110,000 purchases with an "excellent" rating worldwide

SPAZIO 21

Trusted Seller since 2019
This dealer owns a store in which you may view their watches.
Number of recommendations from other Chrono24 dealers: 1
Watches sold with Buyer Protection: 3060

4.8 out of 5 stars  |  Reviews: 2,630

Detailed explanation of ratings 

 4.8
Shipping
 4.9
Item description
 4.6
Communication
92% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Order canceled

Review by Klaus from on 21. May 2021


A. Lange & Söhne ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Dear Reinhard, we thank you for your kind recommendation! Despite the purchase transaction has not been completed, we are pleased to have left in you a good memory of us and of our way of approaching the customer. We hope to have you as our real customer soon 😉 Best regards, Spazio21 Team

Review by Antoine V. from on 20. May 2021


Maurice Lacroix ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

J'ai effectué le paiement le 28 avril, ils l'ont reçu le jour même. D'après leurs dires je devais recevoir l'article dans 7 à 9 jours. L'envoie de l'article a été fait le jeudi 13 mai. Soit 15 jours après que le paiement soit reçu. Les délais d'expédition ne sont pas respectés, l'article n'était pas en stock. Je ne vais pas vous mettre une mauvaise note car vous m'avez répondu rapidement à chaque fois. Il faudrait juste dire réellement les vrais temps de livraisons. Sinon, article bien emballé etc...

Dealer's comment:

Dear Antoine thank you for your feedback! :) As we told you at the time of processing your request, the watch was available to the supplier, for this reason we have confirmed the delivery period of 1-2 weeks (time period that has been met). Considering the fact that only working days are considered for making deliveries by couriers, the delivery times, that we have specified to you, are also standard times in order to process the logistical questions related to the shipment itself, to which we have to adapt, although it is in our interest to send the watch as soon as possible to the customer :) Of course e are available for your next purchases. Best Regards, Spazio21 Team

Review by Oliver Christian R. from on 20. May 2021


Bulgari ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Dear Oliver, thank you for your positive feedback! To the next watch! Best Regards, Spazio21 Team

Order canceled

Review by Limited Watches c. from on 13. May 2021


Omega ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Hi Erik and thank you for your feedback :) Of course e are available for your next purchases! Best Regards, Spazio21 Team

Review by Mike J. from on 05. May 2021


Locman ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Perfecto, pero se hizo esperar

Dealer's comment:

Hi Mike and thank you for your positive feedback! :) When we processed your order we specified a delivery time of 1-2 weeks, a period that was perfectly respected from the time of the order to that of delivery. To the next watch :) Best Regards, Spazio21 Team

Review by Matthieu C. from on 04. May 2021


Chopard ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Contact agréable et très réactif. Un petit problème de boite de montre s'est finalement résolu, lentement mais de façon très professionnelle. Montre parfaite è un prix attractif

Dealer's comment:

Hi Matthieu, thank you for your feedback. When you informed us that your set was incomplete, we immediately checked and organized the shipment from the supplier to you, to ensure that you received the complete set of everything, just as expected, always maintaining constant and immediate communication. Best Regards, Spazio21 Team

Review by Carlos F. from on 30. April 2021


Tissot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Gentilissimo Carlos, grazie del feedback positivo! E' stato un piacere assisterla durante la sua esperienza di acquisto, al prossimo orologio!! :) Cordiali Saluti, il Team di Spazio21

Review by I. L. from on 30. April 2021


Tissot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Dear Ingo thank you for the positive feedback! :) To the next watch! Best Regards, Spazio21 Team

Review by Vincenzo S. from on 30. April 2021


Longines ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Cercavo la misura di cassa da 36 mm ed avevo specificato che era un regalo per una persona che non amava i diametri superiori ai 40 mm. La referenza indicata era quella del 36 mm. Arrivato l'orologio ma da 42 mm... Per il resto tutto perfetto, spedizione arrivata in un giorno !

Dealer's comment:

Gentilissimo Vincenzo, grazie per il suo contributo rispetto alla sua esperienza di acquisto con noi. Nel momento in cui ha inviato la sua richiesta di acquisto per questo modello Longines, abbiamo sempre effettuato le verifiche di disponibilità dell'orologio considerando il numero di referenza, che sia nella descrizione dell'annuncio che sul sito del brand, viene descritto come un 36mm. Nel momento in cui l'orologio è stato consegnato, oltre ad averci inviato la conferma di ricezione, non ha accennato al fatto che quel modello non rispettasse le sue aspettative, e naturalmente siamo sempre pronti e ben disposti ad eventuali confronti o chiarimenti. Rimaniamo comunque a disposizione per i suoi prossimi acquisti. Cordiali Saluti, il Team di Spazio21

Review by Jeffrey d. from on 13. April 2021


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Hi Jeffrey and thank you for your feedback! :) To the next watch! 😊 Best Regards, Spazio21 Team

Review by Michele C. from on 06. April 2021


Hublot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Ho acquistato un Hublot ho dovuto attendere qualche settimana l'arrivo dell'orologio nonostante, risultasse subito disponibile, per il resto consiglio il venditore che è stato sempre celere e gentile a fornire le risposte alle mie domande. Spedizione arrivata nei tempi previsti, l'imballo sufficientemente protetto e l'orologio come da descrizione.

