JUVAL Horlogerie

Buyer's comment:

Shipping was incredibly fast, packaging was ok but the box that was enclosing the was was too smal and put unnecessary stress on the watch during intl shipping. Only real negative is that the add never mentionned the overly small bracelet for the watch, I had to source the only replacement one available in North America for a prenium of course. Somewhat okay to good experience

Buyer's comment:

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Buyer's comment:

Very knowledgeable and kind. Some delays were experienced. But, very helpful.

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Buyer's comment:

Nice watch, however the moment I attempted to set the time the watch hands decoupled from the crown requiring it to be serviced

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Buyer's comment:

Movement wasn't moving

Buyer's comment:

The dealer chose to use the Swiss Post as the carrier. That is not a problem, the problem is La Poste Francaise. They chose to stall the package, rip it apart and keep it at their premises for two weeks. This has nothing to do with the good will and the professionalism of Juval Horlogerie whose communication indicated far more worry than I ever felt. My experience with Juval is all positive. We have two discreet things here, JUVAL get five stars but La Poste Francaise steals two of them. The watch is the most beautiful item I have ever held in my hand. Forget-me-not. Fantastic!

Buyer's comment:

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Buyer's comment:

(-)Se la faire livrer en Europe il faut s'acquitter des taxes et des frais de dédouanement,pour moi (25 % en totalité),beaucoup trop et injuste! L'idéal:effectuer un petit voyage en Suisse,acheter la montre sur place avec supplément de 7,7% pour les taxes. (+)Excellente communication:obtenu infos et photos supplémentaires à propos de la montre,échange instructif:je pense que dans l'avenir, Juval sera plus transparent lors des transactions en incluant les taxes pour ses clients européens,évitant certaines surprises désagréables.

Buyer's comment:

Commerciante serio, purtroppo gli acquisti dalla Svizzera sono molto macchinosi e complicati e bisogna aggiungere tanti soldi in più x dazi ed Iva!

Buyer's comment:

Recommended dealer

Buyer's comment:

The watch wws not flawless as described amd the bracelet was shorter than described. But the seller refunded lartially for this, so its ok.

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Buyer's comment:

Veloce nella spedizione , orologio perfetto . Solo che non è un orologio a carica automatica così come nella descrizione ma a carica manuale. Le 98 euro di tasse doganali hanno rovinato la festa, fino ad un certo punto comunque!!

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Buyer's comment:

Svájc és az Európai Uniós országok között minden egyezmény ellenére nehezebben megy az áruk mozgása és a deklarációk ellenére VÁM is van. Az órát a minap kaptam meg kb. egy hónapos szállítási és VÁM eljárás után. Ezek után kifizettettek velem kb. 220 EU-t. Úgyhogy sem az órával, sem a svájci céggel nincs gondom, ellenben ez a hatalmas ártöbblet meggondolásra késztet Svájcból órát rendelni a jövőben.

Buyer's comment:

The dimensions of the watch were not accurate. The crown does not allow you to adjust the date.

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Buyer's comment:

Dealer forgot to mail extra links with first package. They came in later.

Buyer's comment:

Shipment a bit later then expected, about 10 days later.

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Buyer's comment:

Excellent vintage product.Accurate images and description.Interesting and unusual range of high quality vintage watches in stock.Shipping and courier very slow.19 days from payment to delivery switzerland to UK.This is a good dealer but weak courier.

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