Watch My Diamonds

Trusted Seller
This dealer owns a store in which you may view their watches.
Number of recommendations from other Chrono24 dealers: 1
Watches sold with Buyer Protection: 1280

4.8 out of 5 stars  |  Reviews: 654

Detailed explanation of ratings 

 4.8 Shipping
 4.8 Item description
 4.8 Communication
98% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by Koraphat M. from on 19. February 2024


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The watch I bought, in a good condition as I expected, but the thing is that the dials colour is a little more fade than the photos. In the pictures looked more fresh and exact the blue colour I wanted. But it’s not a big problem. A little bit disappointed with the shipping process, taking an age and losing in communication. I have provided all my info but they could not reach me. That’s got on my nerves.. Overall I am satisfied with what I got and I think the dealer is doing a good job and knowing what they are selling.

Dealer's comment:

Thank you for sharing your feedback with us! We apologize for any inconvenience caused by the delay in reaching you due to customs clearance processes. Although these circumstances are beyond our control, we regret any frustration you experienced. We're pleased to know that overall, you are satisfied with your purchase and recognize the quality of our products and service. Your satisfaction is important to us, and we're committed to improving our processes to enhance your experience. We are looking forward to do more business with you in the future! Thank you for choosing us =)

Review by Ola W. from on 07. January 2024


Cartier ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

-

Review by Thai N. from on 12. March 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

Good

Order canceled

Review by Pablo P. from on 19. January 2023


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Order canceled

Review by Marco B. from on 20. December 2022


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by hendrik r. from on 30. October 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Horloge besteld maar niet binnen de gestelde termijn gekregen jammer want het zou een kado zijn. Gelukkig is alles goed opgelost door chrono en de dealer. Ik kan de trust check out aanbevelen scheelt veel zorgen.

Review by ming l. from on 08. October 2022


Cartier ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Super responsive, quality merchandise, hope to do business again.

Review by Luke L. from on 11. July 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Trusted dealer

Review by CARLOS L. from on 20. June 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Ben M. from on 11. June 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by TAKASHI M. from on 20. May 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

スムーズに対応してもらい感謝していますが、 GWもあり購入から商品受取までが少し時間がかかってしまいました。 連絡はこまめにいただきましてありがとうございました。

Dealer's comment:

We are glad that you love your watch! =)

Review by Frank R. from on 29. March 2022


Omega ...

Shipping
Item description
Communication

Buyer's comment:

The watch took two weeks to ship.

Dealer's comment:

Hello Dear Buyer, We sincerely apologize that due to customs processing delays your order came late. We hope you love your watch and will enjoy it for many many years =)

Review by Jorge G. from on 15. March 2022


Tudor ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Love the watch, would just suggest more timely communication from Watch My Diamonds. Received the watch as posted and shipped with the upmost care, but the lack of communication from them was unsettling given the amount of the purchase. Although the reply time was good when messaged, Watch My Diamonds didn't confirm the purchase or delivery date until nine days after the purchase when they sent tracking details. During that time I did receive a message from Chrono24 saying the seller has not sent the item yet, and they had asked them to message regarding the delay. Delivery time was 2-6 days according to the post although they did mention on a message prior to purchase that delivery time would be 7-10 days.

Dealer's comment:

Thank you so much for your feedback! =) We are happy to hear that you loved your purchase. We see in the conversation that our customer representatives did let you know that the delivery would take 7-10 business days and they did message you when the package was finally coming to your location. But we will definitely pass your feedback to the management, so they could schedule more frequent updates in regards to the shipping =)

Review by Henri from on 11. March 2022


Rolex ...

Buyer recommends this dealer

Item description
Communication

Buyer's comment:

-

Review by Silvia O. from on 10. March 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Joseph C. from on 25. February 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Different reference watch than advertised.

