly what I wanted

Dealer's comment:

Thank you, enjoy it, Happy New Year

Review by Jennifer H. from on 16. December 2021


Glashütte Original ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

thank you and enjoy.

Review by Golam S. from on 09. December 2021


Patek Philippe ...

Buyer recommends this dealer

Item description
Communication

Buyer's comment:

-

Dealer's comment:

thank you

Review by Gino M. from on 28. November 2021


Bulgari ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Satisfied with service of the seller.

Dealer's comment:

thank you and enjoy

Order canceled

Review by Sam W. from on 26. November 2021


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

thank you enjoy your new watch

Review by Jessie B. from on 04. November 2021


Baume & Mercier ...

Shipping
Item description
Communication

Buyer's comment:

Still waiting…On 26 September, I sent payment for the watch and it was finally delivered on 7 Oct. It wasn’t working when I initially unpackaged it so I followed the directions to wind it. It started functioning but I could hear a lot of noise and feel the movement of the automatic mechanism in my wrist. I expected smoother/quieter operation from such an expensive timepiece. I removed two links from the band (using a professional kit I’ve used on several other timepieces I own) so it would fit my wrist and placed the watch on my desk. The next morning the watch stopped working at 7:30 am. I tried winding it again but that didn’t help. I contacted the seller and she agreed to allow a return and replacement for the defective watch. I repackaged the watch and sent it back on 8 Oct and it arrived back at the supplier on 11 Oct. On 19 Oct I asked the status of my replacement and was told it should be on the way but was not given a tracking number. On 21 Oct I asked again the status and was directed to call Irina. After talking with Irina, she said they could no longer replace the watch because a small screw behind the crown was broken indicating a “hard impact.” I wore the watch for one hour and didn’t hit it on anything. It didn’t function after sitting on my desk overnight. Irina told me over the phone that the original watch I received would be repaired instead of replaced. It is now 2 Nov and the Chrono24 deadline for providing a review is required; however, I still don’t have the watch I paid for and there has been no response or status updates other than “I will find out.” Given the length of time and the lack of communication, I would not recommend buying a watch this way. While considerably less than a retail purchase, it’s still a lot of money and not worth the hassle. Ultimately a refund is the best possible outcome for this situation but I doubt that will happen. Finally received a tracking number that a shipping label was created this afternoon, 2 Nov. Not sure when it will get here.

Dealer's comment:

the watch is been fixed underwarranty and is already on the way to you as promissed.

Review by William P. from on 23. October 2021


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The only comment is that an item was left out of the shipment. The dealer figured it out and got it to me quickly

Dealer's comment:

thank you for your purchase, enjoy it.

Review by yuji m. from on 06. October 2021


Panerai ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Good!!

Review by Allen T. from on 01. October 2021


Breguet ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

enjoy it thank you

Review by Keishi M. from on 01. September 2021


Breguet ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Thank you for your support. I am satisfied with the product. Thank you very much.

Dealer's comment:

thank you and enjoy your beautiful watch.

Review by Vincent G. from on 06. August 2021


Audemars Piguet ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very prompt and responsible seller. This is my 2nd purchase from them. Will definitely come back!!

Dealer's comment:

Thank you and enjoy your new watch! Irina

Review by Darren S. from on 05. August 2021


Breitling ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

Pacific Bay was fast and efficient and delivered as promised. Great service and quick follow up.

Dealer's comment:

thank you, enjoy your new watch, Irina

Review by Malek M. from on 20. July 2021


Ulysse Nardin ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Watch is good and mint condition. Seller is responsive, however the box is in a terrible state. Besides that all good

Dealer's comment:

Enjoy your new watch

Review by David W. from on 12. July 2021


Audemars Piguet ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

All good. Would buy again

Dealer's comment:

thank you

Review by Robert M. from on 24. June 2021


Patek Philippe ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Would happily buy another watch from this dealer.

Dealer's comment:

thank you

Review by Ryan G. from on 22. June 2021


Cartier ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The dealer delivered the watch…but the box for the watch was damaged and I am not sure the watch was really new as the watch band was folded

Dealer's comment:

The watch is a new guarantee, sorry about the box, we usually bubble wrap it and double box it.

Order canceled

Review by J. C. from on 18. June 2021


F.P.Journe ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

thank you

Review by Vince from on 05. June 2021


Bulgari ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Prompt and responsive seller

Dealer's comment:

enjoy it.

Review by Bernardo S. from on 17. May 2021


Chopard ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Top service, watch in great condition and super quick delivery. Many thanks

Dealer's comment:

Thank you and enjoy your new watch.

Order canceled

Review by Tommaso R. from on 11. May 2021


Piaget ...

Buyer recommends this dealer

Communication

Buyer's comment:

La cortesia del sito e la disponibilità del commerciante sono ottime.

Dealer's comment:

thank you

Review by 溪 鄧. from on 10. May 2021


Glashütte Original ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

quite good

Order canceled

Review by Karl w B. from on 29. April 2021


Breguet ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thank you

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