Watches of Mayfair
4.7 out of 5 stars | Reviews: 732
Detailed explanation of ratings
| 4.8 | Shipping |
|---|---|
| 4.8 | Item description |
| 4.7 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Review by AP from on 22. December 2023
Mido ...
Buyer recommends this dealer
Dealer's comment:
Dear Aled, We are pleased that you are satisfied with your new Mido timepiece. As advised during our communication, the watch was initially located with our suppliers. Unfortunately, our partners do not accept reservations until the full payment. Therefore, we did our best to source you another piece the fastest we could. We appreciate your patience and understanding during the process. We also encourage everyone to make payment as soon as we confirm an order from our end in order to avoid any disappointment. Yours sincerely, Watches of Mayfair
Review by Tuomas P. from on 23. August 2022
Oris ...
Buyer recommends this dealer
Buyer's comment:
Following text was written on add, and meaning of it was unclear to me: "We offer 20% VAT discount for all products exported outside the UK". Product was very good!
Review by David S. from on 10. January 2022
Zenith ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Stefano from on 08. October 2021
Omega ...
Buyer recommends this dealer
Buyer's comment:
Perfect watch, fast shipping. Shame about unsatisfactory communication. Good after sales service, I thank Miss Anastassia for the time she has given me.
Review by Leon T. from on 14. June 2021
Breitling ...
Buyer recommends this dealer
Buyer's comment:
I wasn‘t able to see any pictures before the trade. But the service was great and the empolyee was very friendly.
Review by Christian K. from on 28. December 2020
NOMOS ...
Buyer recommends this dealer
Buyer's comment:
Sehr schnelle und korrekte Abwicklung trotz UK-Lockdown!
Review by Heiko from on 09. September 2020
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Schnelle Lieferung, netter Kontakt (danke Stephen), leider etwas mühsam eine Rechnung mit Seriennummer zu bekommen. Letztendlich hat alles geklappt, kann man weiterempfehlen.
Review by Thibaut M. from on 07. July 2020
Seiko ...
Buyer recommends this dealer
Buyer's comment:
Bon professionnel, article conforme à la description, envoi rapide MAIS aucune souplesse dans la négociation de prix .... dommage!! sans quoi tout serait parfait.
Order canceled
Review by Udo M. from on 04. May 2020
Jaeger-LeCoultre ...
Buyer recommends this dealer
Buyer's comment:
-
Review by CHRISTINE R. from on 07. February 2020
Boucheron ...
Buyer recommends this dealer
Buyer's comment:
Le bracelet fourni ne correspond pas au modèle. J'ai signalé le problème via le processus médiation, mais je n'ai pas eu de retour.
Review by Robert E. from on 03. February 2020
Oris ...
Buyer recommends this dealer
Buyer's comment:
Nice watch, good price. Thanks
Review by Jeff J. from on 26. November 2019
Piaget ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Dusan A. from on 20. November 2019
Ball ...
Buyer recommends this dealer
Buyer's comment:
-
Review by yanick F. from on 05. November 2019
Panerai ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Thibaut M. from on 05. October 2019
Seiko ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Varun M. from on 19. August 2019
Maurice Lacroix ...
Buyer recommends this dealer
Buyer's comment:
Easy process overall. As advertised. Smooth process.
Review by John W. from on 03. July 2019
Montblanc ...
Buyer recommends this dealer
Buyer's comment:
Was slightly apprehensive about buying online but Chrono24 and Watches of Mayfair couldn’t have been better....My new watch arrived with all papers and signed guarantee
Review by Jules H. from on 24. June 2019
Breitling ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Bernardo C. from on 27. May 2019
Maurice Lacroix ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Manuel T. from on 26. March 2019
Breitling ...
Buyer recommends this dealer
Buyer's comment:
Todo, correcto lo único el tiempo de espera que fueron 4 semanas por lo demás todo bien, lo recomiendo, gracias.
Review by Federico P. from on 31. January 2019
Seiko ...
Buyer recommends this dealer
Buyer's comment:
Indicavano consegna dal 26 dicembre all'11 gennaio, la consegna è avvenuta il 21 di gennaio. Non hanno mai cambiato la data di consegna stimata anche quando il ritardo era evidente. Avevamo concordato una regolazione del bracciale a 17 cm e mi hanno risposto che non potendo farlo direttamente non sarebbe stato preciso, ho risposto che se non era preciso non era un problema, ma non hanno sistemato il bracciale (forse hanno erroneamente capito che potevano soprassedere).
Review by KAZUYUKI F. from on 15. October 2018
Hublot ...
Buyer recommends this dealer
Buyer's comment:
此方が荷物の発送予定を尋ねたところ、発送されていないのに発送したと言った点だけが唯一のマイナス点です。
Review by Malin M. from on 27. September 2018
Jaeger-LeCoultre ...
Buyer recommends this dealer
Buyer's comment:
Slow but finally fine.
Review by Petr K. from on 26. September 2018
Maurice Lacroix ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Attila J. from on 29. May 2018
TAG Heuer ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you for your feedback. We do not feel that it is fair to grade communication as 1 star when your messages were answered except one case when it was not possible to send the actual images of the watch from our distribution centre. We will do our best to improve in the future.
Review by Sebastian J. from on 09. April 2018
Maurice Lacroix ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Sammy R. from on 28. February 2018
Bell & Ross ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Tomaz M. from on 13. February 2018
U-Boat ...
Buyer recommends this dealer
Buyer's comment:
Everything was perfect except delivery time. It was too long .
Dealer's comment:
Thank you for your feedback. Delivery times for pre-order items that we provide are estimated and based on our company’s experience of previous orders for the same watch models in the past. Occasionally, there are delays that are outside of our control.
Review by James B. from on 02. February 2018
Maurice Lacroix ...
Buyer recommends this dealer
Buyer's comment:
The dealer was fantastic, well presented (I went into the shop) and knew us stuff. The only downfall was the lack in communication between ordering the watch and it arriving. I appreciate I ordered at a busy period but more communication would have helped the process massively and eased a lot of stress on my side of the deal
Review by J from on 17. January 2018
Montblanc ...
Buyer recommends this dealer
Buyer's comment:
Handelaar moet beter communiceren over de duur van de levering.
Dealer's comment:
Dear Jacm, The watch was delivered within the timeframe specified. In addition, we have promptly responded to your queries (within 5 minutes). We are always here to assist you. However, we are puzzled as regards one star rating on communication and do not consider it to be fair.
Buyer's comment:
Happy customer on the whole however.... Ordered on 21 nov but was told not in stock once id payed 48 hours later which annoyed me. I was told they had sold the watch when they were aware it was inside the 3 day sale period and agreed sale contract according to chrono24 terms and conditions. As a result, I had to wait until Dec 5 for delivery after another was sourced and posted. With that said, the watch was delivered within the promised 2 weeks and as described. Box and papers and I was happy with my purchase and I felt confident that they would honor the sale. I have to mark down the communication because the watch should have been reserved and shouldn't have been sold whilst it was in a payment pending state inside the 3 days. If the watch wasnt ready for immediate dispatch, I think I would have preferred they said it was going to take a week to source since I appreciate its not readily available in the UK.