110,000 purchases with an "excellent" rating worldwide

Watches World UK

Trusted Seller since 2016
Number of recommendations from other Chrono24 dealers: 3
Watches sold with Buyer Protection: 1540

4.7 out of 5 stars  |  Reviews: 1,222

Detailed explanation of ratings 

 4.7
Shipping
 4.9
Item description
 4.5
Communication
90% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by lee s. from on 03. April 2022


Jaeger-LeCoultre ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Dear Mr. Sullivan, Thank you for your review! We want you to fully enjoy the newly purchased timepiece, and we will be glad to have you again as our client! Best regards, Watches World Customer Service

Order canceled

Review by AC M. from on 16. March 2022


Parmigiani Fleurier ...

Communication

Buyer's comment:

Ordered a watch they didn't have and waited 2-3 months for nothing. In the end, they did not perform. Communication was good.

Dealer's comment:

Dear Mr. Morgan, Thank you for your appreciation of Watches World's communication aspect. We are sorry to hear that your experience of purchasing a watch from Watches World was not as you had been expecting. We are extremely sorry and apologise for the inconvenience. We remain at your disposal whenever you need our assistance. Best regards, Watches World Customer Service

Review by Gary P. from on 09. March 2022


Cartier ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Dear Mr. Pemberthy, We are thankful to you for choosing Watches World and we will be glad to assist you again in future! Kind regards, Watches World Customer Service

Review by Rory M. from on 04. March 2022


Zenith ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Watch recd in perfect order tho box was a little marked. Watch was delayed several times with a frustrating lack of proactive communication. I'd prob still use dealer again with this in mind for right watch and price.

Dealer's comment:

Dear Mr. Murphy, Thank you for your review. We did our best to deliver the watch you ordered in the timeframe communicated to you, while keeping you informed of the progress of its delivery as far as possible. We are grateful to you for your positive attitude and we will be glad to assist you anytime you decide to purchase a new watch. Sincerely, Watches World Customer Service

Review by Nick B. from on 07. February 2022


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Unfortunate delay in acquisition of purchase. Update communication required prompting, but happy with purchase once received.

Dealer's comment:

Dear Mr. Bracey, Thank you for your kind review and for recommending Watches World! We do our best to arrange the delivery of the watch in the shortest time, trying to keep you posted on the shippment process. We are thankful to you for choosing Watches World, and we will be glad to have you again as our client! Best regards, Watches World Customer Service

Review by Len H. from on 26. December 2021


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Box lining was damaged. Otherwise perfect, friendly service

Dealer's comment:

Dear Mr. Horwich, Thank you for your review and recommending Watches World! We are glad that you liked your experience with Watches World and hope to assist you again in future! Kind regards, Watches World Customer Service

Review by Mark R. from on 07. December 2021


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Dear Mr. Rudd, Thank you for your high appreciation! We will be glad to assist you anytime you decide to purchase a new watch! Best regards, Watches World Customer Service

Review by James G. from on 30. November 2021


Jaeger-LeCoultre ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Happy with product but the communication was often misguided as it related to the delivery. Like a lot of reviews timing of delivery was inaccurate, waited longer than expected with watch and box in different locations at one point. Improvements should be made in this space to ensure expectations are aligned between dealer and customer. Overall, watch arrived as advertised at a good price. Thanks

Dealer's comment:

Dear Mr. Gibson, Thank you for your review! Your opinion is valued greatly and helps Watches World improve the quality of its services. Watches World does its best to arrange the delivery of watch in the shortest time trying to keep you up to date at the extend it depends on it, and it is regrettable when some oversights happen. We appreciate your positive attitude and we hope you will address Watches World any time your need a new watch! Best wishes, Watches World Customer Service

Review by Duncan Y. from on 14. November 2021


Panerai ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Dear Mr. Young, Thank you for your review and for recommending us to other customers! We will be always happy to offer you our services in future! Best regards, Watches World Customer Service

Review by Afwaan S. from on 15. October 2021


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Excellent service there was a delay in my shipment but otherwise happy working with them excellent service and the team is always there to answer your questions.

