Over 400,000 watches covered by Chrono24 Buyer Protection

The Watch Buyers Group

Trusted Seller since 2020
Watches sold with Buyer Protection: 134

5.0 out of 5 stars  |  Reviews: 107

Detailed explanation of ratings 

 5.0
Shipping
 5.0
Item description
 5.0
Communication
99% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by Ralph H. from on 13. May 2022


Omega Seamaster Diver 300 M Chronograph, Box and Card

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Amazing service before and after the sale. Purchase with confidence. They will take care of you. Thanks watch buyers group. Love my Omega Seamaster

Dealer's comment:

Thank you, Ralph! And congrats on the watch, it's a great piece!

Review by from on 12. May 2022


Omega — Never-Polished — Virtually-Unworn — Tintin Speedmaster Moonwatch — Complete Set

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thanks, Anthony!

Order canceled

Review by Erik K. from on 06. May 2022


Rolex 41mm Datejust II, Slate Grey Roman Dial

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Jianan W. from on 01. May 2022


Rolex Unworn 40mm Submariner Date, Box and Card

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thanks Jianan!

Review by Deani H. from on 30. April 2022


Rolex 2022 Datejust 41 Blue Diamond Dial, Complete Set

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thanks, Deani, much appreciated!

Older than 30 days

Order canceled

Review by Dragos S. from on 15. April 2022


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thank you!

Review by Bosko A. from on 11. April 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Item was in perfect condition as per pictures

Dealer's comment:

Thank you, Simona!

Review by Mike F. from on 08. April 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Executive Summary: This was an excellent transaction and I would definitely shop for a luxury watch through The Watch Buyers Group again! Detailed Review: I was looking for a hard-to-find Rolex. The secondary market was my only realistic option if I didn’t want to wait a couple of years (I didn’t) so I looked through a number of online marketplaces. I had browsed the Chrono24 site before but never bought through there. Quite quickly I was able to find the watch I wanted, in the right condition, with papers/box, and at a price I was willing to pay (I won’t tell you it was a ‘good’ price!😂). I’ll save my Chrono24 review for elsewhere (very good though) but I liked I was able to see pictures of the actual watch. The details provided by WBG about the watch were very important and informative. Once I knew I was considering buying I reviewed the company through several independent web sites. The reviews were generally excellent with customers all commenting on the great service and follow-up they received. I even checked the address on Google Maps to confirm there was actually a store where they said they were (there was)! Finally, having provided myself significant comfort that this was a legit operation, I made the purchase online. Within minutes I received a call from Ben (the owner). He congratulated me on my purchase and we talked a little bit about the watch. He told me to not hesitate to contact him if I had any questions or issues. He confirmed that someone would be at my house the following day to take receipt of the watch. I was stunned! The delivery info had indicated 2-6 days, which I thought was reasonable. But Ben was promising west coast to east coast overnight. And he was as good as his word. Just before lunch my time the following day, less than 24 hours after I’d purchased the watch, it arrived at my door. It was excellently packed - nothing was gonna damage the precious contents. And the watch, once I’d opened everything up, was beautiful! I immediately took it to a local Rolex dealer and had it authenticated - which led to a great conversation with that appraiser - no worries. The real deal. Just an excellent experience. And when I’m looking for my next used luxury watch I won’t hesitate to go to The Watch Buyers Group again.

Dealer's comment:

Wow, thanks Mikes, great review! Ben

Review by Nolan F. from on 07. April 2022


Panerai ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thanks Nolan!

Review by John G. from on 01. April 2022


Seiko ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thanks Andrew!

Order canceled

Review by Michael K. from on 31. March 2022


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Cors W from on 28. March 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I had several questions that were immediately answered. The watch was shipped the same day as the purchased and arrived the next day. I will buy from this seller again. Extremely happy with my Rolex.

Dealer's comment:

Great, Corstiaan, glad to have assisted in the acquisition of your first Rolex! —twbg

Order canceled

Review by Edward C from on 23. March 2022


Tudor ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thanks Cameron

Review by Dwight W. from on 22. February 2022


Tudor ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great dealer. Answered my questions and sent over a few additional photos I asked for. Shipping was fast and well packaged. Buy here with confidence.

Dealer's comment:

Thanks, Dwight! Congrats on the new piece, it's a great watch!

Review by Mike M. from on 20. February 2022


Tudor ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Watch was exactly as listed, I messaged Ben and gave him my wrist size so they could take a couple links out before shipping. He gave me a call and let me know it was shipping the same day. I got the package the next day and it was triple boxed, it was sized perfectly. Would definitely buy from them again!

Dealer's comment:

Thanks, Mike! Enjoy the watch and let us know if you have any additional needs in the future. Ben

Order canceled

Review by Dragos S. from on 15. February 2022


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thanks Dragos!

Order canceled

Review by Ryan S. from on 09. February 2022


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Much appreciated, Ryan.

Review by Adam K. from on 09. February 2022


Tudor ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

This was my second purchase using a Chrono dealer and I could not be happier with the outcome. Seller acted at the highest level of professionalism and answered all my questions willingly. I would be secure in purchasing from here again in a second.

Dealer's comment:

Thanks, Adam! Enjoy the piece!

Review by MICHAEL F. from on 06. February 2022


Breitling ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

-

Dealer's comment:

Thanks, Michael, much appreciated!

Order canceled

Review by Arslan N. from on 28. January 2022


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thank you.

Review by João Filipe das T. from on 17. January 2022


Porsche Design ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I am very satisfied with this seller. Serious and honest company

Dealer's comment:

Thank you and congrats on the purchase!

Review by Greg from on 13. January 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Watch and packaging were exactly as pictured and Ben was very responsive. The entire experience was first rate.

Dealer's comment:

Thanks, Greg! Enjoy the watch!

Review by Nate R. from on 03. January 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Exceptional, would come back for my next purchase

Dealer's comment:

Thank you, Nate!

Review by Tom A. from on 03. January 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great service. Ben was professional throughout the purchase process and was very helpful answering all my questions.

Dealer's comment:

Thanks Tom!

Review by Chase D. from on 02. January 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great transaction, same day shipping and felt very comfortable that I was dealing with honest people. Overall very pleased and wouldn’t hesitate purchasing from them again.

Review by Daria G. from on 18. December 2021


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Outstanding seller - super supportive from start to finish. thank you.

Dealer's comment:

Much appreciated, Daria!

Review by Olga P. from on 12. December 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

-

Dealer's comment:

Thanks, Olga!

Review by Steven L. from on 10. December 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

They responded to any questions or problems immediately. Very good communication and definitely will do business with again.

Dealer's comment:

Thanks, Steven, and happy holidays!

Review by Diego M. from on 07. December 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Excellent communication and item was just as described. Would definitely recommend and purchase from this seller again.

Dealer's comment:

Much appreciated, Diego! —TWBG

Review by Adrian C. from on 16. November 2021


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The best

Dealer's comment:

Much appreciated! Thanks, Adrian!

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