Over 360 employees facilitating the ideal shopping experience

ROYAL WATCHES L.L.C

Trusted Seller since 2017
This dealer owns a store in which you may view their watches.
Number of recommendations from other Chrono24 dealers: 1
Watches sold with Buyer Protection: 528

4.8 out of 5 stars  |  Reviews: 386

Detailed explanation of ratings 

 4.8
Shipping
 4.9
Item description
 4.8
Communication
97% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by jason f. from on 05. May 2022


Breitling Aerospace Evo

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Older than 30 days

Review by MHT from on 16. February 2022


Oris ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

It seems the bubble wrap without a delivery carton box has worked well in the past according to the Dealer, but mine came with some damage to the original box for the watch. I would not mind paying a little more for a cardboard carton box to contain the watch original box. Dealer kindly apologized, but not much he can do about the damage. Without waiting for buyers to ask, the Dealer should inform the name of the AD who supplied the watch he is reselling to buyers for warranty registration. Otherwise, the watch I got was genuine (as far as I could tell) as it could be registered. Would also recommend the Dealer to place more photos of the product on Chrono24. For example, I appreciate that Japanese dealers will place good pictures of the products they re-sell, especially 2nd-hand, even if they are required to do so by law. It builds public confidence in the Dealer. Dealer still recommended, just recommend customers/buyers to engage the Dealer and clarify as much as possible.

Review by Mark from on 24. January 2022


Oris ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

It took too long and they did not inform me right away what is happening. But otherwise, the watch was beautiful and worth the wait.

Review by Mark G. from on 16. January 2022


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Seller had excellent communication throughout the transaction and was easy to deal with. The hang up came with shipping and the delayed arrival of the watch (14 days not 6). If I knew it would have taken this long would have purchased directly from Breitling at a premium. All in all a great buy!

Dealer's comment:

Thank you dear for the purchase, we apologize again for delay in shipping from courier side

Review by Curtiss A. from on 11. December 2021


Breitling ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

-

Review by N. S. from on 06. October 2021


Panerai ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

One error was made. Wrong instruction book.

Dealer's comment:

We apologize for this inconvenience its happen because we bought this watch from the end-user and we didn't know it the paper with the watch did not match.

Review by Yahya A. from on 27. September 2021


Franck Muller ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Claudiu V. from on 19. September 2021


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The watch arrived as i was expected but with a delay of 1 month

Dealer's comment:

Kindly, sometimes delay in arranging custom clearance lead to delay in delivery, the package was on hold in the destination country for a long time.

Review by Hugh M. from on 29. August 2021


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Beautiful watch, well packaged and took a little longer to arrive than communicated. Only issue with watch is it runs 5 mins fast per hour which is a real concern. I will have to find a dealer who can help adjust the timing hopefully to correct standards and hopefully without cost. My only question to the dealer is did they not check that the watch was running accurately before shipping it?

Dealer's comment:

Kindly, we appreciate for your purchase, we would like to mention that we sold more than 320 watches in chrono24 and did not face any issue like this, the issue may come when winding the watch any above capacity winding may affect the movement and require services to get a fix.

Review by Andrew K. from on 28. August 2021


Girard Perregaux ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I returned the watch and the seller did not offer to support shipping back so it was very expensive for me to ship with insurance. Also, because I took the plastic wrap off the bracelet, the seller did not give me a full refund. The seller was not bad to work with, but please be careful if you may need to return as I lost several thousand dollars on this transaction.

Dealer's comment:

Kindly, We apologize for any inconvenience, due to high value pcs all clients check for the original watch stickers to have on the watch, and seeing the sticker is removed will consider as used and will not have the new condition value.

Review by Yau Ming L. from on 21. June 2021


Ebel ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Smooth transaction. Very responsive. Asked to send pics of item but received video clip instead. Impressive. Could use carton to pack item for more protection.

Review by Morison S. from on 03. June 2021


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Answered all the questions I had, and sent a video of the watch itself. Shipping from Dubai to Canada was lightning fast, but once in Canada shipping was not the best experience…

Dealer's comment:

We use DHL for our shipment they are very fast but customs in some countries are very slow and they like to keep packages and it is out of our hand or courier company all depends to your customs.

Review by Bas C. from on 16. April 2021


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by jerome c. from on 05. April 2021


Bell & Ross ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Dommage pour un tel produit que la livraison s’effectue sans remise en main propre. Le colis a été laissé dans un entrepôt sans que je sois informé de son arrivée. Surprenant

Dealer's comment:

We are packing our watches for shipping very good and fully sealed and shipping with DHL is one of the best courier but receiver most be responsible on call or email to them during shipping process.

