Joaillerie Royale
4.7 out of 5 stars | Reviews: 3041
Detailed explanation of ratings
4.8 | Shipping |
---|---|
4.7 | Item description |
4.7 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Review by Chris L. from on 18. March 2024
Omega ...
Buyer recommends this dealer
Review by Christopher W. from on 02. March 2024
Chanel ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Şeyda Z. from on 15. February 2024
Cartier ...
Buyer's comment:
The wrist measurement was not defined clearly. It is not possible to understand wrist measurements with the picture so my expectation was delivering the original size.
Dealer's comment:
Hello we have informed you the size of the wrist and you knew that you are buying pre-owned watch , we suggested you to order for you extra links at 50% discount but you dident reacte on this , we did all our best to satisty you .
Review by from on 10. February 2024
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Product was not as described, quite different, but seller was quick to apologize and offer resolution.
Review by Kerem from on 29. January 2024
Cartier ...
Buyer recommends this dealer
Buyer's comment:
The dealer did not ship the item on the date interval they said they would, though the delivery was still made in the interval they initially provided. There were a few questions they ignored and did not reply. And most importantly they asked ME questions about the product they sold. Specifically regarding the width of the bracelet. Which I think they should already have known. When I replied that this is something they should know, they replied: “it was just a simple question” :). Deeply confused.
Review by Jan-Olov Olle C. from on 15. January 2024
Omega ...
Buyer recommends this dealer
Buyer's comment:
Levererad enl förväntan. Skulle varit bra med en aktuell täthetskontroll innan leverans. Nu lämnade jag in den för detta (3500 kr)
Review by Sophie D. from on 03. January 2024
Chanel ...
Buyer recommends this dealer
Buyer's comment:
Envoi fedex déposé boîte aux lettres et non remis en main propre. Pour le reste transaction impeccable.
Review by Nathalie T. from on 19. December 2023
Audemars Piguet ...
Buyer recommends this dealer
Buyer's comment:
J ai déjà expliqué à Chrono et au vendeur que la montre était grande. La première fois elle n’était pas mise à taille malgré la demande la 2 eme fois le vendeur pense que oui. Il n y a pas eu d’entente la dessus. Tanpis sinon la montre est très jolie juste bémol je ne peux pas la porter pour le moment
Review by Viel F. from on 23. November 2023
Baume & Mercier ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Andre H. from on 15. November 2023
Chanel ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Jaime d. from on 09. November 2023
TAG Heuer ...
Buyer recommends this dealer
Buyer's comment:
The box was a little bit damaged on the corner. Everything else went great.
Review by Peter V. from on 08. November 2023
Cartier ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Felix S. from on 04. November 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Eigentlich war alles in Ordnung die Kommunikation und Abwicklung des Kaufes war sehr gut. Leider wurde in der Beschreibung der Uhr nicht darüber informiert, dass keine zusätzlichen Glieder des Armbandes vorhanden sind. Somit habe ich die Uhr gekauft und konnte sie nicht direkt tragen, da das Armband zu klein war und ich zusätzlich Armbandglieder kaufen musste, um ein perfektes Kauferlebnis zu haben. Ich würde empfehlen in der Beschreibung die Armband Länge mit aufzunehmen, damit keine Missverständnisse entstehen. Meiner Meinung nach hätte der Händler hier Kulanz zeigen müssen und ein zusätzliches Armbandglied kostenlos nachliefern müssen. Daher bin ich leider nicht ganz zufrieden mit der gesamten Abwicklung des Kaufes.
Review by M S. from on 02. November 2023
Omega ...
Buyer's comment:
Had bij de beschrijving moeten staan dat de bezel op drie plaatsen gebroken was. Op foto is het bijna niet te zien, jammer ! Mijn fout denk ik dan maar, horloge verder in perfecte staat.
Review by paolo p. from on 28. October 2023
Cartier ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Roberto C. from on 23. October 2023
Omega ...
Buyer recommends this dealer
Buyer's comment:
-
Review by JJAvB The Netherlands from on 15. October 2023
Baume & Mercier ...
Buyer recommends this dealer
Buyer's comment:
Communication went well and product as expected and described. Very happy with the watch. As this type was the one I was after for more than 8 year.
Review by Christian D. from on 12. October 2023
Tudor ...
Buyer recommends this dealer
Buyer's comment:
-
Review by José Javier S. from on 10. October 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Fullset not as I expected but it was no Problem to cancel the transaction.
Review by Ewa from on 29. September 2023
Longines ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Stephane B. from on 22. September 2023
TAG Heuer ...
Buyer recommends this dealer
Buyer's comment:
Montre bien réceptionnée. Aucune mauvaise surprise ! Je recommande !
Review by dd from on 18. September 2023
IWC ...
Buyer's comment:
I have bought the IWC pilot chrono watch (IW3777) 43mm. Upon receiving the watch I have noticed that the watch is not the model in description, but a 10 years older and smaller 42 mm IWC model (IW3717). The papers (model, date of purchase) and the description in the ad was wrong, despite showing the correct serial number. Upon informing the seller, they immediatly arrange the return of the watch. The communication with them was quick and professional.
Dealer's comment:
Hello the description was a misstake , we have send you the wrong watch , we mixte up 2 watches , finaly all ok
Review by Max B. from on 11. September 2023
TAG Heuer ...
Buyer recommends this dealer
Buyer's comment:
Prima service, mooi product zoals aangegeven!
Order canceled
Review by Ionel F. from on 06. September 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Ok!
Review by GUNTHER D. from on 05. September 2023
Panerai ...
Buyer's comment:
Toch ontgoocheld omdat er niet gezegd was dat het horloge gepolierd was en dat er nog een “kap” in zat. Ik heb liever duidelijke foto’s van alle kanten. Originele tweede band zat er niet bij. Heb nadien tweede gebruikte band ontvangen maar dat Was niet correcte band die bij horloge hoorde.
Review by Daniel R. from on 01. September 2023
Tudor ...
Buyer recommends this dealer
Buyer's comment:
The shipping was ultra fast and the package was well prepared and secured. The only negative point was that despite saying "full set // never used" about the product, it lacked one of the original straps worth 150€. I little bit disappointed so I recommend asking first and checking what would be included. In any case, recommended seller.
Review by Bas B. from on 31. August 2023
Cartier ...
Buyer recommends this dealer
Buyer's comment:
Simon is zeer correct en vriendelijk, helaas voldeed het horloge niet aan mijn verwachting omdat de kleur van de band te roze was, de afhandeling van retournering is door Royale zeer goed uitgevoerd.
Review by E.S.k from on 05. August 2023
Cartier ...
Buyer recommends this dealer
Buyer's comment:
Horloge is zoals omschreven
Review by Liam B. from on 02. August 2023
TAG Heuer ...
Buyer recommends this dealer
Buyer's comment:
Kaum gepolstert. Sonst alles top.
Review by Andrea S. from on 01. August 2023
Tudor ...
Buyer recommends this dealer
Buyer's comment:
-
Buyer's comment:
Very human-like communication, empathetically solving customers' difficulties.