Luxury Time NYC

Buyer's comment:

-

Buyer's comment:

The picture was taken directly from the Patek website; however, the delivery was fast and the item was exactly as advertised. Would order from them again.

Buyer's comment:

I recommend the dealer. Very responsible. I’m happy with my purchase.

Buyer's comment:

時差もあるため、やや回答が遅い場面がありましたが、催促するとすぐ回答してくれました。 コミュニケーションの行き違いから入っていると思っていた付属品が入っていませんでしたが、許容範囲です。 Due to the time difference, there were times when the response was a little slow, but when I urged the other party, they responded immediately. The accessories I thought were included were not included due to miscommunication, but it is acceptable.

Buyer's comment:

Great shipping time. The watch was not in “mint” condition, but very good used product. Would buy from the seller again.

Buyer's comment:

Decided not to buy watch at this time, but great communication. Thank you for your help.

Buyer's comment:

Excellent communication. Excellent packaging. Excellent shipping. I received my watch in LESS than 24 hours. I would recommend this dealer to anyone!

Buyer's comment:

-

Buyer's comment:

-

Buyer's comment:

I did not purchase a Watch from this dealer.

Buyer's comment:

-

Buyer's comment:

Would buy from them again! Had a little hiccup where the item wasn’t as described, but the dealer was more than helpful in getting a replacement watch shipped out!

Buyer's comment:

Overall, great shop to deal with. Jonathan was very responsive to all my questions and communicated with me promptly. Shipping was very fast and packaging was great. No issues with the quality of sales service. Only knock is that the watch had a couple issues. The bezel was slightly out of alignment, which I got fixed locally so no sweat there. The crystal also had some staining on the underside, which I sent back to have corrected. The dealer fixed that issue but left behind a number of smudges and swirls on the underside of the crystal in the process, which I’ll get fixed locally as well. Jonathan was very communicative and apologetic about the issues, and even offered to accept a return on the watch, but since I already had the watch sized and authenticated by 3 local ADs (the watch was 100% authentic btw), I didn’t want to go through that again with a new watch. The watch was otherwise as described. Not sure that I’d personally buy here again, but I can definitely say Luxury Time are good people and will do anything they can to work with their customers.

Buyer's comment:

This is my first time online buying oversea luxury item. And thank you luxury time gave me a great experience with it.

Buyer's comment:

-

Buyer's comment:

I would buy from this dealer again ! A good man to deal with .