Over 110,000 users from around the world give us 4.8/5 stars

Guarded Crown

Trusted Seller since 2019
Watches sold with Buyer Protection: 199

5.0 out of 5 stars  |  Reviews: 154

Detailed explanation of ratings 

 5.0
Shipping
 5.0
Item description
 5.0
Communication
100% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by YASUNORI M. from on 08. October 2021


Blancpain ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Care for shipping contact, packaging, etc. is also perfect. It was a reliable store. If you have another chance, please.

Dealer's comment:

Thank you!

Review by Scott W. from on 06. October 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Matt F. from on 05. October 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Responsive to all questions, provided timely delivery of the watch.

Review by Olivier C. from on 04. October 2021


Dodane ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Envoi rapide et soigné, produit conforme

Review by Jeremy Q. from on 23. September 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Amazing dealer, awesome communication! Working with Erik on this purchase was fantastic from start to finish. He shipped out the watch immediately and I received it the very next day. Definitely recommend Erik and Guarded Crown, and I look forward to future purchases with him!

Dealer's comment:

Thank you! Glad we could find a happy wrist for an awesome watch!

Review by Bart R. from on 16. September 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very pleased. Would buy from them again.

Review by Espen M. from on 12. September 2021


Oris ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Ryan G. from on 07. September 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Dealer was extremely helpful, responded quickly to all of my questions, and provided consistent communication throughout the transaction. I'm naturally a little uneasy about purchasing a pre-owned timepiece without having seen or handled in-person. Erik took the time to send me a number of additional photos and a video of the watch, which gave me a comfort level to move forward with the purchase. The shipping was quick (shipped out overnight the next morning), and the packaging was very well done with the item more than sufficiently protected -- Erik even provided a video of the packaging process from start to finish. Once received, and even with the additional photos and videos, I was pleasantly surprised to find the condition of the watch seemed even better than represented. I couldn't have been happier with this transaction. I will always keep an eye on Erik's collection at Guarded Crown, and would absolutely do business again.

Dealer's comment:

Thank you! Your time and effort in writing us such a through review is very much appreciated.

Review by Jeff C. from on 18. August 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Thanks very much, Erik! Excellent experience working with Guarded Crown. Product was exactly as described, communication and shipping were immediate and highly professional.

Dealer's comment:

It was our pleasure!

Review by Jared K. from on 27. July 2021


Unimatic ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

This was a great experience! I will be keeping an eye on Guarded Crown’s inventory for future purchases!

Review by robert G. from on 19. July 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Will do business with again Exactly as described Great communication Thank you

Review by Argeris K. from on 08. July 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Guarded Crown provided the best customer service I have ever had on any product, full stop. The owner went to extreme lengths to assure I got what I wanted despite a problem not of his doing. I put in the order for watch#1, a Rolex sub, he sent me a video showing the care he took packaging the watch (I’ve bought several watches from Chrono24 and none were as well packaged). However, the shipper lost watch #1. It took several days to check every where it may have been lost. In the mean time I had daily contact from Guarded Crown keeping me in the loop. When it was apparent watch #1 was truly lost, Guarded Crown offered me a comparable Sub that was listed at a higher price but honoring instead the price we had agreed on watch #1. It took a couple of days to cancel my credit card payment and submit a new order through Chrono24. Guarded Crown put a hold on watch number 2 until the transaction cleared. Watch #2 arrived without incident in 2 days. Everything was perfect: watch condition, packaging, box and papers and the packaging a work of shipping art. When I add to my collection I will start my Chrono24 process by first reviewing Guarded Crown’s inventory, I am forever a loyal Guarded Crown customer. And one more thing, to reward my patience when all this was going on, GUARDED CROWN sent me a food basket, can you believe it?

Dealer's comment:

Thank you for the thoughtful review. Your patience during the process was most appreciated. I'm just happy we were able to get you the perfect replacement.

Review by Wook H. from on 02. July 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Michael B from on 19. June 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Erik answered my questions when I was considering the watch and then shipped it within just a few hours once we got to that point in the process. I'm happy and satisfied with all aspects of the purchase. Thank you!!

Dealer's comment:

Thank you!

Review by Jeffrey L. from on 12. June 2021


Tudor ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

It was even better than the photos.

Review by Philip G. from on 04. June 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great communication, and an extra-quick delivery = very happy buyer! AAA+

Review by Nathan F. from on 24. May 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Wonderful experience. Highly recommend

Review by Shawn D. from on 10. May 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

This was my second purchase from Guarded Crown and it was top notch from start to finish. Erik went out of his way to answer all my questions and the watch was exactly as described. Great experience!

Dealer's comment:

As a small business owner, nothing makes me prouder than repeat clients. Thank you so much for trusting Guarded Crown with helping to add to your watch collection.

Review by Evan W. from on 05. May 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Derek S. from on 28. April 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I think he went above and beyond the call of duty.

Dealer's comment:

It's always my pleasure.

Review by Shawn D. from on 20. April 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great experience working with this dealer. Erik is first class. I will buy from him again.

Dealer's comment:

Thank you!

Review by George V. from on 17. April 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Erik is super easy to deal with and very very helpful and nice. Amazing experience. Highly recommend!!

Review by Sergio P. from on 23. March 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Piotr W. from on 17. March 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great guy. Do highly recommend.

Review by Ian L. from on 15. March 2021


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

This is my second time buying from Guarded Crown and I couldn’t be happier! They shipped immediately and everything was as described. I’ll definitely be buying from them again!

Dealer's comment:

Thank you so much. We highly value your business, and nothing makes us happier than repeat clients!

Review by Val P. from on 04. February 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Absolutely amazing service. Excellent communication, lots of good advice! And the packing video was not only a great touch but a great anticipation builder.

Dealer's comment:

Thank you!

Review by Man Chun Paul N. from on 02. February 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

-

Review by Andrew from on 27. January 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Even got a video montage of the packing process! 10/10

Review by Oleg K. from on 12. January 2021


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Jin S. from on 11. January 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

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