Gem Castle YUKIZAKI Co.,Ltd.
4.7 out of 5 stars | Reviews: 633
Detailed explanation of ratings
| 4.8 | Shipping |
|---|---|
| 4.8 | Item description |
| 4.7 | Communication |
Here's what buyers are saying about this dealer
Order canceled
Review by Mark L from on 20. March 2024
Zenith Zenith ゼニス ZENITH パイロット ヘリテージ パイロット タイプ 20 レディ ベゼルダイヤ16.1930.681/31.C725
Dealer's comment:
Thank you for this opportunity. We look forward to being with you again. With love from Japan.
Older than 30 days
Review by Casey from on 13. March 2024
TAG Heuer ...
Buyer recommends this dealer
Buyer's comment:
A little slow on the delivery after payment but package was very well done and most importantly watch is as described. Also the packaging was very good. Happy with purchase and will deal again.
Dealer's comment:
Thank you very much for purchasing from Japan. We look forward to seeing you again. With love from Japan
Review by JYH LONG Y. from on 13. March 2024
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you very much for purchasing from Japan. We look forward to seeing you again. With love from Japan
Review by Richard A. from on 14. February 2024
Zenith ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you very much for your purchase. It is a very nice Zenith. We will do our best to get all 5 ratings next time. We look forward to seeing you again. With love from Japan.
Order canceled
Review by Fareeda C. from on 13. February 2024
Chopard ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Sergio R. from on 15. January 2024
Omega ...
Buyer recommends this dealer
Buyer's comment:
This has been my first transaction on this platform. I am quite surprised how easily and efficient I received exactly the watch I wanted att a great price compared to vendors in the USA. Seller answered all my questions but did not provide photos of actual piece, box and papers as I requested. Regardless the condition was -perfect upon arrival. All accessories included and very fast shipping to the states. Highly recommended…just take some picts of actual watch with a water mark and you’d be top of my list.
Dealer's comment:
Thank you very much for your purchase. We apologize for any inadequacies in our communication with you in some of the explanations. We will improve it. Otherwise, thank you very much for the 5 stars. We look forward to seeing you again. Love from Japan.
Review by Jasper v. from on 08. January 2024
Omega ...
Buyer recommends this dealer
Buyer's comment:
Perfect watch. Perfectly packed. Shipped out very quick. With the worst courier, Fed-ex. Fed-ex made it very hard to pay customsfee. After payment it took very long to recieve parcel. Not of customs, but due to Fed-ex. Over 3 weeks it took. Seller is not to blame for this.
Order canceled
Review by Eric H. from on 27. December 2023
Omega ...
Buyer recommends this dealer
Buyer's comment:
Good
Review by Ranjeev N. from on 20. November 2023
Omega ...
Buyer recommends this dealer
Buyer's comment:
shipment was delayed at no fault of the dealer by FEDEX in USA customs.
Dealer's comment:
Thank you for purchasing this expensive Omega. We are very happy that you made this purchase. Also, thank you very much for your long contact with us. With love from Japan. We look forward to seeing you again.
Order canceled
Review by Romain D. from on 11. October 2023
Cartier ...
Buyer's comment:
Peut être vaudrait il vérifier la disponibilité de la montre et son fonctionnement avant de la mettre en vente.
Dealer's comment:
Thank you for your review. We will make a sincere effort to make your next purchase. We look forward to seeing you again. With love from Japan.
Review by Ciro M. from on 22. September 2023
Omega ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Jason G. from on 13. September 2023
Omega ...
Buyer recommends this dealer
Buyer's comment:
Great watch, we’ll packed. Thanks.
Dealer's comment:
Thank you very much for your purchase. Thank you for your evaluation. We hope that you can give us a 5* for description and communication. We will review our response from now on. We are very happy to have met you. We look forward to seeing you again. With love from Japan.
Review by Tanner W. from on 09. September 2023
Frederique Constant ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you very much. We will try to make sure that next time you make a purchase, everything will receive a 5 star rating. See you soon! With love from Japan.
Order canceled
Review by Ciro M. from on 30. August 2023
Omega ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you very much. We look forward to having you make your next purchase. Love from Japan.
Review by Abhash S. from on 14. August 2023
Omega ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you for your purchase. The Omega watch you purchased is It is very beautiful. Thank you for your evaluation. Thank you for the three communication stars. I think there were many things we lacked. We are very sorry. We look forward to seeing you again. With love from Japan
Review by YASUAKI K. from on 11. August 2023
IWC ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Hello from Japan. Thank you very much for your purchase at our store. Thank you very much for your all 4*. We will do our best to get all 5★ the next time you purchase from us. Love from Japan. We look forward to seeing you again.
