HEI

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Buyer's comment:

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Buyer's comment:

He’s a professional dealer who’s into business for a long time

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Buyer's comment:

He was great. We talked for ab hour on a video call. He wanted me to understand the watch.

Buyer's comment:

Very good seller!

Buyer's comment:

I don't think there can be a more luxurious buying experience on Chrono24 than buying from HEI. They are a family-owned luxury watch shop in San Maarten. From the first message, Billy and Sanjay were very respectful and I was quite impressed by the tour they provided over Whatsapp video call of the shop, their other watches and the Junghans I was particularly interested in. Communication was top notch and they showed me the watch not just at the beginning but also at every step of the way - before packaging and after too. They gift wrapped the watch nicely and added in a free pen as a gift too. Highly, highly recommend purchasing from them with trust. The only suggestion for improvement I have for them is to invest in a timegrapher as that is a minimum to satisfy the curiosity of discerning clients who wish to know the accuracy of the watch they're purchasing.

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Buyer's comment:

Excellent service from this dealer. The watch came just as described and on time. Very happy with my purchase. Thank you!

Buyer's comment:

Highly recommend. Great seller. Every 100% as promised.

Buyer's comment:

Very honest in disclosing there was a scratch on the Watch and will not proceed with the sale unless I am 100 percent satisfied . He even let me sleep on my decision on whether to proceed in buying the Watch despite the scratch .I was never pressured on completing the sale ,

Buyer's comment:

Amazing seller. Buy with confidence.

Buyer's comment:

Excellent experience. I will buy from this dealer again!

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Buyer's comment:

Great dealer!

Buyer's comment:

Immediate shipping and watch exactly as described.

Buyer's comment:

I was pleasantly surprised to be able to communicate so easily and in a timely fashion with I presume was the owner. We were able to negotiate a fair price in a very short period of time. The package arrived on the expected day and was very securely wrapped. I would use this dealer again. The only caveat is that the listing indicated on Chrono24 , that the watch was being sold by a US dealer, in fact in my home town. Once we got into the negations I learned that he is located outside the US but maintains a US address only, not a brick and mortar location. I would have missed the watch because I only deal with US dealers and would have normally skipped the listing. Although I would deal with this particular dealer again since my first experience was a positive one, I will probably stick with US dealers in the future. Mike

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Buyer's comment:

This dealer went above and beyond to ensure I knew I was getting exactly what he had advertised. His response rate was amazing, provided extra photos and videos of the product and even a tour of his store. I'd easily buy from this company again!

Buyer's comment:

Impeccable from start-to-finish. Communication was excellent, product was as described and in perfect working condition, and delivery was on-time with communication along the route to our house. I would definitely recommend.

Buyer's comment:

Amazing buying experience, we set up a FaceTime session and he showed me the watch in every possible details. After I ordered the watch he also followed up with me regularly when he packed/sent out the watch. Would highly recommend.

Buyer's comment:

Excellent experience for all things Hublot. Will definitely buy from Sanjay again. Thank you for your prompt communication and fantastic service!

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Buyer's comment:

They went above and beyond in this purchase. Both before the watch was shipped and also after receiving the watch. Fantastic communication all around and would highly recommend.

Buyer's comment:

The absolute best service I've ever had. I did a video chat with their team and made the purchase. The watch was shipped same day and I received it a few days later. Fabulous experience.

Buyer's comment:

HEI did a good job of sending multiple pics and videos of there packing process. Watch was well packed and came in a nondescript package. Would highly recommend them.

Buyer's comment:

Professional, delivered as described and promised. Would recommend highly. Very very quick delivery.