Dealer's comment:

Gentilissimo Michele, grazie per il feedback positivo! E' stato un piacere assisterla nella sua esperienza di acquisto e saremo lieti di averla nuovamente come nostro cliente! :) Per il nostro modello di business è fondamentale che l'orologio venga consegnato nei tempi corretti al cliente e sapere che la nostra puntualità e precisione è stata apprezzata, è forte motivo di orgoglio! :) Al prossimo orologio! Cordiali Saluti, il Team di Spazio21

Review by Till B. from on 02. April 2021


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Dear Till, we thank you for your positive feedback about your shopping experience with us! In the evaluation requested by the customers, we always ask them to specify the reasons why the satisfaction has not reached the maximum possible stars, also as an incentive to do better and more! We are available for your next purchases here on Chrono24 :) Kind regards, Spazio21 Team

Review by LORENZO A. from on 26. March 2021


Chopard ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Grazie per il suo feedback positivo Lorenzo e al prossimo acquisto. Il Team di Spazio21

Review by Michael D. from on 16. March 2021


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Dear Michael, thanks for you recommendation about your purchase experience with us here on Chrono24. In the evaluations, we always ask our customers to express the reasons for choosing fewer stars than the maximum, in order to be able to constantly improve our work and service and qualify ourselves as the best in selling on Chrono24 😎 To the next watch! Spazio21 Team

Review by Giovanni B. from on 10. March 2021


Junghans ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Grazie per il suo feedback positivo Giovanni, siamo lieti di averla avuta come nostro cliente e speriamo di poterla risentire presto per altri futuri acquisti con Spazio21. Ci sarebbe piaciuto anche conoscere il motivo delle 3 stelline su 5 da lei espresse sulle categorie "Spedizione" e "Comunicazione", sempre in ottica migliorativa. Alla prossima! Il Team di Spazio21

Review by nillo G. from on 08. March 2021


Junghans ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

servono

Dealer's comment:

Grazie mille Nilo per la sua recensione positiva :) Rimaniamo naturalmente a sua disposizione per i suoi futuri acquisti . Un cordiale saluto Il team di Spazio21

Review by Edwin W. from on 04. March 2021


Breitling ...

Shipping
Item description
Communication

Buyer's comment:

Quick reply every time. Sadly watch had a scratch. With watches at these prices I expert it to be checked before sending. I didn’t feel the luxery treatment I want for a product like this. Had to ask more then once for updates. But then a quick responce. At this moment the watch is sent back but don’t know what will happen next. Repare!? Not completely satisfied at this moment. Didn’t have the time to wait or I could not make a review anymore.

Dealer's comment:

Hi Edwin and thank you for your feedback. It is important for us to maintain excellent quality standards, for this reason we always check that each watch is perfect before shipping it to the end customer. At the same time we are always willing to meet the requests of our customers, for this reason we have taken care of the shipment of your watch for assistance. Best Regards, Spazio21 Team

Review by Diego R. from on 02. March 2021


Longines ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Grazie Diego per la sua recensione positiva . Rimaniamo naturalmente disponibili per i suoi futuri acquisti . Un cordiale saluto Il team di Spazio21

Review by Tomas L. from on 01. March 2021


Jaeger-LeCoultre ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Late delivery

Dealer's comment:

Hi Tomas and thank you for the kind feedback. In our job we have to adapt to couriers and suppliers time, not every factors are predictable, specially if it talks about the weather condition :) Remember that we are available for your next purchases! Best Regards, Spazio21 Team

Order canceled

Review by Jean-Charles H. from on 01. March 2021


Longines ...

Buyer recommends this dealer

Communication

Buyer's comment:

Good communication, good price, wrong delay, it wasn't their fault but the delay was really more long than expected. Cancellation was totally OK and respectful.

Dealer's comment:

Thanks Jean-Charles for your reviews . We have prompty communicate in every steps of your order the evolution and the timeing for it . In our job we have to adapt to the suppliers and sometimes manifactures time . We are available for your future purchase and giving you next time your dream watch . Best regards Spazio21 team

Order canceled

Review by Manuel G. from on 26. February 2021


Longines ...