Dealer's comment:

Dear Mr. Siraj, We’re glad to know that you appreciate professional service provided by Watches World! We do our best to arrange the delivery of the watch in the shortest time, trying to keep you up to date at the extend it depends on us. Sometimes unexpected circumstances lead to the delay of watches delivery, and in such cases we focus all our efforts for speeding up the process of the shipment. Your opinion is valued greatly and helps Watches World maintain high standard of service. We will be always happy to offer you our services in future! Best regards, Watches World Customer Service

Review by Brian S. from on 06. October 2021


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Dear Mr. Sinclair, Thank you for the 5-star review and for the fact that you appreciated the level of services provided by Watches World! We remain at your disposal for future orders from your side! Kind regards, Watches World Customer Service

Review by Bob C. from on 03. October 2021


Hublot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very good price for the watch - worth the wait

Dealer's comment:

Dear Mr. Crompton, Thank you for sharing your kind review! It was our pleasure to assist you in purchasing your new timepiece and to offer you a convenient price for it. On behalf of everyone at Watches World, we wish you to enjoy having your new watch and hope to assist you again soon! Best regards, Watches World Customer Service

Review by Shane W. from on 03. October 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

There were a couple of delays around confirming the shipping date and unanswered messages - once these were resolved the service was excellent again

Dealer's comment:

Dear Mr. Warman, Thank you for your review! We’re glad to know that you appreciate the services provided by Watches World. We do our best to arrange the delivery of the watch in the shortest time, trying to keep you up to date at the extend it depends on us. Sometimes unexpected circumstances lead to the delay of watches delivery, and in such cases we focus all our efforts for speeding up the process of the shipment. We appreciate your positive approach and remain at your disposal for future requests from your side. Best regards, Watches World Customer Service

Order canceled

Review by Cyril Pierre Francois D. from on 28. September 2021


Girard Perregaux ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Dear Mr. Dedron, Thank you for your appreciation of Watches World's communication aspect! We remain at your disposal for future requests from your side. Best regards, Watches World Customer Service

Review by Gavin B. from on 27. September 2021


Hublot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Dear Mr. Baker, Thank you for your review and for the fact that you appreciated the level of services provided by Watches World. We remain at your disposal for future orders from your side! Kind regards, Watches World Customer Service

Review by Kit S. from on 20. September 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I bought a watch and the team were bery helpful. They made sure I was kept up to date and got back to me promptly when I had any questions. The item arrived as described and I am happy with my purchase.

Dealer's comment:

Dear Mr. Shah, Thank you for your review! We did our best to succeed in organizing the selling transaction in the best way and we are glad that you appreciated our efforts. Thank you again for recommending us! We will be glad to provide to you our services whenever you will decide to purchase a new watch. Kind regards, Watches World Customer Service

Review by simon L. from on 18. August 2021


Chopard ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The watch has arrived and I am very pleased with it, the price is very competitive and it was as described. Watches World were good on communication and kept me regularly up to date on delivery. The watch appeared a considerable time after the original delivery date. This was not a problem for me and expected based on other reviews. This watch was not sourced from the UK as suggested in the advert, again not a problem for me although perhaps the seller could be clear on this. I would use this retailer again.

Dealer's comment:

Dear Mr. Lindsey, Thank you for the detailed review about your experience with Watches World! We are pleased that you appreciated our efforts to deliver the watch in the shortest time. We do our best to organize efficiently the logistics for minimizing the delivery time, even if the ordered watch is in the stock from another country. The prompt communication is the most important aspect in our working process and we are glad that you have noticed our willingness in this regard. We are grateful to you for choosing Watches World and we will be glad to assist you again! Kind regards, Watches World Customer Service

Review by Bruce T. from on 13. August 2021


Hublot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Watches World UK delivered a brilliant time piece at a very good price. The wait for delivery was frustrating, about double what was listed as the indicated delivery time and with proactive communication they could have managed that better. The team always responded promptly and very politely but were not proactive, especially when there were constant missed dates for delivery. But the watch was a rare piece and turned up eventually at a very good price so I am a happy customer and I would shop with WW UK again.

