Over 110,000 users from around the world give us 4.8/5 stars

Quality Diamonds

Trusted Seller since 2016
This dealer owns a store in which you may view their watches.
Watches sold with Buyer Protection: 407

4.8 out of 5 stars  |  Reviews: 272

Detailed explanation of ratings 

 4.9
Shipping
 4.8
Item description
 4.8
Communication
96% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by Cole L. from on 26. April 2022


Rolex Datejust 16220 Silver Dial Stainless Steel Box Papers

Buyer recommends this dealer

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Communication

Buyer's comment:

The watch is in pristine condition. The only issue was with one of the screws in the Oyster band, which was either stripped or replaced. I spoke with the owner who offered to replace it if I sent it back. I decided I’d keep it, but this should have been disclosed before sale.

Review by Bijaya G. from on 21. April 2022


Rolex Day Date President 18238 Champagne Tapestry Dial 18k Gold Box Papers

Buyer recommends this dealer

Shipping
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Communication

Buyer's comment:

Rolex box was damaged I wish it was packaged with bubble wrap. Overall good experience.

Dealer's comment:

Hello and thank you for your purchase. This watch came with an old Rolex box. Because of the age of the box, it was slightly worn however this is the original box that came with this watch. Please let us know if you have any other questions or concerns that we may be able to help with.

Review by Hong Chi L. from on 19. April 2022


Croton Blue Dial 14k Yellow Gold With Box

Buyer recommends this dealer

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Communication

Buyer's comment:

Very good

Older than 30 days

Review by Alan from on 25. January 2022


Rolex ...

Buyer recommends this dealer

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Buyer's comment:

I received the watch in good condition. The seller wedged the box into an undersize FedEx shipping box so that the sides bowed out and I imagine the watch got bumped around quite a bit because it may not of been properly protected. I would recommend that they use a proper size shipping box to ship out their watches.

Review by Dale D. from on 22. November 2021


Rolex ...

Buyer recommends this dealer

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Item description
Communication

Buyer's comment:

Dealer contact was sort of short and did not elaborate especially when the price changed overbite. They did negotiate somewhat although the communication regarding this could have been better.

Review by Thaveerat P. from on 22. October 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I saw the rolex daytona has more strach than i saw in picture. There is some buff on the yellow gold strap. And bazel is not quite good as in the picture. The service is excellent. Shipment is punctual. Fast communication is taking place. Thank you.

Review by WMD from on 09. July 2021


TAG Heuer ...

Buyer recommends this dealer

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Buyer's comment:

The watch looked very good on receipt, beautiful condition. However, the chronometer did not work properly. The seller had me return the watch for service and then sent it back to me - but it still did not work, so I returned the watch and had my money refunded. While I was disappointed, I must say that the seller was very responsive and prompt in trying to resolve the issue. As such, I would recommend them. While I did get a full refund, this small transaction still cost me $52 for a foreign transaction fee on my credit card. I was not aware that this would be a foreign transaction since the seller was in the US. Had I known this, I would have used a different credit card that did not charge a transaction fee. So - beware. This is on chrono24 for not making it clear - not the seller.

Review by 小华 何. from on 04. June 2021


Chanel ...

Buyer recommends this dealer

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Buyer's comment:

-

Review by Peter F. from on 06. February 2021


Rolex ...

Buyer recommends this dealer

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Communication

Buyer's comment:

Watch originally arrived apparently without having been serviced or checked, so it was losing time very badly. This was my first purchase on your site, and from this dealer, so I was not sure whether I should expect the watch to be working correctly. However, the seller promptly asked me to send the watch back for remedial work, which was carried out promptly at the seller’s expense. The seller also paid for my return shipping. The watch now seems to be functioning correctly, within normal tolerances, so I (and my wife, for whom it was a gift) are quite happy.

Review by John R. from on 21. November 2020


Rolex ...

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Buyer's comment:

Watch was received not working

Review by Denise C. from on 21. September 2020


Rolex ...

Buyer recommends this dealer

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Communication

Buyer's comment:

The watch was in great condition and it took a week to arrive from USA to Australia. Thanks

Order canceled

Review by Francisco G. from on 21. September 2020


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by jennifer D. from on 14. September 2020


Rolex ...

Buyer recommends this dealer

Shipping
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Communication

Buyer's comment:

-

Review by Jimmy L. from on 01. June 2020


Omega ...

Buyer recommends this dealer

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Buyer's comment:

-

Order canceled

Review by Tim L. from on 29. May 2020


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by AA from on 17. May 2020


Rolex ...

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Buyer's comment:

My main issue with this purchase was that the seller listed the watch saying it comes "original box and original papers" The watch did come with an original box but no paper work besides a receipt for a watch overhaul that was performed in 2018. I communicated to the seller that I was mislead and unhappy due to this and asked if perhaps the seller could give me any type of discount since the watch was listed incorrectly but he said he was unable to extend any credit or courtesy to me. It's a shame because I felt extremely happy about this purchase, only to be extremely dissatisfied in the end.

Review by Sebastian D. from on 17. April 2020


Rolex ...

Buyer recommends this dealer

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Communication

Buyer's comment:

-

Review by André B. from on 04. January 2020


Rolex ...

Buyer recommends this dealer

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Buyer's comment:

Der Preis für den Zoll war etwas hoch. Ich denke, ich verzollte das Gesamtgewicht der Uhr als Gold. Dies war bei anderen Uhren aus den USA nicht der Fall...

Review by Steve from on 15. November 2019


Rolex ...

Buyer recommends this dealer

Shipping
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Buyer's comment:

-

Review by sts from on 31. August 2019


Rolex ...

Buyer recommends this dealer

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Buyer's comment:

No problem. Good job. Thank you.

Review by YUYA K. from on 24. August 2019


Rolex ...

Buyer recommends this dealer

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Buyer's comment:

-

Review by Jack F. from on 12. August 2019


Philip Stein ...

Buyer recommends this dealer

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Communication

Buyer's comment:

-

Review by Rajan P. from on 22. July 2019


Rolex ...

Buyer recommends this dealer

Shipping
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Buyer's comment:

-

Review by Dan from on 30. March 2019


Rolex ...

Buyer recommends this dealer

Shipping
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Communication

Buyer's comment:

Easy to communicate with and shipped watch very quickly, however watch was listed as 'very good condition' and whilst the face was, the bracelet had a large crack in a link. AD and Rolex official store advised the watch was not wearable in its state. Dealer accepted return no problem (though some debate regards who should be liable for shipping given inaccuracy of watch description)

Review by Sarah M. from on 18. March 2019


Cartier ...

Buyer recommends this dealer

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Buyer's comment:

-

Review by An from on 09. March 2019


Rolex ...

Buyer recommends this dealer

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Buyer's comment:

-