With Chrono24 Buyer Protection, your purchase is in good hands

Watch Philosophy

Watches sold with Buyer Protection: 527

4.9 out of 5 stars  |  Reviews: 392

Detailed explanation of ratings 

 4.9
Shipping
 5.0
Item description
 4.7
Communication
96% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by Gary P. from on 10. April 2022


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Lucas D. from on 16. March 2022


Hamilton ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Brian W. from on 29. December 2021


Longines ...

Shipping
Item description
Communication

Buyer's comment:

Watch arrived after a lengthy delay. I didn't like it so asked to return it but have heard nothing from the seller after almost a week, so it has been necessary to raise the matter with Chrono24.

Review by Onur O. from on 25. November 2021


Longines ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very happy with the transaction. Seller is legit and honest. The delivery took a bit longer. I recomend this seller.

Review by mohamed k. from on 25. November 2021


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Order canceled

Review by Nigel M. from on 04. November 2021


Hamilton ...

Buyer recommends this dealer

Communication

Buyer's comment:

The watch I ordered was for a birthday and therefore I needed it to arrive before a certain date and when I ordered the watch the delivery date shown meant the watch would arrive in time. However, when I placed the order the delivery date moved to a time which would have been too late, hence the cancellation

Review by Aref E. from on 12. October 2021


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Overall, I am happy with the purchase from the dealer and would definitely use them again. I would ask that they review how frequently they communicate to their customers. I paid for the watch and didn't get a confirmation message or acknowledgement of payment. I then messaged them to confirm they were aware of my payment and could they go ahead and source the watch. I had no response. I rang them a few days later after hearing nothing and they were pleasant and helpful. They missed the deadline in fulfilling the watch and I heard nothing again so chased and they informed me they had contacted all of their customers around delays, I had no contact. The watch was dispatched a few days after.

Review by Harrie V. from on 05. September 2021


NOMOS ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

No adequate answer, too much delay... but in the end Okay

Review by Adam H. from on 11. August 2021


Longines ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Order canceled

Review by Kamil H. from on 04. April 2021


Zenith ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Brian from on 27. March 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Order canceled

Review by Malcolm P. from on 06. March 2021


Omega ...

Buyer recommends this dealer

Communication

Buyer's comment:

Good communication but delivery process very confusing. I cancelled the order in the end but the representative Rick was very professional and pleasant would recommend

Review by N. Mc from on 02. January 2021


Longines ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very pleased with watch, altough outer box damaged in transit. Disappointing when buying a decent watch

Review by Paolo A. from on 01. January 2021


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Filip F. from on 08. October 2020


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

2 screws were missing on my omega but the condition was as expected and the dealer handled it professionally

Order canceled

Review by Guy V. from on 06. October 2020


Omega ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Mark S. from on 24. August 2020


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Thomas W. from on 20. August 2020


Hublot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great watch.

Review by Käufer from on 20. June 2020


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Zunächst gute Kommunikation, nach Kauf keine Reaktion mehr auf Nachfragen.

Order canceled

Review by Jakub F. from on 04. May 2020


Omega ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Mr Hussbert from on 23. February 2020


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Good communication, often replied within 24hours and kept me updated on the progress of my purchase. Watch was brand new from an authorised dealer and full 5 year warranty included from date of purchase. Very happy with my timepiece

Review by Review from on 22. February 2020


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Arrived in good time. Watch as described on website.

Review by Alan M. from on 02. January 2018


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Excellent service from Maxim who communicated well and delivered on his promise to ensure delivery before Christmas.