Leader in secure luxury watch purchases and sales since 2003

Istock LTD

Trusted Seller since 2014
Number of recommendations from other Chrono24 dealers: 1
Watches sold with Buyer Protection: 844

4.9 out of 5 stars  |  Reviews: 572

Detailed explanation of ratings 

 4.9
Shipping
 4.9
Item description
 4.9
Communication
99% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by Dean H. from on 24. May 2022


Hanhart Hanhart Pioneer 417 ES (The return of a legend)

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Highly recommended dealer Valdis, who was helpful throughout the transaction; however, unfortunately there were serious issues with the courier TNT/FedEx who took more than five weeks to eventually deliver the goods to the UK. Goods were initially mislaid, recovered and shipped to various sites around Europe where they remained unprocessed, TNT track & trace was non-functioning, so exact location of goods was extremely difficult to trace, customer service was useless and I was asked to pay custom charges (again) after these had already been paid four weeks previously. In summary, highly recommended dealer; however, be mindful if importing, especially into the UK as choice of courier leaves a lot to be desired and you may end up with a nightmare.

Dealer's comment:

Hello! Yes, there was a situation with TNT/FedEx company cause they started to use a new hubs and plane ways at the time we shipped this and several other parcels. Unfortunately something got wrong and some of parcels were stuck. Thankfully this situation now is in history and last parcel were delivered in two days as promised :) Anyway, thank you for your patience, this was a one of a kind experience :) Your Jewels-Stock Team!

Older than 30 days

Review by Vincent T. from on 18. February 2022


Out of Order ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

-

Dealer's comment:

Thank You for high ratings! Your Jewels-Stock team!

Review by Patricio Joël F. from on 26. January 2022


Frederique Constant ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank You for high ratings! Your Jewels-Stock team!

Review by Philippe F. from on 15. December 2021


Frederique Constant ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Expédition réalisée par tnt, délai non respecté donc une journée perdue à attendre et surtout je n'ai pas été prévenu par tnt. Décevant. L emballage impeccable

Dealer's comment:

Thank You for a great words about us and Thank You for high ratings! Unfortunately all delivery services are now effected by the busy Holiday period... Your Jewels-Stock team!

Review by Sebastian N. from on 14. December 2021


Hublot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

TNT stated on first try recipient not available, which was not true. Maybe new shipment company to consider if this happens frequently. In the end - no fault of vendor. Wristlet shows signs of wearing (holes), they could result from "trying", but were not described. Not considered when comunicated. Communication was excellent. Could not have been better. Box was defect. Fast response + replacement. Thank you!

Dealer's comment:

Thank You for a great words and Thank You for high ratings! Your Jewels-Stock team!

Review by MD from on 09. April 2021


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The description did not mention that the watch was already one year into its 2-year warranty period. It did mention however that the watch was from an old stock (unused). Communication with the seller was swift and clear, and all my questions and concerns were perfectly addressed.

Dealer's comment:

Thank You for a great words and Thank You for highest ratings! Your Jewels-Stock team!

Review by MALEK from on 27. February 2021


Laco ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank You for ratings! Your Jewels-Stock team!

Review by Simon M. from on 27. January 2021


Laco ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank You for highest ratings! Your Jewels-Stock team!

Review by DONGHOON L. from on 06. April 2020


Laco ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank You for highest ratings! Your Jewels-Stock team!

Review by Leonidas D. from on 11. February 2020


Hanhart ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Dealer had prompt and accurate information on the site, as well as from the first contact message, providing all necessary details to make the purchase easy and clear.The whole procedure had me feel trust and safe towards buying my watch. I would definately buy again and many thanks to Valdis!

Dealer's comment:

Thank You for a great words and Thank You for highest ratings! Your Jewels-Stock team!

Review by Evan S. from on 23. October 2019


Sinn ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very good communication.

Review by IVAN L. from on 18. June 2019


Sinn ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Okay .....

Dealer's comment:

Thank You for ratings! Your Jewels-Stock team!

Review by R from on 22. January 2019


Sinn ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Excelente vendedor, maxima rapidez en la entrega .

Dealer's comment:

Thank You for a great words and Thank You for highest ratings for shipping and communication! Only we can't understand what is wrong with description, because we give maximum available information about every Sinn watch... Your Jewels-Stock team!

Review by Daniel Miguel G. from on 06. June 2018


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The delivery company used (UPS) took ages. Everything else was perfect.

Dealer's comment:

Unfortunately UPS this time was not doing the best because of too much holidays at shipping time. Anyway Thank You for highest ratings! Your Jewels-Stock team!

Review by Touffels from on 02. January 2018


Perrelet ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Je recommande ce revendeur très pro et dispo à répondre aux questions

Dealer's comment:

Thank You for purchase! And thank You for a good recommendation! And please sorry that description did not satisfied You, we will work on it! Your Jewels-Stock.

Review by Hans Joachim B. from on 12. December 2017


Hublot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Goran L. from on 12. July 2017


Frederique Constant ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Mr. Lovric! Thank You for recommendation! We would like to have always 5 stars rates for our service. And if you are not fully satisfied with our service, please, let us know what could we do better next time. 1) Shipping: We have shipped the watch with an insured TNT Express shipping the first working day (Payment received at Saturday, we've shipped at Monday). What was not perfect with the packaging? 2) Description: We always try to provide as much official information about the watch as we can find as well as information about our services. Please, advise us what should we to our description in future. 3) Communication: Actually we provided all detailed information on Your only question during the same day and then we got the deal done. Please let us know what was the reason for so low rate given to the process of communication? We would appreciate Your help us to be the best!