Over 400,000 watches covered by Chrono24 Buyer Protection

Schmuck- und Uhrenkontor Alexander Augenstein

Trusted Seller since 2010
Number of recommendations from other Chrono24 dealers: 4
Watches sold with Buyer Protection: 694

4.9 out of 5 stars  |  Reviews: 504

Detailed explanation of ratings 

 4.9
Shipping
 4.9
Item description
 4.9
Communication
99% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by Pascal W. from on 29. May 2018


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Marc A. from on 14. May 2018


Sinn ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Sehr schnelle Lieferung.

Review by John F. from on 24. April 2018


Sinn ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great price, prompt shipping and excellent communication.

Review by Christina V. from on 19. April 2018


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by denis h. from on 18. April 2018


Sinn ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Christian S. from on 16. April 2018


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Christof L. from on 10. April 2018


Sinn ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Alles bestens gelaufen

Review by Henrik-Christian N. from on 09. April 2018


Sinn ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Gute Kommunikation und engagierter Kundenservice.

Review by Tom S. from on 03. April 2018


Sinn ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Hat alles super geklappt. Lieferung über Kurier - somit sicher. Vielen Dank.

Review by David C. from on 08. March 2018


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great dealer to deal with! Excellent communications, prompt responses to email and questions. Fast shipping and very well packaged. Everything went smooth and perfectly in every aspect of the transaction highly recommended seller.

Review by Udo G. from on 08. March 2018


Sinn ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Eine super Uhr zu einem super Preis und dazu perfekter Ablauf bei Bestellung bis zum Versand. Ich bin überglücklich und sehr zufrieden. Herrn Augenstein nochmals vielen Dank für den super Service. Gerne wieder.

Review by Andreas B. from on 28. February 2018


Uhren Katalog Schick 2018 ...

Shipping
Item description
Communication

Buyer's comment:

Sehr einfache Verpackung (Papiertüte) für einen zwanzig Euro Katalog. Prima.

Dealer's comment:

Der Käufer hat den Katalog gut versichert und für Ihn ohne Versandkosten gut gepolstert in einem Safety-Bag bekommen. Der Versand erfolgte per DHL. Eine Beschädigung lag nicht vor. Die Bezeichnung "Papiertüte" ist falsch und somit gelogen.

Review by Sebastian S. from on 27. February 2018


Sinn ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Douglas W. from on 23. February 2018


Sinn ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The watch arrived, as envisioned and relatively quickly (considering the international shipping). That's about all you can ask for.

Review by Jörk J. from on 20. February 2018


Mühle Glashütte ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Alles zur vollsten Zufriedenheit. Tadellose Abwicklung, Produkt wie inseriert. Kommunikation mit Händler hat es keine gegeben - war nicht notwendig. Leider bin ich gezwungen das Feld zu bewerten. Da es keine Kommunikation gab (was vollkommen in Ordnung ist, hat alles so geklappt) hier eine mittlere Bewertung.

Review by Travis A. from on 15. February 2018


Sinn ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The seller was great to deal with. Everything was as described. I would gladly buy from again. The only issue was the slow shipping but that was entirely the fault of the carrier and not the seller.

Review by F. A. from on 15. February 2018


Sinn ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Daniel B. from on 15. February 2018


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Super Händler. Beim ersten Versuch war die Uhr nicht vorrätig. Wenige Tage später informierte mich der Händler, dass die Uhr nun vorrätig wäre und ob ich sie haben wolle. Danach dauerte es ein paar Tage bis die Uhr bei mir zu Hause ankam. Absolut zuverlässig, schnell und günstig.

Review by Jürgen K. from on 04. February 2018


Sinn ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Unkomplizierte Abwicklung, schnelle Lieferung, angemessene Verpackung, Ware hat vollständig der Beschreibung entsprochen.

Review by Oliver G. from on 18. January 2018


Sinn ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Alles super gelaufen! Vielen Dank!

Review by bogdan h. from on 08. January 2018


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Michael R. from on 02. January 2018


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Kann ich nur weiterempfehlen!!

Review by Philipp W. from on 02. January 2018


Tutima ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Gerne wieder.

Review by Lars Oscar F. from on 02. January 2018


Sinn ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Excellent seller and service. Highly recommended.

Review by Roland K. from on 01. January 2018


Uhren Katalog Schick 2018 ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Tomáš T. from on 18. December 2017


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Rychlá reakce. Vše bylo tak, jak bylo nabízeno.

Review by Hartmut F. from on 16. December 2017


Mühle Glashütte ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Ware einwandfrei und incl. aller Papiere sehr gut verpackt , Preis incl. Versandkosten insgesamt sehr günstig. Ich hätte mir gewünscht, dass vor Aufgabe der Sendung der voraussichtliche Liefertermin mit mir abgestimmt worden wäre. So kam es leider zu 2 vergeblichen Zustellversuchen und dadurch ausgelöste Kommunikation mit div. Logistikern, die dann wiederum Terminabsprachen nicht wirklich eingehalten haben. Dieses "Problem" geht aber nicht auf das Ticket des Händlers, sondern ist einfach den Dienstleistern und deren Serviceverständnis geschuldet. Am Ende ist alles gut und ich freue mich über eine schöne neue Alltagsuhr.

Review by John B. from on 12. December 2017


Sinn ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Item was received as described. All communication was prompt.

Review by Paul-Andrei Z. from on 11. December 2017


Sinn ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Super gelaufen!!

Review by Jürgen M. from on 21. October 2017


Uhren Katalog Schick 2018 ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

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