Buyer recommends this dealer

Communication

Buyer's comment:

Good communication in general, but not as good as I expected, because the deadlines were not the initial ones and I had to contact to receive the information.

Dealer's comment:

Dear Manuel, thanks for your kind recommendation about your purchase experience with us. We are available for your next purchases with us. Kind regards, Spazio21 Team

Review by Daniele T. from on 15. February 2021


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Grazie Daniele per la sua recensione positiva . L'orologio è stato spedito in via del tutto eccezionale dal nostro fornitore a lei , considerando la sua deathline come da accordi precedentemente presi e consegnandolo prima della stessa Daniele :) Comunque rimaniamo naturalmente disponibili per i suoi futuri acquisti . Un cordiale saluto Il team di Spazio21

Review by MARCO M. from on 02. February 2021


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Grazie Marco per la sua recensione positiva . Un peccato per la comunicazione , nostro saldo forte poichè tutte le modifiche e le novità riguardanti il suo orologio e la spedizione le sono state prontamente comunicate nel momento in cui le abbiamo ricevute , contattandola se necessario anche tramite il suo numero personale . Speriamo in ogni caso di rivederla per i suoi futuri acquisti . Un cordiale saluto Il team di Spazio21

Review by Hannes Ü. from on 02. February 2021


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Delivery took 3 weeks longer than originally communicated but service team was always friendly and helpful.

Dealer's comment:

Thanks Hannes for your positive reviews . For so requested references like yours , considered the low availability on the market , the time for receive it , it's never enough :) But at the end you are one of the lucky one to have this beautiful IWC Spitfire on its wrist :) Of course we rest available for your future purchases . Best regards Spazio21 Team

Review by Gianluca A. from on 02. February 2021


Seiko ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Grazie mille Gianluca per la sua recensione . Naturalmente rimaniamo disponibili per i suoi futuri acquisti Un cordiale saluto Il team di Spazio21

Review by Davide G. from on 21. January 2021


Gucci ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Oggetto come da descrizione, consegna in ritardo e problematica

Dealer's comment:

Grazie Davide per la sua recensione . Nel nostro lavoro dobbiamo fare i conti con fattori che non sempre son prevedibili e tutte le eventuali comunicazioni fornite dai fornitori ed i corrieri le son state trasmesse nel momento in cui le abbiamo ricevute noi stessi. Siamo contenti di averle consegnato in ogni caso un splendido regalo Natalizio ! Un cordiale saluto Spazio21 Team

Review by GIRAUD T. from on 20. January 2021


Zenith ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

La montre est superbe et conforme aux photos. Le titre est un peu trompeur car il ne correspond pas exactement au modele livré : il ne s’agit pas de l’édition limitée “50th Anniversary” (fabriquée en 2019, avec le fond numeroté) mais du “ CHRONOMASTER REVIVAL EL PRIMERO A384” vendu actuellement en boutique. Mais je suis satisfait de la montre qui est en parfait etat !

Dealer's comment:

Dear Giraud thanks for your positive feedback . We hope you will enjoy your brand new watch , The model we sent you was produced in 2020, for this reason it does not have the writing on the caseback even this small detail it rest a beautiful Zenith piece :) Best regards Spazio21 Team

Review by Hans Ulrich B. from on 11. January 2021


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Lieferzeit war knapp 4 Wochen länger als vereinbart, aber die Ware war wie vereinbart.

Dealer's comment:

Thanks Hans for your positive feedback! We hope you will enjoy your beautiful watch ! The time for receive a piece like yours is never too much Hans :) We rest available for your next purchases To the next watch Best regards Spazio21 team

Review by Rb from on 04. January 2021


NOMOS ...

Shipping
Item description
Communication

Buyer's comment:

Poco competenti. Insistenti.

Dealer's comment:

Grazie per il suo feedback Romano . Peccato per le ⭐⭐ nella comunicazione , poichè a qualsiasi suo dubbio ha sempre trovato un team pronto a risponderle e chiarire ogni eventuale dettaglio . Cordialità Spazio21 Team

Review by Bernhard C. from on 04. January 2021


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Der Versand hat über 6 Wochen gedauert. Anscheinend hat der Händler die Uhr erst nach dem Kauf „besorgt“.

Dealer's comment:

Thanks Bernhard for your reviews . The shipment takes just 3 days of delay from the scheduled delivery , not always we can predict the factors for the delivery and your watch was ordered expecially for you from the breitling HQ . For references like yours all the wait it's worth it . Best regards Spazio21 Team

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