Exquisite Timepieces
4.5 out of 5 stars | Reviews: 681
Detailed explanation of ratings
4.6 | Shipping |
---|---|
4.6 | Item description |
4.4 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Order canceled
Review by Miguel R. from on 13. March 2024
Squale ...
Buyer recommends this dealer
Order canceled
Review by Pascal B. from on 02. March 2024
Bell & Ross ...
Buyer's comment:
La qualité de communication est ok. Le vendeur a annulé la vente en expliquant que "Chrono24 automatically pulls watch from our site randomly. Sometimes the watch they pull was just recently sold.". Le vendeur a proposé de me vendre à nouveau la montre mais là encore sans succès.
Review by Ayman K. from on 28. February 2024
Gérald Genta ...
Buyer recommends this dealer
Buyer's comment:
The rapper strap came broken in the shipment
Review by Howard H. from on 08. February 2024
Zodiac ...
Buyer recommends this dealer
Buyer's comment:
Dealer is great as is the product. My only negative comment is that the piece does not have the pinkish lume as depicted in the product photographs. I purchased the piece knowing that the pink lume was probably not an actual depiction of what I would receive however for another buyer this may be an issue.
Review by David R. from on 28. January 2024
Squale ...
Buyer recommends this dealer
Buyer's comment:
Fedex was a disaster in communcation, and the package could be a bit tougher, but overall was very good
Review by Marco B. from on 16. January 2024
Bulgari ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you!
Review by Allen T. from on 16. January 2024
Enzo Mechana ...
Buyer recommends this dealer
Buyer's comment:
The delivery took longer than all other watches I had bought through Chrono24. It was probably the worst time to order the watch, which was on 27 Dec during when the dealer was probably not working and the order was shipped only on 2 Jan. Other than that, the watch was fantastic and packaging well done.
Dealer's comment:
Yes, you purchased the watch during the end of December, the busiest time of the year for FedEx. Once we ship the watch out, it is in FedEx's hands. We apologize for any delay. Thank you
Review by Ricardo Chaparro from on 05. November 2023
Graham ...
Buyer's comment:
El estuche del reloj está en condiciones aceptables, pero la caja que cubre el estuche viene despegada, rota, donde se colocan los documentos del reloj. Además si vienen todos los eslabones pero falta un perno. No sé dónde lo podré conseguir en caso de requerir.
Review by Tom S. from on 19. October 2023
Omega ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you!
Review by Carlos C. from on 19. October 2023
Ball ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you!
Order canceled
Review by Eric E. from on 13. October 2023
Maurice Lacroix ...
Buyer's comment:
Watch was already sold, so the order was canceled. Seems to happen a lot with this dealer based on other reviews
Dealer's comment:
Hello, Yes, this does happen from time to time. You inquired about the watch and 3 days later decide to purchase. During those 3 days the watch sold to another buyer. I wish there was something I can do but this does happen.
Review by yuanhao l. from on 05. October 2023
TAG Heuer ...
Buyer's comment:
no comment
Dealer's comment:
Thank you
Review by PIOTR P. from on 19. September 2023
Phantasos ...
Buyer recommends this dealer
Buyer's comment:
The purchase was successful, but the seller took a long time to respond to messages and there was no way to negotiate the price despite its possibilities.
Dealer's comment:
Thank you for the business. We had this watch priced way below the market to sell quick. You were one of many buyers interested. Some watches we have room to work on others we don't. We are always open to offers. Thanks again!
Order canceled
Review by Johnny S. from on 11. September 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you!
Review by Ludovic R. from on 05. July 2023
Bell & Ross ...
Buyer recommends this dealer
Buyer's comment:
Watch received quickly in very good general condition with box and documents (which included an invoice for a previous heavy repair, which a mention in the description would have been appreciated). The wristclasp does not fully lock, making it to unlock unexpectedly from time to time. A visit to a B&R reseller must be organized to check it up. Also, the inside material of the box somehow decompose to the touch. Was it stored in a high moisture environment? Should I sell the watch further once, I will not be able to include the box.
Review by Dylan F. from on 20. June 2023
Grand Seiko ...
Buyer's comment:
The watch was advertised as being in "excellent condition", yet it was losing 20 seconds per day (well outside the Grand Seiko Standard). When I told them about this, I was told to have it serviced myself. The seller should have had it serviced before listing it in the first place.
Review by Bryan B. from on 10. June 2023
Seiko ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Ed H. from on 07. May 2023
Jaeger-LeCoultre ...
Buyer recommends this dealer
Buyer's comment:
Great to work with and super communication & shipping. We did work out a small discrepancy in box & papers but the timepiece itself was exactly as described and got a smoking deal.
Review by Curtiss B. from on 20. March 2023
Glashütte Original ...
Buyer recommends this dealer
Buyer's comment:
The watch description was accurate though the alligator band was more worn than depicted in the photos, and the original box/packaging was decomposed. Overall transaction rating: 3.9 Stars
Dealer's comment:
Thank you very much for the business and review. - Evan at ET in Naples, Florida
Review by Weldon N. from on 14. March 2023
Omega ...
Buyer recommends this dealer
Buyer's comment:
The watch was in good condition, and the shipping was fast. The only negative is that the watch had an aftermarket strap, and this was not mentioned in the description. The watch was only 7 or 8 months old so it is hard to imagine why it needed an aftermarket strap in place of the OEM strap. The aftermarket strap was also not of high quality so I replaced it immediately. All together I would still recommend the seller.
Review by Justin W. from on 02. March 2023
Seiko ...
Buyer recommends this dealer
Buyer's comment:
the delivery of the watch was later than expected and was shipped by the dealer past the latest shipping date
Review by Edson Fabrizio G. from on 08. February 2023
Oris ...
Buyer recommends this dealer
Buyer's comment:
It had a detail in the crown (the stem is slightly bent) which was not indicated in the publication. It's something that should have been mentioned in the post.
Dealer's comment:
Thank you very much for the business. I am sorry I did not notice the crown but I am happy to send it to Oris and take care of this free of charge. Please note this could take 6-10 weeks to get back from Oris. - Evan
Review by Eric A. from on 07. February 2023
Seiko ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you very much for the business. - Evan at ET in Naples, Florida
Review by David G. from on 20. January 2023
Blancpain ...
Buyer recommends this dealer
Buyer's comment:
Description stated the clasp was platinum, it was steel. A little disappointed. They offered full refund and free return shipping. I kept the watch. Their packaging and and shipping were absolutely top notch. Good communication.
Dealer's comment:
Thank you very much for the business. Sorry about the description. I will make it up to you on any future purchase - Evan at ET in Naples, Florida
Review by Ricardo A. from on 19. January 2023
Seiko ...
Buyer recommends this dealer
Buyer's comment:
Shipped a little later than expected, otherwise great experience.
Dealer's comment:
Thank you very much for the business. - Evan at ET in Naples, Florida
Review by Jason Y. from on 16. January 2023
Schaumburg ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Your comment: Thank you very much for the business. - Evan at ET in Naples, Florida
Review by Joseph P. from on 16. January 2023
NOMOS ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Your comment: Thank you very much for the business. - Evan at ET in Naples, Florida
Order canceled
Review by Pablo S. from on 09. January 2023
Junghans ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you very much for the business. - Evan at ET in Naples, Florida
Review by shaun w. from on 26. November 2022
Christopher Ward ...
Buyer recommends this dealer
Buyer's comment:
-
Order canceled
Review by Matt J. from on 25. August 2022
Giuliano Mazzuoli ...
Buyer recommends this dealer
Buyer's comment:
-
Buyer's comment:
-