Dealer's comment:

We see that there was a mistake in the model number of the listing. Even though 16014 and 16030 feature exactly the same movement and the only difference is that 16014 originally had white gold bezel versus 16030 having stainless steel, we absolutely understand your concern. We would like to offer again our sincerest apologies for the inaccurate information displayed on the listing. We have updated the information now and will ensure this does not repeat itself. Our customers’ happiness is our top priority. Our offer to exchange the watch for the exact same one, with the correct model number still stands open. Your review is really valuable to our business and we are thankful that regardless of this small misunderstanding you still recommend us =)

Review by Steve M. from on 14. February 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

Lieferung verzögert, wurde erst nach Wiederaufforderung über Chrono24 versendet. Uhr leicht überteuert, Uhrwerk benötigt eine Generalüberholung

Dealer's comment:

Hello Dear Buyer, We are sorry to hear that you've experienced delays during shipment. Your order has been shipped out within 4 business days after payment, successfully passing quality control inspection that makes sure the watch is without scratches and all the diamonds are securely tightened in. Our company's main goal to have happy customers. If by any reason the watch did not meet your expectations, please do not hesitate to reach out within your return period, as we provide free returns for the whole amount no questions asked! =)

Review by Sohail Alim from on 10. January 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Thanks to Watch My Diamonds, I now own my first Rolex. The watch is exactly as advertised and in superb condition. Even the box is in very good condition. I did however feel the communication from the vendor could have been better and at most times I felt pretty insignificant, considering that it's only an $8,000 purchase because of the attitude of the vendor and I did not get the support I was expecting. However, they were pretty responsive (just not that helpful). But the key question: are they genuine and would I buy from them again. I found them to be genuine and I will definitely look forward to buying my next watch from them again.

Dealer's comment:

Thank you for taking time to write us a review! We appreciate your words and very sorry that there were some delays with the payment process, changing address and verification. We were doing our best to speed up that process with chrono24 and get your order on time! =) Enjoy it for many many years! =)

Review by Thai N. from on 13. December 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very good dealer, highly recommended.

Dealer's comment:

Thank you so much for doing business with us! =)

Review by Andrew R. from on 07. December 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Jason G. from on 06. December 2021


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Chris W. from on 18. October 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The picture of the watch I wanted was a stock photo, and the seller would only send me pictures after I had competed the order (I took a gamble - luckily I was happy with what I got). It sometimes took two or three days to hear back when I had a question - it seems like this vendor observes every Jewish holiday (and there are many). But they were always polite and helpful! Shipping was quick and they were very helpful when I needed to change the delivery address. Overall I’m very pleased with the watch and customer service.

Dealer's comment:

Thank you so much for your review! =) We appreciate your honesty and glad that you loved your purchase.

Review by Kyle D. from on 20. September 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

It was surprising when the receipt was $8064. And the charge on CC $8145. A little $80.00 charge nobody can tell me a satisfactory answer. But dealer is totally legitimate the watches are pristine condition, looks new, accurate discription and photos. Great communication. If you want a luxury watch at a fantastic price than you better Watch Your Diamonds. I will definitely be coming back. Thanks

Review by Christian T. from on 01. September 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The comunication with the dealer was fast and very cooperative. Unfortunately the watch took over 3 weeks until it arived in my hands

Dealer's comment:

Thank you so much for recommending us and doing business with our company. Once again, we want to apologize on FedEx behalf for the delay. Hopefully it will not happen again in the future. Please enjoy your beautiful watch in good health and stay safe!

Review by Markus from on 03. July 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Die Uhr entsprach nicht ganz der Beschreibung. Der Händler war sehr kooperativ und hat die Uhr zurückgenommen. Sehr schnelle und freundliche Kommunikation.

Review by Jannett P. from on 03. June 2021


Cartier ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you so much for doing business with us! =)

Review by Matthias K. from on 05. April 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Alles super

Order canceled

Review by M from on 27. March 2021


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Sam H. from on 23. March 2021


Cartier ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Noel P. from on 11. March 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Took a while to get confirmation of shipment