Dealer's comment:

Dear Mr. Trewhella, Thank you for your kind review! We did our best to provide the desired watch to you at the most competitive price and to organize the delivery in the most convenient way in order to minimize shipping costs. Sometimes unexpected circumstances lead to the delay of watches delivery, and in such cases we focus all our efforts on speeding up the process of the shipment and on keeping our clients informed at the extend it depends on us. We appreciate a lot your positive attitude and will be glad to assist you in purchasing a new watch in future! Kind regards, Watches World Customer Service

Review by Paul S. from on 04. August 2021


Jaeger-LeCoultre ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Dear Mr. Salador, Thank you for the 5-star review and for the fact that you appreciated the level of services provided by Watches World! We remain at your disposal for future orders from your side! Sincerely, Watches World Customer Service

Review by Graham R. from on 01. August 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Really please with purchase. DHL Leave a lot to be desired Would definitely recommend Watches World

Dealer's comment:

Dear Mr. Rothwell, We are glad that you liked your experience with Watches World and we are grateful to you for recommending us to other clients! We are very sorry for the inconvenience caused by DHL and will complain about this matter accordingly, to exclude such situations in the future. We are thankful to you for choosing Watches World, and we will be glad to have you again as our client! Kind regards, Watches World Customer Service

Review by Kenneth F. from on 28. July 2021


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Reactive and quick responses but watch did take quite some time to arrive as they had to source it from their other shops in EU But watch was perfect packaging excellent and very competitively priced

Dealer's comment:

Dear Mr. Ford, We are glad to know that you liked your experience with Watches World, as providing quality services is our priority. All our efforts were directed towards delivering to you the desired timepiece as soon as possible keeping you informed about the shipment process. We are thankful to you for choosing Watches World, and we will be glad to have you again as our client! Kind regards, Watches World Customer Service

Order canceled

Review by Zoltán K. from on 24. July 2021


Hublot ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Dear Mr. Kiss, Thank you for your rating for communication and for recommending Watches World! We are glad that you liked your experience with us and hope to serve you again soon! Kind regards, Watches World Customer Service

Review by Carsten from on 22. July 2021


Hublot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Delivery time was considerably longer than promised. Anyway, the good price was worse waiting.

Dealer's comment:

Dear Mr. Birk, Thank you for your kind review! We do our best to provide the desired watch to you at the most competitive price and to organize the delivery in the most convenient way in order to minimize shipping costs. We appreciate a lot your positive attitude and will be glad to assist you in purchasing a new watch in future! Best regards, Watches World Customer Service

Review by Marc J. from on 21. July 2021


Panerai ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Love the watch....cost about 3/4s of what it would at a retail outlet!...arrived quickly and good communication throughout...

Dealer's comment:

Dear Mr. Jerrard, Thank you for your valuable feedback and for recommending us to other customers! It was our pleasure to assist you in purchasing the watch and to provide it to you at the best price. We wish you to enjoy having your new watch and hope to serve you again soon! Best regards, Watches World Customer Service

Review by Luis J. from on 06. July 2021


Breitling ...

Shipping
Item description

Buyer's comment:

Ras

Dealer's comment:

Cher Monsieur Jordao, Nous vous remercions pour votre retour qui nous est précieux. Vos commentaires nous sont utiles car ils contribueront à améliorer les services fournis dans le cadre du processus de vente que nous tentons chaque jour de perfectionner afin de satisfaire pleinement nos clients. Nous espérons sincèrement vous avoir de nouveau comme client à l'avenir afin de vous offrir une meilleure expérience. Meilleures salutations, Service client Watches World

Review by Iain W. from on 04. July 2021


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Overall I'm very pleased with Watches World and would definitely recommend them........it was a great price for an Omega Seamaster 300 Professional with a big saving compared to an AD.....but just be prepared to wait for your order (6 weeks in my case) !

