Luxury Souq Dubai
4.5 out of 5 stars | Reviews: 186
Detailed explanation of ratings
| 4.8 | Shipping |
|---|---|
| 4.8 | Item description |
| 4.5 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Order canceled
Review by Shabeeb R. from on 13. July 2022
IWC ...
Buyer recommends this dealer
Dealer's comment:
Thank you for your recommendation!
Review by Fatima M from on 09. June 2022
Concord ...
Buyer recommends this dealer
Buyer's comment:
Thanks a lot
Dealer's comment:
Thank you for your positive feedback, Madam. Enjoy your watch!
Order canceled
Review by NAGAO I. from on 16. March 2022
Girard Perregaux ...
Buyer recommends this dealer
Buyer's comment:
-
Order canceled
Review by 吉秀 永. from on 16. March 2022
Omega ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you for recommending Luxury Souq!
Review by G. H. Ng from on 09. January 2022
Harry Winston ...
Buyer recommends this dealer
Buyer's comment:
The lady in telephone/on-line sales, Ms Farrah was excellent.
Dealer's comment:
Thank you for trusting Luxury Souq! Cheers!
Review by KAZUMICHI T. from on 29. December 2021
Chopard ...
Buyer recommends this dealer
Buyer's comment:
対応は、早くとても良かった。親切でした。 しかし、商品は傷も多く新品や未使用品では無かった。 展示品か中古だと思います。ここは残念です。 基本的にはとても早く、親切で、良い店舗だと思いますので、また良い商品が何かあれば購入したいとは思います。
Dealer's comment:
Hi Sir, watch is 100% new and never worn. For the scratches, I will inform our shipping department about the scratches & apologies for any inconvenience. We hope we can do more transactions in the future so we can redeem ourselves to you.
Review by Eduard N. from on 30. November 2021
Louis Moinet ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you for trusting us. Enjoy your watch!
Review by Aisha A. from on 16. October 2021
Girard Perregaux ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you for choosing Luxury Souq!
Review by MASAKI U. from on 27. August 2021
A. Lange & Söhne ...
Buyer recommends this dealer
Buyer's comment:
There was a dent on the bezel of the watch. Delivery and communication were good.
Dealer's comment:
Very unfortunate to hear that however, watch is brand new and flawless, we make sure that all is perfect before shipping the watch. Nevertheless, we thank you for your purchase.
Review by David L. from on 19. August 2021
Patek Philippe ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you for your purchase. We’re so lucky to have customers like you!
Review by Danial J. from on 12. August 2021
Zenith ...
Buyer recommends this dealer
Buyer's comment:
Great seller. Will buy again :)
Dealer's comment:
Thank you so much for choosing us. Your feedback is much appreciated.
Review by Aseel A. from on 08. July 2021
F.P.Journe ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you for your purchase!
Order canceled
Review by Christoph G. from on 12. June 2021
Vacheron Constantin ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you.
Review by Duong N. from on 30. May 2021
Louis Moinet ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
We appreciate your recommendation. Thank you.
Review by Jerome T. from on 04. May 2021
Breitling ...
Buyer recommends this dealer
Buyer's comment:
Der Händler hat immer recht schnell geantwortet. Einige unvorhersehbare Problematiken sind ebenfalls aufgetreten, die aber zeitnah aus der Welt geschafft wurden. Leider habe ich auf meine letzte Nachricht keine Antwort mehr bekommen. Kann den Verkäufer aber definitiv weiterempfehlen.
Review by Henry L. from on 27. April 2021
Audemars Piguet ...
Buyer recommends this dealer
Buyer's comment:
Good piece from a good dealer, thanks!
Dealer's comment:
Thank you so much for the trust. To more transactions with you, cheers!
Review by David Z. from on 24. March 2021
Ulysse Nardin ...
Buyer recommends this dealer
Buyer's comment:
With new articles I am sure the dealer is ok and can be recommended, but I bought a used watch and had a negative experience. The watch was advertised as "used, with no, or almost not visible signs of usage", but unfortunately this was not the case, because, besides the usual "almost not visible signs of usage" on the case, the dial is quite badly scratched and damaged and shows also signs of fingerprints! On a positive note, the communication was fast, supportive, helpful and the packaging was impeccable!
Dealer's comment:
Please accept our sincere apology for what happened. We will do better on our listings to avoid this kind of circumstances in the future. Thank you and God bless you always.
Review by Arno G. from on 19. February 2021
Tudor ...
Buyer recommends this dealer
Buyer's comment:
Everything was perfect, except the fact that the strap did not match with the picture which was uploaded to Chrono24. Nevertheless, the seller agreed on a future discount immediately, in order to compensate for this issue.
Dealer's comment:
Thank you so much for your wonderful review. Looking forward to do more transaction with you in the future.
Review by SUSUMU K. from on 10. February 2021
Chanel ...
Buyer recommends this dealer
Buyer's comment:
購入から発送までがとても早かった。 良い買い物ができました。
Dealer's comment:
Thank you for trusting us. Hoping to do more transaction with you in the future.
Review by Masato H. from on 28. January 2021
Carl F. Bucherer ...
Buyer recommends this dealer
Buyer's comment:
ベゼルに少し傷がありましたが、商品は凄い気に入ってます。ご丁寧でご連絡もまめで信頼出来る販売者様でした！ また機会があれば宜しくお願い致します。 ありがとうございました！ Berry good.
Dealer's comment:
Thank you for choosing us. Have a wonderful year ahead.
Review by Seiya H. from on 14. January 2021
Audemars Piguet ...
Buyer's comment:
説明と違う点ありましたが対応は丁寧でした。
Dealer's comment:
Thank you for your feedback. We are sorry that you felt we didn't explain everything thoroughly, rest assured that we will continue to work harder to attain the highest satisfaction of our clients.
Review by SASAKI M. from on 16. September 2020
Hublot ...
Buyer recommends this dealer
Buyer's comment:
画像と実物は若干違うモデルでした 画像と違いベルトの縞模様と文字盤のHUBLOTが薄いモデルでした
Review by Les J. from on 31. August 2020
A. Lange & Söhne ...
Buyer recommends this dealer
Buyer's comment:
My experience with Luxury Souq was very good. I have given 5 stars because it was worth it. The reason I marked down the accuracy of the pictures to 3 was there was only one photo. I also marked down the communication. I live in the UK and Luxury Souq in Dubai. so the time difference for replies was a little disjointed. but the main reason is they are very slow in responding, whilst you get there in the end you need to be patient.
Buyer's comment:
-