Watches & Jewellery of Bond Street Ltd

Buyer's comment:

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Buyer's comment:

Excellent service and delivery with lovely watch as described. Good that it had been fitted with a new original strap.

Buyer's comment:

Extremely good dealer and everything is excellent. Thank you very much

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Good communication.

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very good

Buyer's comment:

As described. Very helpful with shipping. Would recommend.

Buyer's comment:

一個忠誠的經銷商，價格合理，態度友善，包裝非常妥當。值得再次交易的商店。我評她五個🌟🌟🌟🌟🌟

Buyer's comment:

Thanks!!

Buyer's comment:

Sadly the reference number was given wrong. Communication was still quick and friendly

Buyer's comment:

Excellent communication. Fast shipment.

Buyer's comment:

Brilliant company to deal with and love my new watch.

Buyer's comment:

Everything was perfect about the transaction. Watch is in perfect condition. Thank you., At first I could not understand why the strap/buckle was uncumfortable, when I took it to a dealer they quickly corrected the strap which was mounted backwards.

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Buyer's comment:

付属品も見せてくれず一方的にキャンセルしてきます

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Buyer's comment:

Great service, recommended!

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Buyer's comment:

When i do the transfer watch not received

Buyer's comment:

Very responsive seller and the watch arrived quickly and safely! It was an excellent buying experience.

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Very Recomended seller!

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Smooth transaction, highly recommended.

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Buyer's comment:

I had. a problem with this dealer, in particular listing code 7N5AK0, Patek Philippe 5015P, with Original Box and Original Paper. In short, the dealer was misrepresenting the product. The listing had no picture of the original box nor paper, but when I requested, Ellie from the dealer replied "As this is a pre-owned piece we cannot confirm that it is the original box, however, we do provide a Patek box. Unfortunately, we do not have the original papers, just the extract provided by Patek. " When I commented that the listed specifically stated Original Box and Original Papers, she replied "Apologies, I will get this amended.". What was amended was only the new price, but the Original Box and Original Paper remained in the listing, and I perceived this as a deliberate act. To trade in a platform like Chrono24, I believe transparency, accuracy of information and trust from the dealers are the keys for sustainability. I am extremely disappointed that the dealer did not comply with these principles, but instead I got a final comment that "We were offering you a platinum timepiece at the white gold value." Just because the dealer is offering a sub market price watch, does that mean the listing can be misrepresented? I think not. I hope buyers who plan to purchase from this dealer perform a thorough due diligence before the transaction.

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Buyer's comment:

Purchased a quarter repeater pocket watch from the dealer. Reasonably good condition cosmetically. Just the chiming doesn't get triggered all the time (success rate = 30-40%) even though I followed the instruction from the dealer. Understand it is something from 1900. I asked my local watch expert and he told me the correct way of holding a pocket watch in order to increase the success rate. It worked. It seems that it may be about some knowledge & experience gap here (the dealer just asked me to push all the way to the bottom then pull it back - which is not exactly helpful) Communication is fine although I have experienced speedier replies from other dealers.

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Buyer's comment:

As a first time buyer on Chrono 24 it’s always disconcerting and a worry about buying an expensive watch remotely. In fact it turned out to be remarkable easy efficient and quick. I can recommend this to anyone considering a purchase. The watch is perfect and the service excellent.