Dealer's comment:

Dear Mr. Wilkinson, We appreciate the time and effort that you dedicated to providing your valuable feedback! Your opinion is important to us, as it helps Watches World maintain a high level of service and meet the clients’ expectations. It was our pleasure to assist you in purchasing your Omega Seamaster 300 Professional and to provide it to you at the best price and in perfect condition. All our efforts were directed towards delivering to you the desired timepiece as soon as possible keeping you informed about the shipment process. We are thankful to you for choosing Watches World, and we will be glad to have you again as our client! Kind regards, Watches World Customer Service

Review by Paul S. from on 29. June 2021


Cartier ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

If you are happy to endure long delivery times for great prices then WW do exactly as they say. Product and pricing were perfect but long delays in receiving the watch and not the best communication marred a great purchasing experience.

Dealer's comment:

Dear Mr. Smith, Thank you for sharing your experience with Watches World! We are glad that you appreciated the quality of the watch offered at such a great price. Watches World always acts in the best interests of their clients. We are working tirelessly to deliver maximum satisfaction and it was indeed greatly disturbing for us to be delayed with the delivery of the watch. We sincerely hope to have you as a client again in future in order to provide you a better experience. We will be always happy to offer you our services, so you could enjoy the best watches at a competitive price. Best regards, Watches World Customer Service

Review by Darrin T. from on 20. June 2021


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Really pleased with the watch, in perfect condition. Responses to enquiries during the process were prompt, courteous and informative. However, a couple of hiccups regarding communication along the way: 1. The watch took 2-3 times longer to ship than quoted; 2. When delivery times were missed (on multiple occasions), the vendor did not contact me, I had to chase the matter up with them (they always responded). Nevertheless, I received a great watch at an amazing price. Would I use Watches World again? Yes, but only using the service of Chrono24 to give me complete confidence.

Dealer's comment:

Dear Mr. Tomkins, Thank you for the description of your experience with Watches World! We did our best to respond promptly to all your enquiries and to deliver the watch as soon as possible. It was our pleasure to assist you in purchasing the watch and to provide it to you at the best price and in perfect condition. We are grateful to you for choosing Watches World, and we will be glad to have you as our client again! Kind regards, Watches World Customer Service

Order canceled

Review by James R. from on 26. May 2021


Zenith ...

Communication

Buyer's comment:

Communication was fine but beware that many of these watches are not actually in stock and will take 4-5 weeks to arrive if at all (mine didn’t). Won’t be ordered from these guys again - I also doubt these guys are UK based.

Dealer's comment:

Dear Mr. R., Thank you for your review. Watches World is a trusted dealer based in the UK whose activity is fully related to the selling of high-quality, brand new watches. All our efforts are directed towards achieving a high level of service, including organizing the logistics in such a way as to deliver to the client the desired timepiece as soon as possible. Due to the lockdown in certain European countries the delivery may take longer than expected, and we inform our clients about the shipping process to the extent it depends on us. Thank you for choosing Watches World. We remain at your disposal whenever you need our assistance. Best regards, Watches World Customer Service

Order canceled

Review by Daniel M. from on 21. May 2021


Cartier ...

Buyer recommends this dealer

Communication

Buyer's comment:

Communication is good. However expect to wait for your watch, especially in these pandemic times. My watch could not be sourced in a reasonable time frame. I would recommend this dealer but have the knowledge that the deal will not always go through.

Dealer's comment:

Dear Mr. Motamed, Thank you for your rating for communication and for recommending Watches World! We do our best to speed up the process of watch’s delivery and inform our clients about the shipping at the extend it depends on us. Sometimes it takes longer because of pandemic and lockdown which influence the time needed for delivery. Thank you again for your appreciation. We will be pleased to have you as our client in future! Sincerely, Watches World Customer Service

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