Review by David D. from on 17. July 2023
Cartier ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you very much for your time. Thank you also for your evaluation. We received 4 stars this time, but we will strive to receive all 5 stars the next time you purchase from us. Thank you very much.
Order canceled
Review by Jürgen L. from on 12. July 2023
Breguet ...
Buyer recommends this dealer
Buyer's comment:
Der Händler ist offen und hilfsbereit
Dealer's comment:
Thank you very much. We will be happy to accommodate your next purchase. We look forward to serving you again. With love from Japan.
Order canceled
Review by Chandra T. from on 12. July 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you very much. We will be happy to accommodate your next purchase. We look forward to serving you again. With love from Japan.
Order canceled
Review by Chandra T. from on 12. July 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Good response. Very nice person. Good discount. Even I didn't buy the watch.
Dealer's comment:
Thank you very much for your cooperation. We look forward to serving you so that you can make your next purchase. We look forward to seeing you again. With love from Japan.
Order canceled
Review by Limited Editions ApS (CVR 41154306) c. from on 08. July 2023
Omega ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you very much for your time. And we are very sorry. We have the largest number of stores in Japan, so sometimes our products were sold out a few hours before in our stores. We are very sorry. Nevertheless, thank you very much for the 4 stars. We look forward to seeing you again.
Review by cheung kei C. from on 05. June 2023
Bulgari ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you very much for your purchase. Thank you very much for all the 4 *s. We will make every effort to receive all 5★ next time. Thank you very much for your purchase. We look forward to your next purchase. With love from Japan.
Order canceled
Review by Ivan F. from on 12. May 2023
Omega ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you very much for your kind attention. Although you were not able to make a purchase this time, Thank you very much for your review. We will do our best to receive a perfect score next time. With love from Japan We look forward to serving you again.
Review by Felix M. from on 30. March 2023
Omega ...
Buyer recommends this dealer
Buyer's comment:
good deal
Dealer's comment:
Thank you for your purchase. We are sorry that it took some time for you to arrive due to various customs duties, but we are glad to hear that you arrived safely. We are sorry for the trouble you had to go through with customs and duties, as we are limited in our ability to deal with these matters. We look forward to seeing you again from Japan with love.
Review by Ruba A. from on 27. December 2022
Bulgari ...
Buyer recommends this dealer
Buyer's comment:
good experience
Dealer's comment:
Thank you from Japan. Very beautiful watch. Bulgari's popular luchair. Thank you very much for your purchase. With love from Japan. We look forward to serving you again.
Order canceled
Review by CS from on 12. December 2022
Panerai ...
Buyer recommends this dealer
Buyer's comment:
Even though we did not end up making the deal, they were professional throughout. Thanks.
Dealer's comment:
With love from Japan. We look forward to serving you again.
Review by James Wang Kit L. from on 25. October 2022
Bulgari ...
Buyer's comment:
Communication and shipping is okay. The big miss is that the listing says there is paper but in reality it's missing.
Dealer's comment:
Thank you very much for purchasing, and thank you for sharing your review with us. We apologize for Incomplete explanation. For a new type of watch, the instruction manual (paper) is read from a QR code on the guarantee card. We apologize again for the error in the description. We look forward to having you visit us again.
Review by Thib from on 09. August 2022
Jaeger-LeCoultre ...
Buyer recommends this dealer
Buyer's comment:
Dans l'ensemble bien, juste bracelet manquant car Alligator pas autorisé à cause convention, sauf que j'avais déjà commandé depuis le Japon ai pas eu de prob, envoie très long.
Dealer's comment:
Long shipping lead times are a challenge for us. We sincerely hope to do business with you again.
Review by Larry V. from on 06. August 2022
Jaeger-LeCoultre ...
Buyer recommends this dealer
Buyer's comment:
JLC shipped without stock spring bars- which cost a fortune from the an AD. There was also a big scratch on the caseback and rust on the dial. Overall, a good experience, but definitely could have been better.
Dealer's comment:
We apologize for the lack of explanation. We are sorry to hear that you're not satisfied with your purchase.
Review by Alex K. from on 28. July 2022
Omega ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
We hope that there will be another opportunity.
Buyer's comment:
:)