Review by Kristian L. from on 21. February 2021


Breitling ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

Slow delivery but excellent watch thanks

Dealer's comment:

Kindly, thank you for your review but we would like to mention that the delivery time was in the timeline and no delay associated in delivery, as the purchase request was on 10th Feb and we received the payment at 10 pm, so we prepared the shipping on 11th Feb which was Thursday and as you live in Dubai and would know that Friday is public holiday and courier company does not work, courier collected the item on Saturday 13th and delivered on 14th ( in timeline). Any way thank you for your feedback and hope to provide correct information to people in your future feedbacks. Thank you

Review by Peter L. from on 04. February 2021


Bell & Ross ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Purchased the watch, had some issues with it and decided to return it. Seller was accommodating and no issues with return.

Dealer's comment:

Kindly, thank you for your feedback we appreciate it but your feedback has a delusory word I would like to clarify that the watch has not any issue, the watch was new, with a sticker and without any sign of wear, the only thing is the year of warranty which was Nov 2020 as **we mentioned in the description the year 2020**, same as 90% of watches in chrono24 which will not provide the current date of purchase, Specially our watch even was not registered, the client can register under his/her name. In case the client needs a current date for watches should buy from a boutique with the retail price. **The watch which our dear client returned was sent to another client directly and hope to see his feedback on the watch soon.** Thank you

Review by Abdulrahman A. from on 12. December 2020


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for your purchase, but I don’t know why 3 star for communication when we didn’t talk and your offer accepted immediately we shipped immediately after payment notification, on item description we have everything that you need to know about the watch.

Review by Thierry L. from on 16. November 2020


Baume & Mercier ...

Buyer recommends this dealer

Item description

Buyer's comment:

parfait

Review by Theodore W. from on 01. November 2020


Ikepod ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I had to pay additional shipping charges upon delivery.

Dealer's comment:

We don’t charge anything additional if you paid anything when the watch arrived In customs it was TAX and duty.

Review by Zhivko S. from on 06. October 2020


Franck Muller ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Obaid (Royal Watches) is a trustworthy watch dealer! Also he is very familiar with all the shipment details. I will contact him again when I decide to make a new purchase.

Dealer's comment:

Thank you dear, We hope also have more collaboration in the future.

Review by Russell C. from on 27. September 2020


Ikepod ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Order canceled

Review by Petr L. from on 17. June 2020


Breitling ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Hazeeb m. from on 06. June 2020


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Ed D. from on 27. May 2020


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Strap and watch arrived in separate packages, with the strap taking a little while. But everything is as described.

Dealer's comment:

Thank you for shopping with us, please explain everything clear ith might be important for our client why we ship in separate. It's only because the strap made by Croco skin if it's comes with the watch European union customs will return for 99%.

Order canceled

Review by Ricardo S. from on 14. May 2020


Zenith ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Amy from on 03. December 2019


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thanks, for your comment.

Review by Alexander Liam L. from on 26. November 2019


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The dealer has done me a favor and also the watch was a good deal. Thanks for that. But however, I only got information about the status on request, false promises regarding the shipping information and it did not feel well cared for and i had to be always behind. But All in all, it was okay. When the Watch arrived, most of it is forgotten.

Dealer's comment:

You had an idea about shipment and mention how much you save because of shipment you didn't pay even 1 USD TAX. In my opinion, it's worth 1 or 2 days behind.

Review by Remy G. from on 18. November 2019


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very good communication. Watch is perfect, as described. Price very competitive. Only one regret, the watch notice isn’t the right one (another model provided) without any announce and solution to replace it.

Dealer's comment:

Thanks for your comment. You bought it in special offer if you want to return it will cost me half the price you paid for the watch. You always have to check anything before you buy online in Chrono24 best price is important.

Review by Nando S. from on 14. October 2019


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Jeremy S. from on 02. September 2019


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

J’ai acheté une montre qui finalement ne m’a pas été envoyé au bout d’un mois. Sans explication claire et net. Une solution bis m’a été finalement mais j’ai pas eu l’an montre exactement commandé au début et dans des délais extrêmement long. Une remise commerciale m’a été refusée après tout ça.

Dealer's comment:

You knew about the late process before you pay and it was your choice, for this watch we talk about everything before you pay. Thanks for your comment.

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